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SDI SD0-401 Exam Questions

Exam Name: Service Desk Foundation Qualification
Exam Code: SD0-401 SDI
Related Certification(s): SDI Service Desk Certification SDC Certification
Certification Provider: SDI
Actual Exam Duration: 90 Minutes
Number of SD0-401 practice questions in our database: 118 (updated: Jul. 18, 2024)
Expected SD0-401 Exam Topics, as suggested by SDI :
  • Topic 1: Processes and Procedures for the customer support Specialist
  • Topic 2: Role and Responsibilties
  • Topic 3: Introduction to Effecive process Management in the Support Environment
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Audra

15 days ago
Just passed the SDI Service Desk Foundation exam! Be prepared for questions on ITIL processes, especially Incident Management. Study the steps and key roles involved. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
upvoted 0 times
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Desirae

20 days ago
I recently passed the SDI Service Desk Foundation Qualification exam with the help of Pass4Success practice questions. The exam experience was challenging but rewarding, as it tested my knowledge on processes and procedures for the customer support specialist. One question that stood out to me was related to the incident management process and how to prioritize incidents based on impact and urgency.
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Free SDI SD0-401 Exam Actual Questions

Note: Premium Questions for SD0-401 were last updated On Jul. 18, 2024 (see below)

Question #1

What is the best reason for reporting all security compromises?

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Correct Answer: D

Question #2

What is a best practice for effectively managing your time?

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Correct Answer: D

Question #3

What is the best reason for reporting all security compromises?

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Correct Answer: D

Question #4

What is one of the differences between open and closed questions?

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Correct Answer: A

Question #5

What is the best reason for maintaining confidentiality in the workplace?

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Correct Answer: C

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