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Scaled Agile SSM Exam - Topic 4 Question 36 Discussion

Actual exam question for Scaled Agile's SSM exam

Question #: 36
Topic #: 4

[All SSM Questions]

What is the first step of the problem-solving workshop?

APerform a root-cause analysis

BAgree on the problem to solve

CRestate the new problem for the biggest root cause

DIdentify the biggest root cause

Show Suggested Answer

Suggested Answer: C

According to SAFe, one output of a successful Iteration Retrospective is the creation of a few improvement Stories that enter the Team Backlog for the next iteration. These stories reflect the team's agreement on what they can do better in terms of their process, practices, and performance. The improvement stories are visible and prioritized along with the other stories in the backlog. They help the team implement the concept of relentless improvement, which is one of the core values of SAFe.

by Luis at Mar 06, 2025, 07:29 AM

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Audrie

5 months ago

Wait, is it really B? I thought it was A.

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Ora

6 months ago

Definitely B! Can't solve anything without that.

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Lennie

6 months ago

I disagree, I feel like identifying the root cause should come first.

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Ena

6 months ago

It's actually B, just checked the guidelines.

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Rana

6 months ago

I think it's B, agree on the problem first.

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Wilbert

7 months ago

I keep mixing up the steps, but I feel like performing a root-cause analysis is too early. Maybe it's option B?

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Nickolas

7 months ago

I practiced a similar question, and I think restating the problem comes after we agree on it. So, it must be option B.

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Dorothy

7 months ago

I'm not entirely sure, but I remember something about identifying the biggest root cause first. It feels like that could be the right approach.

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Sheron

7 months ago

I think the first step is to agree on the problem to solve, right? That seems to make sense before diving into analysis.

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Leontine

7 months ago

Restate the new problem for the biggest root cause - that's my best guess for the first step. We need to clearly define the problem we're trying to solve before we can start problem-solving.

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Arlette

8 months ago

The way I see it, the first step is to identify the biggest root cause. That will help us focus our efforts on the most important issue that needs to be addressed.

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Cecil

8 months ago

Hmm, I'm a bit unsure on this one. I was thinking the first step might be to perform a root-cause analysis, but I'm not 100% certain. I'll have to think it through carefully.

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Bettina

8 months ago

I think the first step is to agree on the problem to solve. That seems like the logical starting point before we can dive into the root causes.

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Dean

1 year ago

This is a trick question, right? The first step is to make sure the conference room has a fully stocked snack bar. You can't solve problems on an empty stomach!

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Talia

11 months ago

C) Restate the new problem for the biggest root cause

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Ammie

11 months ago

B) Agree on the problem to solve

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Refugia

1 year ago

A) Perform a root-cause analysis

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Quentin

1 year ago

Restating the new problem for the biggest root cause? That's putting the cart before the horse. We need to start by identifying the problem first.

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Audrie

12 months ago

D) Identify the biggest root cause

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Cristen

1 year ago

B) Agree on the problem to solve

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Ciara

1 year ago

A) Perform a root-cause analysis

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Gail

1 year ago

Performing a root-cause analysis is crucial, but it should come after we've identified the problem. Let's not get ahead of ourselves here.

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Deeann

12 months ago

Finally, we can perform a root-cause analysis to get to the bottom of it.

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Martina

1 year ago

After that, we can restate the new problem to focus on the root cause.

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Salena

1 year ago

Once we have that, we can move on to identifying the biggest root cause.

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Tricia

1 year ago

I agree, we need to first agree on the problem we are trying to solve.

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Vince

1 year ago

But if we don't agree on the problem, how can we effectively analyze the root cause?

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Viola

1 year ago

I think the first step is to agree on the problem to solve. That way, everyone is on the same page and working towards a common goal.

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Stefania

1 year ago

That's right. Performing a root-cause analysis will help us get to the bottom of the issue.

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Misty

1 year ago

Once we agree on the problem, we can move on to identifying the biggest root cause.

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Karrie

1 year ago

Yes, I agree. It's important to make sure everyone is focused on the same issue.

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Ma

1 year ago

I agree, it's important to make sure everyone is focused on the same issue.

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Garry

1 year ago

I think the first step is to agree on the problem to solve.

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Jerilyn

1 year ago

I think the first step is to agree on the problem to solve.

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Melina

1 year ago

I disagree, I believe the first step is to perform a root-cause analysis.

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Vince

1 year ago

I think the first step is to agree on the problem to solve.

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