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Salesforce Exam Salesforce Communications Cloud Topic 4 Question 21 Discussion

Actual exam question for Salesforce's Salesforce Communications Cloud exam
Question #: 21
Topic #: 4
[All Salesforce Communications Cloud Questions]

Universal containers (UC) is a communication service provider using commination cloud. UC wants to create a guided ordering processes for their Sales agent and B2C Consumers. Which three option are technically feasible.

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Suggested Answer: D

Contribute your Thoughts:

Octavio
8 days ago
Option B sounds promising, but I'm a bit concerned about the governor limits. Omni Script may provide better performance, but I'd want to do some testing to be sure.
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Alex
9 days ago
I think option A is the way to go. Using Salesforce Flow for both agents and customers leverages the team's expertise and keeps everything within the Salesforce ecosystem.
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Ernie
18 days ago
I prefer option E because it allows us to leverage the development team's flow expertise on a third-party CMS.
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Davida
21 days ago
I agree with Paola, option A seems like a good choice for creating a guided ordering process.
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Paola
26 days ago
I think option A is technically feasible because it leverages the development team's flow expertise.
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