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Salesforce Accredited Agentforce Communications Professional (AP-203) Exam Questions

Exam Name: Salesforce Accredited Agentforce Communications Professional Exam
Exam Code: Salesforce Accredited Agentforce Communications Professional (AP-203)
Related Certification(s): Salesforce Accredited Professional Exams Certification
Certification Provider: Salesforce
Actual Exam Duration: 90 Minutes
Number of Salesforce Accredited Agentforce Communications Professional (AP-203) practice questions in our database: 77 (updated: Aug. 30, 2026)
Expected Salesforce Accredited Agentforce Communications Professional (AP-203) Exam Topics, as suggested by Salesforce :
  • Topic 1: Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
  • Topic 2: Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
  • Topic 3: Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Disscuss Salesforce Salesforce Accredited Agentforce Communications Professional (AP-203) Topics, Questions or Ask Anything Related
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Donna Hall

7 days ago
Deployment and release questions presented cutover and rollback scenarios for carrier migrations and asked you to pick the approach that minimizes downtime and customer impact. I passed the exam by studying release orchestration, sandbox strategies, rollback plans, and post-release validation steps.
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Jeffrey Adams

18 days ago
I treated the Salesforce Communications Cloud exam like a set of mini case studies and wrote short outlines for each domain before answering. That habit kept me consistent and I managed to pass without surprises.
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Angela Turner

1 month ago
Delivery questions about testing asked which mix of unit, integration, and UAT activities best mitigates risk for a phased rollout, with tricky options that look equally valid. A teammate passed by building clear test matrices, automating regression where possible, and creating realistic test data to validate complex scenarios.
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Timothy Lewis

2 months ago
Delivery was where I almost overthought things, since the exam likes practical sequencing and ownership more than perfect diagrams. I passed once I drilled common implementation pitfalls and how to mitigate them.
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George Anderson

2 months ago
Integration items tested pattern selection by giving a business case and asking whether to use REST APIs, streaming, or batch ETL for provisioning, with throughput and error-handling tradeoffs being the trap. I passed after memorizing common integration patterns, platform limits, and retry strategies, and sketching end-to-end flows during prep.
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Lisa Flores

3 months ago
Planning and Design questions were trickier than I expected because they test tradeoffs, not definitions, so I reviewed reference architectures and mapped decisions back to constraints. That approach helped me pass on the first attempt.
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Andrew Nguyen

3 months ago
Data model questions presented real-world billing and product catalog scenarios where you must choose the optimal object relationships for reporting and scalability, those items hinge on understanding normalization versus denormalization. I passed by drilling into subscriber and product schemas, practicing schema choices, and reviewing examples of transaction flows.
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Margaret Flores

4 months ago
The Communications Cloud Accredited Professional exam leaned heavily on Discovery, so I focused on translating vague business goals into concrete requirements and that made the scenarios easier. I passed after doing a few timed practice runs to tighten up my pacing.
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Angela Stewart

4 months ago
During discovery the exam often gives conflicting stakeholder scenarios and asks which requirement to prioritize, so expect situational multiple choice that tests tradeoffs. I passed the Communications Cloud Accredited Professional exam after focusing on stakeholder mapping and value-based prioritization, and I want to thank Pass4Success for a concise question set that helped me prep quickly.
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Jeffrey Cooper

5 months ago
Mapping complex account hierarchies and billing relationships during Planning and Design was the trickiest part for me. The scenario questions forced trade-off decisions, and drawing quick diagrams helped clarify the options.
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Deborah Collins

4 months ago
Honestly, the Delivery section's order routing scenarios were confusing because they wanted you to weigh latency, cost, and compliance at the same time.
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Rachel Phillips

4 months ago
Also, some Discovery questions blended stakeholder priorities with system constraints which made it hard to choose a single best answer quickly.
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Cynthia Reed

4 months ago
For me, sketching data flows between CRM, billing, and provisioning systems before answering Planning questions saved a lot of time.
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Sandra Thompson

4 months ago
Interestingly, a few stems used Salesforce terminology in subtle ways that changed the recommended design patterns, so brushing up on platform concepts helped.
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Eric Davis

4 months ago
I noticed time pressure was real since long scenario descriptions often hid the critical requirement you needed to address.
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Socorro

5 months ago
Integration patterns with external messaging providers posed the most confusion; the practice exams clarified which endpoints to verify and how to map data flows.
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Lavera

5 months ago
Happy to share that I passed the Salesforce Communications Cloud AP exam. The Pass4Success practice questions were very helpful. A question that stumped me was about cross-channel engagement, asking how to ensure consistent messaging across email and SMS channels.
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Candra

6 months ago
I passed the Salesforce Communications Cloud exam, thanks to Pass4Success practice questions. There was a question on the features and functionality of Communications Cloud, specifically about utilizing customer segmentation for targeted marketing.
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Melinda

6 months ago
The thought of failing the Communications Cloud sections kept me up. Pass4Success broke down complex topics into clear steps and offered reassuring feedback. You’ve got this—believe in your prep and push through.
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Erin

6 months ago
Thrilled to have passed the Salesforce Communications Cloud AP exam! The Pass4Success practice questions were essential. One question that I found tricky was about configuring and customizing Communications Cloud, particularly setting up custom dashboards for analytics.
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Bettina

7 months ago
I passed the Salesforce Communications Cloud Accredited Professional exam, and Pass4Success practice questions were a great resource. A challenging question was about integrating Communications Cloud with Salesforce Sales Cloud, focusing on lead management integration.
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Fabiola

7 months ago
I worried I wouldn’t connect all the dots between Salesforce features and business outcomes. Pass4Success linked theory to real-world use, boosting my confidence dramatically. You can do this—keep practicing and stay focused.
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Helene

7 months ago
Excited to announce that I passed the Salesforce Communications Cloud AP exam. The Pass4Success practice questions were a big help. One question that I found difficult was about Communications Cloud fundamentals, specifically the architecture and data flow.
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Armando

7 months ago
Passing the Salesforce Communications Cloud exam was a relief, and Pass4Success practice exams were crucial. Remember to stay calm and trust your preparation.
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Cecilia

8 months ago
I was anxious about the time pressure and tricky scenarios. pass4success’s timers and scenario-based practice honed my speed and accuracy, and I walked out with confidence. For future test-takers: pace yourself and stay positive.
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Lashaunda

8 months ago
The initial nerves were real, especially around data models and configurations. Pass4Success helped me simulate the exam environment and reinforced key concepts, which was a game changer. You have what it takes—trust the plan and stay persistent.
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Billye

8 months ago
Aced the Salesforce Communications Cloud exam, thanks to Pass4Success. My advice? Revise effectively by taking practice tests that mirror the real thing.
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Eleonora

8 months ago
Regression testing in release notes and how it impacts service reachability was brutal, but pass4success practice prepared you to validate every assumption before selecting answers.
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Johnson

9 months ago
The toughest question style was multi-select with contradictory clues; Pass4Success drills trained me to eliminate options quickly and pick the most precise ones.
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Catina

9 months ago
pass4success practice exams were a game-changer for me. Feeling confident? Focus on your weak areas and really nail down the fundamentals.
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Mayra

9 months ago
I passed the Salesforce Communications Cloud exam with the help of Pass4Success practice questions. There was a tough question on data management and reporting, asking how to set up data retention policies for customer data.
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Karrie

9 months ago
I felt a knot in my stomach on exam day and feared missing subtle details in the Cloud setup. pass4success provided targeted drills and confidence-boosting reviews that cleared my doubts. Keep going, future candidates—your dedication will pay off.
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Margart

10 months ago
I found the hardest topic was Salesforce Shield and data visibility in Communications Cloud—the practice questions mirrored the exact tricky phrasing and helped me spot traps.
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Dorathy

10 months ago
Passing the Salesforce Communications Cloud Accredited Professional exam was a breeze with pass4success practice exams. My top tip? Manage your time wisely and don't get bogged down in any one section.
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Kindra

10 months ago
Just passed the Salesforce Communications Cloud AP exam! The Pass4Success practice questions were very helpful. One question that puzzled me was about developing and deploying Communications Cloud solutions, particularly the best practices for version control.
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Rolf

10 months ago
I successfully passed the Salesforce Communications Cloud Accredited Professional exam. Pass4Success practice questions were crucial. There was a question on campaign management, specifically about optimizing campaign performance using A/B testing.
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Jolanda

11 months ago
Nervous about complex integration and messaging flows, I doubted I’d remember everything. Pass4Success organized the material into digestible chunks and realistic practice questions, boosting my confidence. To future test-takers: believe in your process and keep practicing—you’ll get there.
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Monroe

11 months ago
The hardest part for me was tying together Complex CPQ rules with Contract Lifecycle—those tricky on-page scenarios killed time until the Pass4Success practice exams walked me through similar edge cases.
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Aja

11 months ago
I was jittery before the exam, wondering if I’d grasped the Salesforce Communications Cloud concepts. Pass4Success gave me structured practice and insider tips that built real confidence, and now I’m celebrating a success. You’ve got this—stay curious and push through the prep, the effort pays off.
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Leonora

11 months ago
Happy to share that I passed the Salesforce Communications Cloud AP exam. The Pass4Success practice questions were very helpful. A question that stumped me was about cross-channel engagement, asking how to integrate social media channels with Communications Cloud.
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Glory

12 months ago
I passed the Salesforce Communications Cloud exam, thanks to Pass4Success practice questions. There was a question on the features and functionality of Communications Cloud, specifically about leveraging predictive analytics for customer engagement.
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Leslie

1 year ago
Thrilled to have passed the Salesforce Communications Cloud AP exam! The Pass4Success practice questions were essential. One question that I found tricky was about configuring and customizing Communications Cloud, particularly setting up custom workflows for customer journeys.
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Vicente

1 year ago
Just became Salesforce Comms Cloud AP certified! Pass4Success, your practice materials were invaluable. Thanks for helping me prepare efficiently!
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Rickie

1 year ago
Salesforce Communications Cloud AP exam: passed! Pass4Success, your relevant questions were key to my success. Grateful for the quick prep time!
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Pearlene

1 year ago
Successfully cleared the Salesforce Comms Cloud AP exam! Pass4Success's practice questions were incredibly helpful. Thanks for the timely preparation!
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Janine

1 year ago
Passed the Salesforce Communications Cloud AP exam with flying colors! Pass4Success, your materials were crucial. Appreciate the quick and effective prep!
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Jose

1 year ago
Salesforce Comms Cloud AP certified! Pass4Success, your practice questions were spot-on. Thanks for the efficient exam preparation.
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Yong

2 years ago
Just aced the Salesforce Communications Cloud AP exam! Pass4Success's relevant questions made all the difference. Grateful for the time-saving prep!
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Fausto

2 years ago
Salesforce Comms Cloud AP exam: done and dusted! Pass4Success, your materials were a game-changer. Thanks for helping me prepare so quickly!
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Lili

2 years ago
I passed the Salesforce Communications Cloud Accredited Professional exam, and Pass4Success practice questions were a great resource. A challenging question was about integrating Communications Cloud with Salesforce Service Cloud, focusing on case management integration.
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Bulah

2 years ago
Passed the Salesforce Communications Cloud AP exam today! Pass4Success, your practice questions were a perfect match. Thanks for the quick prep!
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Tamala

2 years ago
Excited to announce that I passed the Salesforce Communications Cloud AP exam. The Pass4Success practice questions were a big help. One question that I found difficult was about Communications Cloud fundamentals, specifically the core components and their interactions.
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Hector

2 years ago
I passed the Salesforce Communications Cloud exam with the help of Pass4Success practice questions. There was a tough question on data management and reporting, asking how to create custom reports to track customer interactions and engagement metrics.
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Sharee

2 years ago
Salesforce Comms Cloud AP certified! Pass4Success's practice questions were key to my success. Appreciate the efficient prep materials.
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Emiko

2 years ago
Just passed the Salesforce Communications Cloud AP exam! The Pass4Success practice questions were very helpful. One question that puzzled me was about developing and deploying Communications Cloud solutions, particularly the steps involved in deploying a new feature to production.
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Emogene

2 years ago
I successfully passed the Salesforce Communications Cloud Accredited Professional exam. Pass4Success practice questions were crucial. There was a question on campaign management, specifically about setting up and tracking multi-channel marketing campaigns. I wasn't sure about the best practices, but I still passed.
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Tom

2 years ago
Relieved to have passed the Salesforce Communications Cloud AP exam. Pass4Success, your exam prep was invaluable. Thanks for the time-saving resources!
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Carla

2 years ago
Happy to share that I passed the Salesforce Communications Cloud AP exam. The Pass4Success practice questions were a lifesaver. A question that caught me off guard was about cross-channel engagement, asking how to create a seamless customer experience across multiple channels.
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Dottie

2 years ago
I passed the Salesforce Communications Cloud exam, thanks to Pass4Success practice questions. One challenging question was about the features and functionality of Communications Cloud, particularly how to utilize the AI-driven recommendations for customer interactions.
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Thaddeus

2 years ago
Wow, the Salesforce Comms Cloud AP exam was tough, but I made it! Pass4Success materials were a lifesaver. Grateful for the relevant practice questions.
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Miriam

2 years ago
That's helpful. Any final thoughts on your exam experience?
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Rebeca

2 years ago
Just cleared the Salesforce Communications Cloud AP exam! The Pass4Success practice questions were invaluable. There was a tricky question on configuring and customizing Communications Cloud, specifically about setting up custom attributes for customer profiles. I wasn't entirely sure of the answer, but I managed to pass!
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Jose

2 years ago
Overall, the exam was challenging but fair. Pass4Success's practice questions were spot-on and really helped me focus my studies. I'm thrilled to have passed!
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Sheron

2 years ago
I recently passed the Salesforce Communications Cloud Accredited Professional exam, and the Pass4Success practice questions were a great help. One question that stumped me was about integrating Communications Cloud with Salesforce Marketing Cloud. It asked how to synchronize customer data between the two platforms effectively.
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Trinidad

2 years ago
Just passed the Salesforce Communications Cloud AP exam! Pass4Success's practice questions were spot-on. Thanks for helping me prep quickly!
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Clemencia

2 years ago
Passing the Salesforce Communications Cloud Accredited Professional (AP) Exam was a great achievement for me, and I owe it to Pass4Success practice questions. The exam covered important topics like Campaign Management and the purpose of Communications Cloud in marketing. One question that I remember was about segmenting audiences for targeted marketing campaigns. Although I had some doubts about the answer, I still managed to pass the exam.
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Heike

2 years ago
My exam experience was successful as I passed the Salesforce Communications Cloud Accredited Professional (AP) Exam using Pass4Success practice questions. The exam focused on topics such as Campaign Management and understanding the core functionalities of Communications Cloud. One question that I found challenging was related to tracking campaign performance and analyzing the results. Despite my uncertainty, I was able to pass the exam.
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Ashleigh

2 years ago
Communications Cloud AP certified! Pass4Success, you rock! Your practice tests were spot-on and saved me tons of study time.
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France

2 years ago
I recently passed the Salesforce Communications Cloud Accredited Professional (AP) Exam with the help of Pass4Success practice questions. The exam covered topics like Communications Cloud Fundamentals and Campaign Management. One question that stood out to me was about creating personalized content for marketing campaigns. I wasn't completely sure of the answer, but I managed to pass the exam.
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Nydia

2 years ago
Salesforce Comms Cloud AP exam done and dusted! Couldn't have done it without Pass4Success. Their questions were right on the money!
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Reuben

2 years ago
Passed the Communications Cloud AP exam with flying colors! Pass4Success, you're a gem. Your prep materials were invaluable!
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Tijuana

2 years ago
Nailed the Communications Cloud AP certification! Pass4Success's exam materials were a lifesaver. Cleared it in record time!
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Ahmed

2 years ago
Just passed the Salesforce Communications Cloud AP exam! Thanks Pass4Success for the spot-on practice questions. Saved me weeks of prep time!
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Effie

2 years ago
Pass4Success really came through with their exam prep! For anyone taking the Salesforce Communications Cloud AP exam, pay close attention to the reporting and analytics capabilities. You'll likely encounter questions about how to use Communications Cloud data to derive actionable insights and improve business outcomes in the telecom sector.
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Free Salesforce Salesforce Accredited Agentforce Communications Professional (AP-203) Exam Actual Questions

Note: Premium Questions for Salesforce Accredited Agentforce Communications Professional (AP-203) were last updated On Aug. 30, 2026 (see below)

Question #1

Has commercial attribute called ''access Type'' on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the ''access type'' value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?

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Correct Answer: C

Question #2

United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?

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Correct Answer: A

Question #3

An agile team is working on backlog grooming. There are two features that are needed by the customer and one of them is needed by the support team. The agile team is currently working on an iteration, Days later a business representative requests that another feature be included in the same iteration which step should consultant take?

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Correct Answer: D

Question #4

A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?

Reveal Solution Hide Solution
Correct Answer: C

Question #5

United Telecom has initiated high speed offerings on communication cloud after upgrading its network. Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.

Reveal Solution Hide Solution
Correct Answer: A

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