ServiceNow CIS-SAM Exam - Topic 1 Question 56 Discussion

Actual exam question for ServiceNow's CIS-SAM exam

Question #: 56
Topic #: 1

Risk is configured by default, to calculate Risk = High for a change that is scheduled with only 3 days lead time. Your customer's change policy requires that changes be requested with 5 days lead time.

How would you satisfy this requirement?

AUpdate the Risk Property for Insufficient lead time

BUpdate the Risk Assessment Matrix for Insufficient lead time

CUpdate the Calculate Risk UI Action

DUpdate the Risk Matrix for insufficient lead time

EUpdate the Risk Condition for Insufficient lead time

Show Suggested Answer

Suggested Answer: C

by Jacqueline at Oct 17, 2023, 04:29 PM

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Juliana

3 months ago

I’m not sure about that, isn’t the Risk Condition more relevant here?

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Dana

4 months ago

Wait, can you really just change the UI Action like that?

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Gracie

4 months ago

Definitely agree with option C, it's the most direct approach.

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Ilene

4 months ago

I think updating the Risk Assessment Matrix makes more sense.

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Danica

4 months ago

Sounds like a simple fix, just update the Risk Property.

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Josefa

5 months ago

I definitely recall that the Risk Matrix plays a role in how risks are assessed, so maybe updating that is the way to go.

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Vincenza

5 months ago

I’m a bit confused about whether we should change the Risk Property or the Risk Condition. They seem similar, right?

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Laquita

5 months ago

I remember a practice question about lead times, and I feel like updating the Calculate Risk UI Action could be relevant here.

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Filiberto

5 months ago

I think we might need to update the Risk Assessment Matrix, but I'm not entirely sure if that's the right approach.

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Sabrina

5 months ago

I'm a little confused - is it really just about updating the Risk Property, or do we need to look at the Risk Matrix or Risk Condition as well? I want to make sure I fully understand the requirements before answering.

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Andra

5 months ago

I'm pretty confident the answer is to update the Risk Assessment Matrix for Insufficient lead time. That seems like the most direct way to satisfy the 5-day requirement.

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Mauricio

5 months ago

Okay, let me think this through. The question says the customer's policy requires 5 days lead time, but the default is 3 days. So I'd guess we need to update something related to the lead time requirement, like the Risk Assessment Matrix or the Risk Condition.

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Mona

5 months ago

Hmm, I'm a bit unsure here. Is it really just about updating the Risk Property, or could there be other changes needed to the Risk Assessment Matrix or Risk Condition?

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Tambra

5 months ago

This seems straightforward - I think updating the Risk Property for Insufficient lead time is the way to go.

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Mona

5 months ago

I'm pretty confident I can identify the key differences between shutdown and init based on the options provided. Let me think this through carefully.

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Clay

5 months ago

This seems like a straightforward question about the impact of cost of capital on project evaluation metrics. I'll need to think through the relationships between these measures.

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Kanisha

6 months ago

I'm leaning towards the idea that we can just rename locations directly in the report, but I think we practiced editing them elsewhere too.

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Miles

6 months ago

Hmm, I keep mixing up the layers. Is the Network Services Orchestrator more about customer-facing or resource-facing services? I think it's A, but I need to think more about the other option.

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Carylon

10 months ago

I'd say the answer is C - update the 'Calculate Risk UI Action' to just say 'Approve anyway, what could go wrong?'

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Aide

8 months ago

Definitely, it would streamline the process and ensure compliance with the customer's change policy.

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Roxanne

9 months ago

Agreed, updating the Calculate Risk UI Action seems like the most direct solution.

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Jesusita

9 months ago

I think C is the best option. It would make the process smoother.

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Isreal

9 months ago

E) Update the Risk Condition for Insufficient lead time

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Melissa

9 months ago

D) Update the Risk Matrix for insufficient lead time

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Willow

9 months ago

C) Update the Calculate Risk UI Action

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Louisa

9 months ago

B) Update the Risk Assessment Matrix for Insufficient lead time

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Titus

9 months ago

A) Update the Risk Property for Insufficient lead time

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Delbert

10 months ago

A is the way to go. It's the simplest and most direct solution to update the Risk Property for Insufficient lead time.

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Stacey

9 months ago

D) Update the Risk Matrix for insufficient lead time

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Sabina

9 months ago

Great idea! That would definitely help meet the customer's change policy.

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Tracey

10 months ago

A) Update the Risk Property for Insufficient lead time

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Lezlie

11 months ago

E all the way! Updating the Risk Condition for Insufficient lead time is the clear winner in my opinion.

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Britt

11 months ago

I'm not sure, but I think updating the Risk Matrix for insufficient lead time could also work. What do you guys think?

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Ashleigh

11 months ago

I agree with Curt. Updating the Risk Property makes the most sense to satisfy the requirement.

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Tiera

11 months ago

D is my pick. Updating the Risk Matrix for insufficient lead time seems like the most logical solution here.

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Myong

10 months ago

Yes, that would align with the customer's change policy and ensure the correct risk level is calculated.

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Phung

10 months ago

I agree, updating the Risk Matrix for insufficient lead time is the best option.

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Galen

10 months ago

Yes, that would align with the customer's change policy and ensure the correct risk level is calculated.

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Casie

10 months ago

I agree, updating the Risk Matrix for insufficient lead time is the best option.

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Sueann

11 months ago

I think option B is the way to go. Updating the Risk Assessment Matrix seems like the most straightforward approach to address the lead time requirement.

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