Risk is configured by default, to calculate Risk = High for a change that is scheduled with only 3 days lead time. Your customer's change policy requires that changes be requested with 5 days lead time.
I think option B is the way to go. Updating the Risk Assessment Matrix seems like the most straightforward approach to address the lead time requirement.
Britt
12 hours agoAshleigh
1 days agoTiera
2 days agoSueann
8 days agoCurt
15 days ago