Salesforce Exam Salesforce Communications Cloud Topic 2 Question 17 Discussion

Actual exam question for Salesforce's Salesforce Communications Cloud exam

Question #: 17
Topic #: 2

[All Salesforce Communications Cloud Questions]

ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

ADiscounts.

BAdjustment using Context rules

CPromotions

DCustomizations using CPQ Hooks

Show Suggested Answer

Suggested Answer: A, B, D

by Sherly at Jul 11, 2024, 12:16 PM

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Ling

1 months ago

I'm just hoping the telecom doesn't try to use smoke signals and carrier pigeons to communicate their pricing adjustments. That would be a real 'flight' of fancy.

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Hannah

5 days ago

A) Discounts.

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Roosevelt

1 months ago

C. Promotions? Really? That's like trying to put out a fire with a squirt gun. This is a serious telecom problem, not a marketing gimmick.

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Daisy

5 days ago

B) Adjustment using Context rules

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Chu

12 days ago

A) Discounts.

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Antonio

1 months ago

A. Discounts are great, but they don't provide the level of control the telecom is looking for. They need something more dynamic.

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Mary

15 days ago

D) Customizations using CPQ Hooks

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Daniel

1 months ago

C) Promotions

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Glory

1 months ago

B) Adjustment using Context rules

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Marsha

2 months ago

D. Customizations using CPQ Hooks sounds like a good option too. It gives them more flexibility to create custom pricing adjustments.

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Tamar

22 days ago

D) Customizations using CPQ Hooks

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Elli

23 days ago

B) Adjustment using Context rules

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Gilma

1 months ago

A) Discounts.

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Ammie

2 months ago

I think the correct answer is B. Adjustment using Context rules. This allows the telecom to define pricing adjustments based on specific conditions or contexts.

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