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Salesforce Exam Salesforce Communications Cloud Topic 2 Question 31 Discussion

Actual exam question for Salesforce's Salesforce Communications Cloud exam
Question #: 31
Topic #: 2
[All Salesforce Communications Cloud Questions]

Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV's attribute to be changes to gold if account's SLA field value is 'Gold'. What solution does consultant recommend to achieve the requirement?

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Suggested Answer: B, C

by Leoma at Jan 27, 2025, 07:30 PM

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Aron
7 days ago
I'm not sure, but I think Context Rules could also be a possible solution for this scenario.
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Yvonne
10 days ago
Hmm, I was torn between B) Attribute Rules and C) Context Rules, but I think B) is the way to go. Changing the attribute directly seems more straightforward.
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Elouise
11 days ago
I'm going with B) Attribute Rules. That's the obvious choice here, since we need to change the business TV's attribute based on the SLA field value.
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Vernell
12 days ago
I agree with Brigette, Attribute Rules make sense because they can be used to change attributes based on specific conditions.
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Brigette
13 days ago
I think the consultant would recommend Attribute Rules for this requirement.
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