What should be the first step a team should take to feed potential problems into the Problem Solving workshop?
The first step a team should take to feed potential problems into the Problem Solving workshop is to analyze quantitative and qualitative metrics. These metrics provide objective data about the team's performance and can highlight areas where issues may be occurring. By reviewing these metrics, the team can identify trends, pinpoint specific problems, and prioritize them for discussion in the Problem Solving workshop. This approach ensures that the workshop focuses on data-driven issues, leading to more effective and targeted solutions.
SAFe Scrum Master Reference
SAFe 5.0 framework: importance of data-driven decision-making and problem-solving
SAFe Advanced Scrum Master learning materials: analyzing metrics for continuous improvement