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Salesforce Exam User-Experience-Designer Topic 8 Question 38 Discussion

Actual exam question for Salesforce's Salesforce Certified User Experience Designer exam
Question #: 38
Topic #: 8
[All Salesforce Certified User Experience Designer Questions]

A UX Designer is designing a Service Cloud implementation for service representatives who should be able to view the history of cases that a specific customer has submitted.

Which hierarchy of information should the representative go through to view that list?

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Suggested Answer: C


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