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ServiceNow CIS-SAM Exam - Topic 1 Question 56 Discussion

Posted by Jacqueline on Oct 17, 2023 at 04:29 PM

Risk is configured by default, to calculate Risk = High for a change that is scheduled with only 3 days lead time. Your customer's change policy requires that changes be requested with 5 days lead time.

How would you satisfy this requirement?

Suggested Answer: C

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45 comments · newest first
JU
Juliana 11 months ago
I’m not sure about that, isn’t the Risk Condition more relevant here?
DA
Dana 11 months ago
Wait, can you really just change the UI Action like that?
GR
Gracie 11 months ago
Definitely agree with option C, it's the most direct approach.
IL
Ilene 12 months ago
I think updating the Risk Assessment Matrix makes more sense.
DA
Danica 12 months ago
Sounds like a simple fix, just update the Risk Property.
JO
Josefa 1 year ago
I definitely recall that the Risk Matrix plays a role in how risks are assessed, so maybe updating that is the way to go.
VI
Vincenza 1 year ago
I’m a bit confused about whether we should change the Risk Property or the Risk Condition. They seem similar, right?
LA
Laquita 1 year ago
I remember a practice question about lead times, and I feel like updating the Calculate Risk UI Action could be relevant here.
FI
Filiberto 1 year ago
I think we might need to update the Risk Assessment Matrix, but I'm not entirely sure if that's the right approach.
SA
Sabrina 1 year ago
I'm a little confused - is it really just about updating the Risk Property, or do we need to look at the Risk Matrix or Risk Condition as well? I want to make sure I fully understand the requirements before answering.
AN
Andra 1 year ago
I'm pretty confident the answer is to update the Risk Assessment Matrix for Insufficient lead time. That seems like the most direct way to satisfy the 5-day requirement.
MA
Mauricio 1 year ago
Okay, let me think this through. The question says the customer's policy requires 5 days lead time, but the default is 3 days. So I'd guess we need to update something related to the lead time requirement, like the Risk Assessment Matrix or the Risk Condition.
MO
Mona 1 year ago
Hmm, I'm a bit unsure here. Is it really just about updating the Risk Property, or could there be other changes needed to the Risk Assessment Matrix or Risk Condition?
TA
Tambra 1 year ago
This seems straightforward - I think updating the Risk Property for Insufficient lead time is the way to go.
MO
Mona 1 year ago
I'm pretty confident I can identify the key differences between shutdown and init based on the options provided. Let me think this through carefully.
CL
Clay 1 year ago
This seems like a straightforward question about the impact of cost of capital on project evaluation metrics. I'll need to think through the relationships between these measures.
KA
Kanisha 1 year ago
I'm leaning towards the idea that we can just rename locations directly in the report, but I think we practiced editing them elsewhere too.
MI
Miles 1 year ago
Hmm, I keep mixing up the layers. Is the Network Services Orchestrator more about customer-facing or resource-facing services? I think it's A, but I need to think more about the other option.
CA
Carylon 1 year ago
I'd say the answer is C - update the 'Calculate Risk UI Action' to just say 'Approve anyway, what could go wrong?'
AI
Aide 1 year ago
↳ replying to Carylon
Definitely, it would streamline the process and ensure compliance with the customer's change policy.
RO
Roxanne 1 year ago
↳ replying to Carylon
Agreed, updating the Calculate Risk UI Action seems like the most direct solution.
JE
Jesusita 1 year ago
↳ replying to Carylon
I think C is the best option. It would make the process smoother.
IS
Isreal 1 year ago
↳ replying to Carylon
E) Update the Risk Condition for Insufficient lead time
ME
Melissa 1 year ago
↳ replying to Carylon
D) Update the Risk Matrix for insufficient lead time
WI
Willow 1 year ago
↳ replying to Carylon
C) Update the Calculate Risk UI Action
LO
Louisa 1 year ago
↳ replying to Carylon
B) Update the Risk Assessment Matrix for Insufficient lead time
TI
Titus 1 year ago
↳ replying to Carylon
A) Update the Risk Property for Insufficient lead time
DE
Delbert 2 years ago
A is the way to go. It's the simplest and most direct solution to update the Risk Property for Insufficient lead time.
ST
Stacey 1 year ago
↳ replying to Delbert
D) Update the Risk Matrix for insufficient lead time
SA
Sabina 1 year ago
↳ replying to Delbert
Great idea! That would definitely help meet the customer's change policy.
TR
Tracey 1 year ago
↳ replying to Delbert
A) Update the Risk Property for Insufficient lead time
LE
Lezlie 2 years ago
E all the way! Updating the Risk Condition for Insufficient lead time is the clear winner in my opinion.
BR
Britt 2 years ago
I'm not sure, but I think updating the Risk Matrix for insufficient lead time could also work. What do you guys think?
AS
Ashleigh 2 years ago
I agree with Curt. Updating the Risk Property makes the most sense to satisfy the requirement.
TI
Tiera 2 years ago
D is my pick. Updating the Risk Matrix for insufficient lead time seems like the most logical solution here.
MY
Myong 1 year ago
↳ replying to Tiera
Yes, that would align with the customer's change policy and ensure the correct risk level is calculated.
PH
Phung 1 year ago
↳ replying to Tiera
I agree, updating the Risk Matrix for insufficient lead time is the best option.
GA
Galen 1 year ago
↳ replying to Tiera
Yes, that would align with the customer's change policy and ensure the correct risk level is calculated.
CA
Casie 2 years ago
↳ replying to Tiera
I agree, updating the Risk Matrix for insufficient lead time is the best option.
SU
Sueann 2 years ago
I think option B is the way to go. Updating the Risk Assessment Matrix seems like the most straightforward approach to address the lead time requirement.
RO
Rozella 1 year ago
↳ replying to Sueann
Option B seems like the most direct way to address the lead time issue and align with the customer's policy.
AL
Alaine 1 year ago
↳ replying to Sueann
Updating the Risk Assessment Matrix is a clear solution to meet the 5 days lead time requirement.
TH
Thomasena 2 years ago
↳ replying to Sueann
I think option B is the best choice to ensure changes are requested with sufficient lead time.
KI
King 2 years ago
↳ replying to Sueann
I agree, updating the Risk Assessment Matrix would align with the customer's change policy.
CU
Curt 2 years ago
I think the answer is A) Update the Risk Property for Insufficient lead time.
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