ServiceNow Exam CIS-SM Topic 6 Question 54 Discussion

Actual exam question for ServiceNow's Certified Implementation Specialist - Service Mapping exam

Question #: 54
Topic #: 6

Which of the following are benefits a service map can bring during an Incident resolution? (Choose three.)

AQuickly identifies any recent incidents that occurred on components of the impacted service.

BNarrows down possible affected components when a service is impacted.

CHelps reduce the number of unplanned changes in a customer environment.

DHelps pinpoint code errors after a faulty application is identified.

EQuickly identifies any recent changes performed on components of the impacted service.

Show Suggested Answer

Suggested Answer: C, D, E

by Cheryl at Oct 18, 2023, 06:02 AM

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