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ServiceNow Exam CIS-SM Topic 9 Question 86 Discussion

Actual exam question for ServiceNow's CIS-SM exam
Question #: 86
Topic #: 9
[All CIS-SM Questions]

Which of the following are potential benefits when implementing Service Mapping? (Choose four.)

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Suggested Answer: C, D, E

by Reita at Mar 09, 2025, 03:07 PM

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Chi
17 days ago
Hold up, where's the option for 'Improved ability to summon service demons and control the universe'? I feel like that's a pretty key benefit that's being overlooked here.
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Chi
19 days ago
C? Really? I'd rather clean the bathroom with a toothbrush than deal with Software Asset Management. Give me that service map goodness - A, D, E, and F for the win!
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Marci
5 days ago
A) Reduced ongoing service map maintenance effort as a result of automated map updates
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Rodney
25 days ago
Software Asset Management? Really? That's like the boring cousin of the bunch. I'm all about that sweet, sweet automated map updating action - A all the way, baby!
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Adria
1 months ago
Hmm, I'd have to say B and E are the real standouts here. Who doesn't love faster issue resolution and fewer change-related incidents? Sign me up!
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Gladys
6 days ago
E) Reduction in change related incidents due to improved service visibility during change planning
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Avery
17 days ago
B) Faster service issue resolution and reduced downtime due to better root cause analysis
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Rebbeca
24 days ago
A) Reduced ongoing service map maintenance effort as a result of automated map updates
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Malcolm
2 months ago
Wow, this question really hits the nail on the head! Definitely going with A, D, E, and F - the automation, reduced effort, and improved visibility are game-changers.
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Milly
2 months ago
I also believe that C could be a potential benefit. Improved Software Asset Management capabilities can definitely help in the overall efficiency of service mapping.
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Deeanna
2 months ago
I agree with Lilli. Automated map updates, better root cause analysis, reduced effort to create service maps, and improved service visibility during change planning are all important benefits.
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Lilli
2 months ago
I think A, B, D, and E are the potential benefits of implementing Service Mapping.
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a