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ServiceNow Exam CIS-ITSM Topic 3 Question 71 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 71
Topic #: 3
[All CIS-ITSM Questions]

A Portfolio Manager is primarily concerned with the performance of what hierarchy?

Show Suggested Answer Hide Answer
Suggested Answer: D

The Resolve Incidents UI Action acts ONLY on related Incidents that are in a State of On Hold with an On Hold Reason

of Awaiting Problem. When triggered, t he UI Action will set all Incidents that meet these conditions to a State of

Resolved and will set the Resolution code and Resolution notes.

Updating the Problem record won't update the associated Incidents. The Resolve Incidents UI Action must be used to

update the incidents.


by Paris at Jul 03, 2023, 04:26 PM

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Cora
17 days ago
Portfolio Managers are like the CEOs of the service world - they need to focus on the entire service portfolio, not just the details. D for the win!
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Brendan
19 days ago
I was torn between C and D, but D is the obvious choice. Gotta think big picture as a Portfolio Manager!
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Nichelle
19 days ago
D is the right answer for sure. As a Portfolio Manager, I'd be more interested in the service offerings and the overall service portfolio than specific catalog items.
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Glenna
1 months ago
Hmm, D is the clear winner here. The Portfolio Manager needs to have a high-level view of the entire service portfolio, not just individual components.
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Luisa
1 months ago
I was leaning towards C, but D makes more sense. The Portfolio Manager is concerned with the big picture of the service portfolio, not just the catalog.
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Katlyn
21 days ago
I think D is the correct answer. The Portfolio Manager is focused on the overall service portfolio.
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Devon
1 months ago
Option D definitely seems the most relevant. As a Portfolio Manager, I'd be focused on the overall service portfolio and offerings, not just individual catalog items or requests.
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Rima
3 days ago
I agree, option D makes the most sense. It's all about the big picture.
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Eden
2 months ago
I'm not sure, but I think it's important for a Portfolio Manager to focus on the hierarchy of Service Portfolio, Service, and Service Offering.
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King
2 months ago
I agree with Vicente, a Portfolio Manager is mainly concerned with the performance of the Service Portfolio, Service, and Service Offering.
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Vicente
2 months ago
I think the answer is D) Service Portfolio, Service, Service Offering.
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Annita
2 months ago
I'm not sure, but I think it's important for a Portfolio Manager to focus on the higher level hierarchy to ensure strategic alignment.
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Sabra
2 months ago
I agree with Enola, because a Portfolio Manager is concerned with managing the overall portfolio of services and offerings.
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Enola
2 months ago
I think the answer is D) Service Portfolio, Service, Service Offering.
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