Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam - Topic 9 Question 15 Discussion

Actual exam question for Salesforce's Salesforce Certified Sales Cloud Consultant (Sales-Con-201) exam

Question #: 15
Topic #: 9

[All Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Questions]

Northern Trail Outfitters (NTO) has set the organization-wide default to public read-only for accounts, contacts, and opportunities. Activities are set to be controlled by the parent. The ABC corporation account is owned by a sales user whose profile grants to create, read, edit and delete access to accounts, contacts and opportunities. Based on this information, the owner of the ABC Corporation account record has the rights to take which actions? Choose 2 answers

ATransfer ownership of related contacts and opportunities owned by other users

BShare the account with other users through manual sharing and account teams

CView, edit, and delete related contacts and opportunities owned by other users

DView, edit, and delete activities owned by other users directly related to the account

Show Suggested Answer

Suggested Answer: B, D

by Sharika at May 09, 2022, 03:04 AM

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Alyce

4 months ago

I think they can transfer ownership too, but not sure about that one.

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Fletcher

4 months ago

They can only view, not edit or delete, right?

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Alfreda

4 months ago

Wait, can they really edit contacts owned by others? Seems off.

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Denae

4 months ago

I agree, option B is a solid choice!

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Paris

4 months ago

The owner can definitely share the account with others.

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Pamella

5 months ago

I’m confused about the activities part. Can the owner really edit activities owned by others? I thought they could only view them.

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Elvis

5 months ago

I practiced a similar question where ownership affected access rights. I feel like C could be correct since the user can edit their own records.

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Lynelle

5 months ago

I'm not entirely sure, but I think ownership allows for some sharing capabilities. Maybe B is a valid choice?

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Portia

5 months ago

I remember that with public read-only settings, users can see records but not edit them unless they own them. So, I think options C and D might be right.

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Stephania

5 months ago

This one seems pretty straightforward. I think the pay status needs to be "W" for the voucher to be selected.

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Cristina

5 months ago

I'm leaning towards C as well. Validating the customer's emotions and showing you understand is important when they're upset. Letting them cry it out or telling them to get it together doesn't seem very supportive.

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German

5 months ago

Hmm, I'm a bit unsure about this one. VOIP is sensitive to latency, so I'll need to consider that in my answer. Maybe a network load balancer would be the best fit?

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