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ServiceNow CIS-SM Exam - Topic 5 Question 85 Discussion

Posted by Michal on Feb 11, 2025 at 11:13 AM

You have run Service Mapping discovery against a customer service and discovered the CI in the image. The customer indicates that Apache should have an outgoing connection to Tomcat. Which one of the following could be the issue?

Suggested Answer: C

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35 comments · newest first
KA
Katina 11 months ago
Wait, how can there be no Tomcat CI type? That’s odd!
BE
Benton 11 months ago
Nah, I disagree, it’s probably D, no identification rule.
MA
Makeda 11 months ago
Definitely E, credentials are often overlooked!
EN
Ena 12 months ago
I think it's B, Tomcat might be offline.
LA
Larue 12 months ago
Could be A, no connection section defined.
XO
Xochitl 1 year ago
I vaguely recall that credentials can sometimes cause issues too, so option E might be worth considering if they aren't configured properly.
CA
Candra 1 year ago
I feel like we covered something about identification rules in class, so option D could be a possibility if there’s no rule for Tomcat.
BA
Barrett 1 year ago
I’m not entirely sure, but I think if Tomcat is offline, that would definitely prevent any connections, so option B might be right.
CA
Carolann 1 year ago
I remember something about connection sections being crucial for mapping, so maybe option A could be the issue?
KI
King 1 year ago
Okay, I think I've got a strategy here. I'll start by looking at the Connection Section to see if it's defined properly. If that checks out, I'll move on to the other potential issues like the Tomcat CI type and identification rules. Gotta stay focused on the key details.
SH
Sharee 1 year ago
I'm a bit confused by this one. There are a few different options, and I'm not sure which one is the most likely cause. I'll need to carefully read through each choice and try to eliminate the less likely ones.
BL
Blair 1 year ago
Alright, let's think this through step-by-step. First, I'll check if there's a Connection Section defined for Apache to Tomcat. If not, that could be the issue. I'll also double-check the Tomcat CI type and identification rules.
PA
Pansy 1 year ago
Okay, let's see here. The question says Apache should have an outgoing connection to Tomcat, but it's not showing up. I'm wondering if it could be a configuration issue with Tomcat.
JA
Janey 1 year ago
Hmm, this looks like a tricky one. I'll need to carefully review the information provided and think through the possible issues that could be causing the missing connection.
RE
Renay 2 years ago
I'd say the answer is A. No Connection Section defined? That's like trying to play ping-pong without a net. Pretty basic stuff, really.
AD
Adelaide 1 year ago
↳ replying to Renay
We should check the configuration to make sure everything is set up correctly.
ZE
Zena 1 year ago
↳ replying to Renay
I agree, that seems like the most likely issue.
EL
Elinore 1 year ago
↳ replying to Renay
A) No Connection Section is defined for Apache to Tomcat.
SA
Salina 2 years ago
Haha, I bet the real issue is that Tomcat is just taking a little nap. B all the way - 'Process is offline for Tomcat'. Time for a coffee break, Tomcat!
NA
Na 2 years ago
E for sure. Credentials not configured for Tomcat? That's the classic 'can't connect to the server' problem. Better check those login details!
MO
Mollie 1 year ago
↳ replying to Na
User 4: B) Process is offline for Tomcat.
HA
Han 1 year ago
↳ replying to Na
User 3: A) No Connection Section is defined for Apache to Tomcat.
CO
Coleen 1 year ago
↳ replying to Na
User 2: User Comment: E for sure. Credentials not configured for Tomcat? That's the classic 'can't connect to the server' problem. Better check those login details!
GL
Gladys 1 year ago
↳ replying to Na
User 1: E) Credentials are not configured for Tomcat.
MI
Miesha 2 years ago
C'mon, it's gotta be D. No Identification Rule for Tomcat? That's the only logical explanation here. How else would the discovery know what to look for?
VE
Venita 2 years ago
But what if the problem is that no Identification Rule is defined for Tomcat?
AL
Alba 2 years ago
Hmm, this looks like a connectivity issue. I think the answer is A - the Connection Section between Apache and Tomcat is probably not defined.
MO
Mona 1 year ago
↳ replying to Alba
It could also be that Credentials are not configured for Tomcat, causing the connection issue.
TY
Ty 1 year ago
↳ replying to Alba
I think the problem might be that no Identification Rule is defined for Tomcat.
ER
Ernest 1 year ago
↳ replying to Alba
User 2: Yeah, that could be the issue. It's important to have that defined for proper connectivity.
LU
Luisa 1 year ago
↳ replying to Alba
Maybe the Process for Tomcat is offline, that could be causing the issue.
GA
Gabriele 1 year ago
↳ replying to Alba
User 1: I agree, the Connection Section between Apache and Tomcat is probably not defined.
SH
Shonda 2 years ago
↳ replying to Alba
I agree, it seems like the Connection Section for Apache to Tomcat is missing.
WI
Wilda 2 years ago
I agree with Tresa, that seems like a possible reason for the problem.
TR
Tresa 2 years ago
I think the issue could be that no Connection Section is defined for Apache to Tomcat.
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