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Salesforce Certified User Experience Designer Exam

Certification Provider: Salesforce
Exam Name: Salesforce Certified User Experience Designer
Number of questions in our database: 75
Exam Version: Nov. 24, 2021
Exam Official Topics:
  • Topic 1: Describe key design principles and tools that define an accessible and engaging experience/ Given a scenario, describe how Salesforce can add value to user experiences
  • Topic 2: Given a scenario, describe declarative features that improve user efficiency over a series of steps/ Describe key Salesforce UX personas and which processes they normally do
  • Topic 3: Given a scenario, utilize SLDS to create new and customized component functionality/ Given a scenario, identify which UX method should be used to define a user experience
  • Topic 4: Demonstrate how to gather requirements and plan strategy given current user experiences/ Describe the impact of corporate branding and styling
  • Topic 5: Determine how to incorporate human-centered design into a customer solution/ Describe testing techniques needed for optimal user experiences
  • Topic 6: Determine out-of-the-box design and configuration consistent with the look and feel of Lightning Experience/ Determine which research methodology and tools should be used to design a solution
  • Topic 7: Determine which global Salesforce configuration to use for optimized user flow/ Determine options for users to access onboarding, support, and learning
  • Topic 8: Describe declarative features that improve information presentation, hierarchy, and architecture in static experiences/ Describe how core Salesforce objects function

Free Salesforce Salesforce Certified User Experience Designer Exam Actual Questions

The questions for Salesforce Certified User Experience Designer were last updated On Nov. 24, 2021

Question #1

Cloud kicks wants to incorporate human-centered design across its organization.

Which two practices should be adopted?

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Correct Answer: B, D

Question #2

Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction.

Which additional element(s) would be essential?

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Correct Answer: B

Question #3

A UX Designer wants to communicate the value of diversity, inclusion, and equality in design.

Which three business outcomes represent these values?

Choose 3 answers

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Correct Answer: B, C, D

Question #4

A UX Designer wants to quickly mock up Salesforce user Interface experiences using a collation of prebuilt components. The designer need sales lightning resources for their design and prototype such as based components, tokens, design patterns.

Which tool to install should need?

Reveal Solution Hide Solution
Correct Answer: B

Question #5

The UX Designer at Cloud Kicks is asked to make the website size and content adapt to the screen size, platform and orientation.

Which design should the design use?

Reveal Solution Hide Solution
Correct Answer: A


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