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Salesforce Exam Salesforce Loyalty Management Topic 2 Question 43 Discussion

Actual exam question for Salesforce's Salesforce Loyalty Management exam
Question #: 43
Topic #: 2
[All Salesforce Loyalty Management Questions]

When setting up a Loyalty Program what is one of the ways a company can measure member engagement with the Loyalty Program?

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Suggested Answer: B, D, E

To provide live updates to Loyalty members about their program membership, the following tasks should be implemented:

Associate the site with the new Hotel Group Loyalty Program: This task involves linking the hotel's loyalty program with their website, allowing for seamless access to loyalty program details for members1.

Create a site using the Experience Cloud site template called the Loyalty Member Portal: Salesforce provides a specialized site template within Experience Cloud specifically designed for loyalty programs.This template, known as the Loyalty Member Portal, is tailored to display loyalty program details, points balance, recent transactions, and tier information2.

Add Loyalty lightning components to the site: By adding Lightning components to the site, members can view their loyalty program details, points balance, recent transactions, and current tier assignments in real-time.These components are designed to provide a comprehensive overview of a member's status within the loyalty program without the need for complex customizations2.

These steps will ensure that members can view their membership details at their convenience, fostering greater engagement and satisfaction with the hotel group's Loyalty program.


by Cheryll at Mar 03, 2025, 11:50 AM

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Carlton
1 months ago
Transaction Journals for the win! I'm so glad I remembered that from the study guide. Now I just need to ace the rest of the exam.
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Dustin
14 days ago
B) Qualifying Currency
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Scarlet
18 days ago
A) Analytics Studio
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Sharmaine
1 months ago
Ha! I was just about to say that Transaction Journals are the way to go. I can practically hear the cash registers ringing just thinking about it.
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Eura
7 days ago
I agree, it's a great way to track how often members are using the program.
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Cora
8 days ago
Transaction Journals are definitely key to measuring member engagement.
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Glenn
2 months ago
I was debating between B) Qualifying Currency and C) Transaction Journals, but Transaction Journals make the most sense for measuring member engagement.
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Julieta
4 days ago
Benefits types could also play a role in measuring member engagement.
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Hoa
5 days ago
I think Analytics Studio could also be useful for tracking member activity.
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Sherly
12 days ago
I agree, Transaction Journals are a great way to measure member engagement.
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Halina
2 months ago
I think Benefits types can also help measure member engagement, as it shows what incentives are attracting members.
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Lucille
2 months ago
I agree with Bernadine, Transaction Journals can show how often members are using the Loyalty Program.
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Darnell
2 months ago
The correct answer is C) Transaction Journals. That's where you can track and analyze member engagement metrics like purchase frequency and spend.
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Tayna
26 days ago
That makes sense, it's where you can track member engagement metrics.
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Roy
1 months ago
I think the answer is C) Transaction Journals.
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Bernadine
2 months ago
I think one way to measure member engagement is through Transaction Journals.
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