Scaled Agile SAFe-APM Exam - Topic 1 Question 41 Discussion

Actual exam question for Scaled Agile's SAFe-APM exam

Question #: 41
Topic #: 1

[All SAFe-APM Questions]

What research technique is used to develop personas?

AStoryboard

BSolution Content

CJourney Map

DProduct Vision

Show Suggested Answer

Suggested Answer: C

A journey map is a research technique that is used to develop personas. A journey map is a visual representation of the steps, interactions, and emotions of a user as they go through a process or a service. A journey map can help develop personas by identifying the pain points, opportunities, and gaps in the current state, and by generating ideas for improving the user experience and value proposition in the future state. A journey map can also help communicate the user needs and expectations to the stakeholders and align them on a common vision and goal.

Journey Maps - Scaled Agile Framework

Journey Mapping 101 | Nielsen Norman Group

Journey Mapping: The Ultimate Guide | Miro

Journey Mapping: How to Create One and Why It's Important

by Tyisha at Nov 25, 2025, 03:14 PM

Limited Time Offer

25%

Off

Get Premium SAFe-APM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Kristeen

6 days ago

Wait, isn't it A) Storyboard?

upvoted 0 times

...

Pamella

11 days ago

Totally agree, that's the one!

upvoted 0 times

...

Cathrine

16 days ago

Journey mapping is the way to go. Gotta get into the user's head to build those killer personas.

upvoted 0 times

...

Quentin

21 days ago

B) Solution Content? I'm not sure how that would be used to create personas. Seems a bit off.

upvoted 0 times

...

Jaleesa

27 days ago

D) Product Vision is an interesting choice, but I don't think it's directly related to developing personas.

upvoted 0 times

...

Ronald

1 month ago

A) Storyboard seems like a good option too. Storyboards can help visualize user scenarios and personas.

upvoted 0 times

...

Taryn

1 month ago

I thought product vision was more about the overall goals of a project, not specifically for developing personas.

upvoted 0 times

...

William

1 month ago

I feel like storyboards might be used in persona development, but I could be mixing it up with another technique.

upvoted 0 times

...

Bong

2 months ago

I remember practicing with journey maps and how they help visualize user experiences, but I can't recall if they're directly related to personas.

upvoted 0 times

...

Tammi

2 months ago

I think developing personas involves understanding user needs, but I'm not sure if it's specifically tied to one of these techniques.

upvoted 0 times

...

Theola

2 months ago

I remember learning about personas in my UX design class. I'm pretty sure they're created based on user research, but I can't recall the exact technique. I'll have to eliminate the options that don't seem relevant and see if I can narrow it down.

upvoted 0 times

...

Maile

2 months ago

Okay, I know personas are a key part of the user-centered design process. I'm pretty sure they're developed through some kind of user research, but I'm not certain which specific method is used. I'll have to make an educated guess on this one.

upvoted 0 times

...

Rocco

2 months ago

I think the answer is C) Journey Map. Personas are developed through user research, and journey maps are a common technique for that.

upvoted 0 times

...

Iola

2 months ago

I think it's C) Journey Map.

upvoted 0 times

...

Carma

3 months ago

I think it's C) Journey Map.

upvoted 0 times

...

Mike

3 months ago

Really? I thought A) Storyboard was the answer.

upvoted 0 times

...

Cyndy

3 months ago

C makes sense. It shows user experiences.

upvoted 0 times

...

Tamar

3 months ago

Hmm, I'm not totally sure about this one. Personas are all about understanding user needs and behaviors, so it could be related to user research. I'll have to think this through a bit more.

upvoted 0 times

...

Dalene

3 months ago

I think this is asking about user research methods. Personas are typically developed through user interviews and observations, so I'd go with C) Journey Map.

upvoted 0 times

...