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Northern Trail Outfitters (NTO) has set the organization-wide default to public read-only for accounts, contacts, and opportunities. Activities are set to be controlled by the parent. The ABC corporation account is owned by a sales user whose profile grants to create, read, edit and delete access to accounts, contacts and opportunities. Based on this information, the owner of the ABC Corporation account record has the rights to take which actions? Choose 2 answers
Suggested Answer: B, D
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12 comments · newest first
AL
Alyce
12 months ago
I think they can transfer ownership too, but not sure about that one.
FL
Fletcher
12 months ago
They can only view, not edit or delete, right?
AL
Alfreda
12 months ago
Wait, can they really edit contacts owned by others? Seems off.
DE
Denae
1 year ago
I agree, option B is a solid choice!
PA
Paris
1 year ago
The owner can definitely share the account with others.
PA
Pamella
1 year ago
I’m confused about the activities part. Can the owner really edit activities owned by others? I thought they could only view them.
EL
Elvis
1 year ago
I practiced a similar question where ownership affected access rights. I feel like C could be correct since the user can edit their own records.
LY
Lynelle
1 year ago
I'm not entirely sure, but I think ownership allows for some sharing capabilities. Maybe B is a valid choice?
PO
Portia
1 year ago
I remember that with public read-only settings, users can see records but not edit them unless they own them. So, I think options C and D might be right.
ST
Stephania
1 year ago
This one seems pretty straightforward. I think the pay status needs to be "W" for the voucher to be selected.
CR
Cristina
1 year ago
I'm leaning towards C as well. Validating the customer's emotions and showing you understand is important when they're upset. Letting them cry it out or telling them to get it together doesn't seem very supportive.
GE
German
1 year ago
Hmm, I'm a bit unsure about this one. VOIP is sensitive to latency, so I'll need to consider that in my answer. Maybe a network load balancer would be the best fit?