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Salesforce Communications Cloud Accredited Professional (AP) Exam

Certification Provider: Salesforce
Exam Name: Salesforce Communications Cloud Accredited Professional (AP) Exam
Number of questions in our database: 77
Exam Version: Feb. 24, 2024
Exam Official Topics:
  • Topic 1: Single Topic

Free Salesforce Salesforce Communications Cloud Accredited Professional (AP) Exam Exam Actual Questions

The questions for Salesforce Communications Cloud Accredited Professional (AP) Exam were last updated On Feb. 24, 2024

Question #1

United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete. Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?

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Correct Answer: A

Question #2

ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.

Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

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Correct Answer: A

Question #3

UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.

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Correct Answer: B, C

Question #4

UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.

What two action a consultant shall recommend once the load is completed in production?

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Correct Answer: A, B

Question #5

UC have completed migration into developer org. Now they are using partial copy sandbox. What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?

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Correct Answer: A, B


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