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Salesforce Certified Sales Cloud Consultant Exam

Exam Name: Salesforce Certified Sales Cloud Consultant Exam
Exam Code: Salesforce Certified Sales Cloud Consultant Exam
Related Certification(s): Salesforce Sales Cloud Consultant Certification
Certification Provider: Salesforce
Number of Salesforce Certified Sales Cloud Consultant Exam practice questions in our database: 234 (updated: May. 17, 2024)
Expected Salesforce Certified Sales Cloud Consultant Exam Topics, as suggested by Salesforce :
  • Topic 1: Describe the common marketing processes and key implementation considerations/ Explain how marketing capabilities support the sales process
  • Topic 2: Explain the capabilities and use cases for Sales Cloud Einstein as it relates to the sales process/ determine appropriate sales deployment considerations
  • Topic 3: Describe the use cases and best practices for using Chatter/ Explain the best practices for managing lead data quality
  • Topic 4: Explain the use cases and considerations for data migration in Sales Cloud/ Determine how to facilitate a successful consulting engagement
  • Topic 5: Design an end-to-end sales process from Lead to Opportunity to Quote to Close to Order/ Describe common sales processes and key implementation considerations
  • Topic 6: Determine how to support different sales process scenarios for an Opportunity/ Measure the success of a Sales Cloud implementation project
  • Topic 7: Identify an appropriate approach when designing the lead conversion process/ explain the use cases and implications for implementing person accounts
  • Topic 8: Determine the relationships between sales stages, forecast, and pipeline/ Explain the factors that influence sales metrics, KPIs, and business challenges
  • Topic 9: Determine when it is appropriate to include custom application development or third-party applications/ Describe the implementation considerations when designing a sales process
  • Topic 10: Identify use cases and considerations for using email and productivity tools/ Explain the impact of having an account hierarchy
Disscuss Salesforce Salesforce Certified Sales Cloud Consultant Exam Topics, Questions or Ask Anything Related

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Free Salesforce Salesforce Certified Sales Cloud Consultant Exam Exam Actual Questions

Note: Premium Questions for Salesforce Certified Sales Cloud Consultant Exam were last updated On May. 17, 2024 (see below)

Question #1

A small company has hired a consultant to plan its Sales Cloud implementation. The company wants to get up and running with Sales Cloud right away. The deadline has yet to be established, and the requirements still need to be defined.

Which project management methodology should a consultant recommend to ensure the implementation is successful?

Reveal Solution Hide Solution
Correct Answer: D

Question #2

Cloud Kicks has configured Einstein Activity Capture (EAC) for email and is waiting to deploy it. In the meantime, a consultant is preparing training to help end users get up to speed on the product.

Which two points should the consultant include in the training information?

Choose 2 answers

Reveal Solution Hide Solution
Correct Answer: A, B

Einstein Activity Capture (EAC) allows users to store emails and attachments in Salesforce and have them visible in the Activity Timeline and Related Lists. Users can choose to show emails added via EAC in the Related Lists activities view.

To use Einstein Activity Capture, users must connect their email accounts to Salesforce. They must also agree to the terms of the service provider before they can send emails in Lightning.


Question #3

A small company has hired a consultant to plan its Sales Cloud implementation. The company wants to get up and running with Sales Cloud right away. The deadline has yet to be established, and the requirements still need to be defined.

Which project management methodology should a consultant recommend to ensure the implementation is successful?

Reveal Solution Hide Solution
Correct Answer: D

Question #4

'Cloud Kicks (CK) needs to comply with GDPR requirements. Personal information is limited to only users who need access to a company's:

Account. CK has a private Account model.

How should the consultant provide specific Account access to the renewals and sales operations teams?

Reveal Solution Hide Solution
Correct Answer: A

Question #5

Prospects at Cloud Kicks are exposed to many different marketing activities. In most cases, a combination of several different activities result in a successful sale.

How should the consultant configure Salesforce to track which marketing activities influenced the customer to make a purchase?

Reveal Solution Hide Solution
Correct Answer: A

Creating a junction object between Campaign and Opportunity is the best way to track which marketing activities influenced a customer to make a purchase. This junction object will allow you to track the influence of multiple Campaigns on a single Opportunity, which can be used to gain insights into which Campaigns are most effective.



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