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Salesforce Certified User Experience Designer Exam
- Topic 1: Describe key design principles and tools that define an accessible and engaging experience/ Given a scenario, describe how Salesforce can add value to user experiences
- Topic 2: Given a scenario, describe declarative features that improve user efficiency over a series of steps/ Describe key Salesforce UX personas and which processes they normally do
- Topic 3: Given a scenario, utilize SLDS to create new and customized component functionality/ Given a scenario, identify which UX method should be used to define a user experience
- Topic 4: Demonstrate how to gather requirements and plan strategy given current user experiences/ Describe the impact of corporate branding and styling
- Topic 5: Determine how to incorporate human-centered design into a customer solution/ Describe testing techniques needed for optimal user experiences
- Topic 6: Determine out-of-the-box design and configuration consistent with the look and feel of Lightning Experience/ Determine which research methodology and tools should be used to design a solution
- Topic 7: Determine which global Salesforce configuration to use for optimized user flow/ Determine options for users to access onboarding, support, and learning
- Topic 8: Describe declarative features that improve information presentation, hierarchy, and architecture in static experiences/ Describe how core Salesforce objects function
Free Salesforce Salesforce Certified User Experience Designer Exam Actual Questions
The questions for Salesforce Certified User Experience Designer were last updated On Dec. 06, 2023
Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature.
What should be recommended?
Cloud Kicks has identified that users are getting anxious over a multiple-step custom Screen Flow with no way of visualizing its completeness.
What should be done to improve the user experience?
Cloud Kicks wants to plan out the strategy for an upcoming discovery phase.
Which three practices should be considered?
Choose 3 answers
For Cloud Kicks' upcoming discovery phase, the three practices that should be considered are:
1. Understand the Problem Before Moving to Solutions: Establishing a clear understanding of the problem and what the desired outcomes are before beginning the discovery phase is essential for successful project planning. This can be done by gathering data and insights from end users, conducting research, and understanding how the problem is currently being addressed.
2. Gather Insight from End Users: Gathering insights from end users is a crucial step in the discovery phase. End users provide valuable feedback and insights into the problem and how a potential solution may work. This feedback can help shape the overall project plan and help identify potential solutions.
3. Establish the Research Plan and Timeline: The research plan and timeline should be established before beginning the discovery phase. This should include a list of tasks to be completed, the resources needed, and a timeline for completion. This plan should be communicated to all stakeholders so everyone is aware of the project goals and timeline.
Cloud Kicks has identified that users are getting anxious over a multiple-step custom Screen Flow with no way of visualizing its completeness.
What should be done to improve the user experience?
When designing a custom component that includes this clickable icon in a Lookup field:
What should be used as the alternative (alt) text?
- Select Question Types you want
- Set your Desired Pass Percentage
- Allocate Time (Hours : Minutes)
- Create Multiple Practice tests with Limited Questions
- Customer Support
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