Free Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102) Exam Dumps June 2026

To troubleshoot the error message 'Npsp,TDTMCContact

of AfterUpdate caused by : System,SObjectException

field gender_c Contact (npsp),' the admin should:

Check for Invalid Values:

The error indicates that there might be invalid values in the gender field on Contact records.

Review the values in the gender field across the Contact records to ensure they conform to the expected values (e.g., Male, Female, Non-binary).

Steps to Verify and Correct Values:

Use Salesforce reports or data export tools to extract Contact records with gender values.

Check for any discrepancies or invalid entries.

Correct the invalid values by updating the records with appropriate values.

Review Field Mappings and Settings:

Ensure that any field mappings related to the gender field in Relationship settings or Reciprocal Relationships are correctly configured.

By ensuring the gender field values are valid, the admin can resolve the error and ensure smooth execution of the after-update trigger.

Salesforce Help: Managing Custom Fields

Nonprofit Success Pack (NPSP) Documentation: Relationship and Gender Field Settings

To configure NPSP to send Apex error messages to a specific system admin, you should follow these steps:

Navigate to NPSP Settings:

Go to the App Launcher in Salesforce.

Type 'NPSP Settings' in the search bar and select it.

Access System Tools:

In the NPSP Settings, locate the 'System Tools' section in the left-hand sidebar.

Configure Error Notifications:

Under System Tools, select 'Error Notifications.'

Here, you will find options to configure who receives error notifications.

Set the Specific Admin:

Find the field where you can specify the user to receive error notifications.

Enter the username or search for the specific admin user you want to receive these notifications.

Save the settings.

By following these steps, you ensure that all Apex error messages are sent only to the specified system admin, effectively managing error notifications within NPSP.

Nonprofit Success Pack (NPSP) Documentation: System Tools > Error Notifications section.

Salesforce documentation on user management and notification settings.

https://powerofus.force.com/s/article/NPSP-Configure-Automated-Soft-Credits#ariaid-title6

To automatically credit the spouse for a donation in NPSP, the consultant should recommend enabling Automatic Soft Credit for household members in the NPSP settings. This setting ensures that any donation made by a household member is automatically soft credited to other members of the household.

Steps to Enable:

Navigate to NPSP Settings:

Go to Setup -> NPSP Settings.

Enable Automatic Soft Credits:

Under Donations -> Soft Credits, enable the option for Automatic Soft Credit for Household Members.

Verify Soft Credits:

Check the Opportunity records to ensure that soft credits are correctly applied to household members.

Salesforce Nonprofit Success Pack Documentation

Salesforce Trailhead: Manage Soft Credits in Nonprofit Success Pack (NPSP)

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check the entity relationship diagram

When evaluating whether to use Program Management Module (PMM) or Nonprofit Cloud Case Management, it is important to consider the specific requirements of the nonprofit. While PMM can track programs, services, and the impact of those services, Nonprofit Cloud Case Management offers additional functionality tailored to human services nonprofits. Case Management includes custom objects specifically designed to track client goals and action items, making it more suitable for organizations needing detailed goal tracking.

Steps:

Assess the specific requirements for tracking client goals and action items.

Compare the features of PMM and Case Management.

Highlight that Case Management has a custom object for tracking goals and action items.

Discuss the benefits and potential limitations of implementing Case Management, including the need for Experience Cloud licenses if applicable.

CertGod Nonprofit Cloud Consultant Guide: Provides an overview of the features of both PMM and Case Management.

Salesforce Nonprofit Cloud Case Management Documentation: Details on custom objects and functionalities available in Case Management.