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SDI SD0-401 Exam - Topic 3 Question 95 Discussion

What is the most likely sign that a conflict is developing?
B) The customer speaks less and less.
A) The customer offers to send you a diagram.
C) The customer starts listening carefully to you.
D) The customer tells you not to worry about it until tomorrow.

SDI SD0-401 Exam - Topic 3 Question 95 Discussion

Actual exam question for SDI's SD0-401 exam
Question #: 95
Topic #: 3
[All SD0-401 Questions]

What is the most likely sign that a conflict is developing?

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Suggested Answer: B

by Staci at Aug 28, 2024, 11:33 PM

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Karl
10 months ago
A diagram? Really? That seems more helpful than conflict-related.
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India
10 months ago
I actually think option D could mean they're trying to avoid the issue.
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Keshia
11 months ago
Wait, how is option C a sign of conflict? That seems off.
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Raymon
11 months ago
Totally agree, silence can be a red flag!
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Paris
11 months ago
I think option B is spot on. Less talking usually means something's up.
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Tawanna
11 months ago
I’m torn between B and D. I recall that silence can be a red flag, but telling someone to wait might also mean they’re trying to defuse a situation.
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Ena
12 months ago
I practiced a similar question where listening carefully was a positive sign, so I’m leaning towards option C being incorrect.
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Salina
12 months ago
I'm not so sure about that. I feel like option D could also signal a conflict, like when someone is trying to avoid the issue.
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Jesusita
12 months ago
I think option B might be the right answer. I remember reading that when someone starts to withdraw, it can indicate they're upset or conflicted.
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Dean
12 months ago
The customer listening carefully could go either way. I'll need to weigh the options before deciding.
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Rosendo
12 months ago
The customer telling me not to worry about it until tomorrow sounds like a red flag. I'll go with that one.
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Richelle
12 months ago
Hmm, I'm not sure about these options. I'll have to re-read the question and think it through.
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Freeman
12 months ago
This seems like a tricky one. I'll need to think carefully about the signs of a developing conflict.
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German
1 year ago
The customer speaking less and less seems like a clear sign that something is off. I'll mark that one down.
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Kenneth
1 year ago
This seems like a classic true/false question. I'll carefully read the statement and apply my understanding of service profiles to select the correct answer.
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Freeman
2 years ago
I'm going with B. Whenever a customer starts clamming up, you know the tension is building. It's like the calm before the storm, but without the dramatic music.
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Huey
2 years ago
C) The customer starts listening carefully to you.
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Flo
2 years ago
B) The customer speaks less and less.
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Glenna
2 years ago
A) The customer offers to send you a diagram.
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Leah
2 years ago
Sure, when a customer starts listening carefully, it could mean they are trying to understand your point of view before disagreeing.
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Valentine
2 years ago
A) The customer offers to send you a diagram. That's like waving a white flag - they're trying to butter you up before the real fireworks start.
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Bernadine
2 years ago
D) The customer tells you not to worry about it until tomorrow. Translation: 'I'm going to stew on this overnight and come back with a vengeance.'
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Jina
2 years ago
B) The customer speaks less and less.
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Denny
2 years ago
A) The customer offers to send you a diagram.
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Brice
2 years ago
Hmm, that's an interesting perspective. Can you explain why you think that?
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Jimmie
2 years ago
C) The customer starts listening carefully to you. They're probably plotting their next move, like a chess player eyeing the board.
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Crista
2 years ago
B) The customer speaks less and less. That's a classic sign of a brewing conflict. The silence is deafening!
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Wilson
2 years ago
C) The customer starts listening carefully to you.
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Francine
2 years ago
B) The customer speaks less and less.
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Gail
2 years ago
A) The customer offers to send you a diagram.
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Leah
2 years ago
I disagree, I believe it's C) The customer starts listening carefully to you.
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Brice
2 years ago
I think the answer is B) The customer speaks less and less.
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