Salesforce Exam Salesforce Loyalty Management Topic 4 Question 32 Discussion

Actual exam question for Salesforce's Salesforce Loyalty Management exam

Question #: 32
Topic #: 4

[All Salesforce Loyalty Management Questions]

Northern Trail Outfitters, wants to implement its new Loyalty Program. The Chief Marketing Officer wants to offer the following benefits to customers:

* Award points to the customer that can be redeemed for products in the store

* Gamify customers that spend the most to receive exclusive benefits.

What three elements should the Administrator configure?

ASet up one qualifying currency and a non-qualifying currency

BSet up one qualifying currency

CSet up a tier system based on a cumulative spending value

DSet up vouchers for specific products

ESet up promotions

Show Suggested Answer

Suggested Answer: B, C, E

For Northern Trail Outfitters' Loyalty Program offering, the Administrator should configure:

B: One qualifying currency to track points that can be redeemed for products.

C: A tier system based on cumulative spending to gamify and reward top spenders with exclusive benefits.

E: Promotions to create special offers or rewards that can enhance the Loyalty Program's appeal and engagement.

by Antione at Sep 13, 2024, 08:44 PM

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Yuki

8 months ago

Hold up, where's the option to give double points for buying stuff no one wants? That's the real way to keep customers coming back!

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Mitsue

8 months ago

Forget the points, just give me a discount voucher for the entire store! That's the loyalty I want.

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Lavonda

7 months ago

Forget the points, just give me a discount voucher for the entire store!

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Ashanti

7 months ago

C) Set up a tier system based on a cumulative spending value

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Julio

7 months ago

B) Set up one qualifying currency

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Vincenza

7 months ago

A) Set up one qualifying currency and a non-qualifying currency

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Jeannetta

8 months ago

Hmm, E could also be useful to set up special promotions and boost customer engagement. But C is the core requirement.

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Tina

7 months ago

E) Set up promotions

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Torie

8 months ago

C) Set up a tier system based on a cumulative spending value

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Domonique

8 months ago

A) Set up one qualifying currency and a non-qualifying currency

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Justine

9 months ago

I think A and C are both needed - a qualifying currency plus a tier system to make the program engaging.

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Eun

9 months ago

Definitely C, a tier system based on cumulative spending is key to gamifying the Loyalty Program and rewarding the top spenders.

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Malcom

7 months ago

I believe a combination of setting up a tier system and promotions would make the Loyalty Program more engaging for customers.

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Brett

8 months ago

Setting up vouchers for specific products could also be a great way to incentivize customers to redeem their points.

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Franchesca

8 months ago

I think we should also consider setting up promotions to attract more customers to join the Loyalty Program.

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Fletcher

8 months ago

I agree, setting up a tier system would definitely motivate customers to spend more.

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Isabella

9 months ago

I think we should also set up promotions to attract new customers.

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Michal

9 months ago

I agree with Lorita, that way we can reward our most loyal customers.

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Lorita

9 months ago

I think we should set up a tier system based on cumulative spending value.

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