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Scaled Agile SSM Exam - Topic 4 Question 36 Discussion

Posted by Luis on Mar 06, 2025 at 07:29 AM

What is the first step of the problem-solving workshop?

Suggested Answer: C

According to SAFe, one output of a successful Iteration Retrospective is the creation of a few improvement Stories that enter the Team Backlog for the next iteration. These stories reflect the team's agreement on what they can do better in terms of their process, practices, and performance. The improvement stories are visible and prioritized along with the other stories in the backlog. They help the team implement the concept of relentless improvement, which is one of the core values of SAFe.


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36 comments · newest first
AU
Audrie 10 months ago
Wait, is it really B? I thought it was A.
OR
Ora 10 months ago
Definitely B! Can't solve anything without that.
LE
Lennie 11 months ago
I disagree, I feel like identifying the root cause should come first.
EN
Ena 11 months ago
It's actually B, just checked the guidelines.
RA
Rana 11 months ago
I think it's B, agree on the problem first.
WI
Wilbert 11 months ago
I keep mixing up the steps, but I feel like performing a root-cause analysis is too early. Maybe it's option B?
NI
Nickolas 11 months ago
I practiced a similar question, and I think restating the problem comes after we agree on it. So, it must be option B.
DO
Dorothy 12 months ago
I'm not entirely sure, but I remember something about identifying the biggest root cause first. It feels like that could be the right approach.
SH
Sheron 12 months ago
I think the first step is to agree on the problem to solve, right? That seems to make sense before diving into analysis.
LE
Leontine 12 months ago
Restate the new problem for the biggest root cause - that's my best guess for the first step. We need to clearly define the problem we're trying to solve before we can start problem-solving.
AR
Arlette 1 year ago
The way I see it, the first step is to identify the biggest root cause. That will help us focus our efforts on the most important issue that needs to be addressed.
CE
Cecil 1 year ago
Hmm, I'm a bit unsure on this one. I was thinking the first step might be to perform a root-cause analysis, but I'm not 100% certain. I'll have to think it through carefully.
BE
Bettina 1 year ago
I think the first step is to agree on the problem to solve. That seems like the logical starting point before we can dive into the root causes.
DE
Dean 1 year ago
This is a trick question, right? The first step is to make sure the conference room has a fully stocked snack bar. You can't solve problems on an empty stomach!
TA
Talia 1 year ago
↳ replying to Dean
C) Restate the new problem for the biggest root cause
AM
Ammie 1 year ago
↳ replying to Dean
B) Agree on the problem to solve
RE
Refugia 1 year ago
↳ replying to Dean
A) Perform a root-cause analysis
QU
Quentin 1 year ago
Restating the new problem for the biggest root cause? That's putting the cart before the horse. We need to start by identifying the problem first.
AU
Audrie 1 year ago
↳ replying to Quentin
D) Identify the biggest root cause
CR
Cristen 1 year ago
↳ replying to Quentin
B) Agree on the problem to solve
CI
Ciara 1 year ago
↳ replying to Quentin
A) Perform a root-cause analysis
GA
Gail 1 year ago
Performing a root-cause analysis is crucial, but it should come after we've identified the problem. Let's not get ahead of ourselves here.
DE
Deeann 1 year ago
↳ replying to Gail
Finally, we can perform a root-cause analysis to get to the bottom of it.
MA
Martina 1 year ago
↳ replying to Gail
After that, we can restate the new problem to focus on the root cause.
SA
Salena 1 year ago
↳ replying to Gail
Once we have that, we can move on to identifying the biggest root cause.
TR
Tricia 1 year ago
↳ replying to Gail
I agree, we need to first agree on the problem we are trying to solve.
VI
Vince 2 years ago
But if we don't agree on the problem, how can we effectively analyze the root cause?
VI
Viola 2 years ago
I think the first step is to agree on the problem to solve. That way, everyone is on the same page and working towards a common goal.
ST
Stefania 1 year ago
↳ replying to Viola
That's right. Performing a root-cause analysis will help us get to the bottom of the issue.
MI
Misty 1 year ago
↳ replying to Viola
Once we agree on the problem, we can move on to identifying the biggest root cause.
KA
Karrie 1 year ago
↳ replying to Viola
Yes, I agree. It's important to make sure everyone is focused on the same issue.
MA
Ma 1 year ago
↳ replying to Viola
I agree, it's important to make sure everyone is focused on the same issue.
GA
Garry 1 year ago
↳ replying to Viola
I think the first step is to agree on the problem to solve.
JE
Jerilyn 1 year ago
↳ replying to Viola
I think the first step is to agree on the problem to solve.
ME
Melina 2 years ago
I disagree, I believe the first step is to perform a root-cause analysis.
VI
Vince 2 years ago
I think the first step is to agree on the problem to solve.
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