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ServiceNow CIS-SIR Exam - Topic 2 Question 54 Discussion

Actual exam question for ServiceNow's CIS-SIR exam
Question #: 54
Topic #: 2
[All CIS-SIR Questions]

When a service desk agent uses the Create Security Incident UI action from a regular incident, what occurs?

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Suggested Answer: A

by Juan at Jul 15, 2024, 01:04 AM

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Laticia
3 months ago
Sounds too easy, I doubt it works like that.
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Cecilia
4 months ago
Yeah, I remember it being option C too.
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Taryn
4 months ago
Wait, are you sure? I thought it just showed a notification.
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Glenna
4 months ago
Totally agree, it's option C!
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Hailey
4 months ago
I think a security incident is raised and shown to the agent.
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Chan
5 months ago
I thought the agent would be redirected to a catalog to finish the details, but I need to double-check that.
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Theola
5 months ago
I feel like a security incident gets raised and displayed to the agent, but I could be mixing it up with another process.
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Martina
5 months ago
I remember a practice question where the incident was marked resolved automatically, but I can't recall if that's the case here.
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Thurman
5 months ago
I think when you create a security incident, it might just notify you without fully raising it. But I'm not entirely sure.
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Rashad
5 months ago
I'm not entirely sure about this one. I'll have to carefully read through the options and think about the typical behavior of the Create Security Incident UI action.
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Ludivina
5 months ago
Okay, let me think this through. I'm pretty sure a security incident is raised on the agent's behalf, but I'm not sure if it's just a notification or if the incident is actually displayed to them.
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Buddy
5 months ago
Hmm, I'm a bit confused. Does the incident get automatically resolved with a security resolution code, or is the agent just redirected to the Security Incident Catalog?
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Irma
5 months ago
I think I know the answer to this one. The Create Security Incident UI action should raise a new security incident and display it to the service desk agent.
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Johanna
5 months ago
I've seen this type of question before. I believe the correct answer is that a security incident is raised and displayed to the service desk agent, not just a notification.
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Tanesha
5 months ago
Hmm, I'm a little unsure about this one. I'm thinking option C might be the best approach, where you disable all services and then bring them up individually to isolate the issue. But I'm not 100% sure.
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Daryl
5 months ago
I'm pretty confident about this one. The PDCA cycle is all about a process-centric approach, so I'll select True.
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Shawna
5 months ago
I remember setting up NetFlow before, but the DSCP settings kind of throw me off. I think CS3 is correct for export, right?
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Gayla
6 months ago
I remember something about custom post-functions not being included in exports, but I'm not completely sure if that's the main reason.
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Ashlyn
2 years ago
D is the way to go. Redirecting the agent to the Security Incident Catalog is the logical step.
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Shawnda
2 years ago
Haha, this question is a real security incident in itself! I'll go with C, just to be safe.
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Mariann
2 years ago
I'm going with C. Raising a security incident and displaying it to the agent makes the most sense.
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Marvel
2 years ago
Hmm, I'm not sure. B sounds like it could be the answer, but I'll have to think about it some more.
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Donette
1 year ago
I agree, B does sound like a possibility. Let's double check the documentation.
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Bulah
1 year ago
I'm leaning towards B) A security incident is raised on their behalf but only a notification is displayed
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Domingo
1 year ago
I believe it's D) The service desk agent is redirected to the Security Incident Catalog to complete the record producer
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Sena
2 years ago
I think it's C) A security incident is raised on their behalf and displayed to the service desk agent
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Vincent
2 years ago
Because the agent needs to complete the record producer in the Security Incident Catalog.
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Ivette
2 years ago
D seems like the right choice here. The agent should be redirected to the Security Incident Catalog to complete the record.
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Pearlie
2 years ago
Agreed, D seems like the most logical option for the service desk agent to follow.
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Beula
2 years ago
I think D is correct too. It makes sense for the agent to complete the record in the Security Incident Catalog.
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Refugia
2 years ago
D
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Nobuko
2 years ago
Why do you think it's D?
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Lourdes
2 years ago
I think option C is the correct answer. A security incident should be raised and displayed to the service desk agent.
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Bernardo
2 years ago
I'm not sure, but I think option A can be ruled out as the incident is not marked resolved.
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Slyvia
2 years ago
I think option D might also be a possibility, redirecting to the Security Incident Catalog makes sense.
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Wilda
2 years ago
I agree, option C seems to be the most logical choice.
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Vincent
2 years ago
I disagree, I believe it's D.
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Nobuko
2 years ago
I think the answer is C.
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