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Salesforce Certified Sales Cloud Consultant Exam
- Topic 1: Describe the common marketing processes and key implementation considerations/ Explain how marketing capabilities support the sales process
- Topic 2: Explain the capabilities and use cases for Sales Cloud Einstein as it relates to the sales process/ determine appropriate sales deployment considerations
- Topic 3: Describe the use cases and best practices for using Chatter/ Explain the best practices for managing lead data quality
- Topic 4: Explain the use cases and considerations for data migration in Sales Cloud/ Determine how to facilitate a successful consulting engagement
- Topic 5: Design an end-to-end sales process from Lead to Opportunity to Quote to Close to Order/ Describe common sales processes and key implementation considerations
- Topic 6: Determine how to support different sales process scenarios for an Opportunity/ Measure the success of a Sales Cloud implementation project
- Topic 7: Identify an appropriate approach when designing the lead conversion process/ explain the use cases and implications for implementing person accounts
- Topic 8: Determine the relationships between sales stages, forecast, and pipeline/ Explain the factors that influence sales metrics, KPIs, and business challenges
- Topic 9: Determine when it is appropriate to include custom application development or third-party applications/ Describe the implementation considerations when designing a sales process
- Topic 10: Identify use cases and considerations for using email and productivity tools/ Explain the impact of having an account hierarchy
Free Salesforce Salesforce Certified Sales Cloud Consultant Exam Exam Actual Questions
The questions for Salesforce Certified Sales Cloud Consultant Exam were last updated On May. 19, 2023
Cloud Kicks recently purchased Salesforce and the leadership team is excited about being able to forecast more accurately. Sales managers say that making updates to54. forecasted amounts during the pipeline meetings is time consuming, and it's difficult to review all of the committed opportunities within the meeting time.
What should the consultant recommend to help make meetings more efficient while making real-time forecast updates?
Cloud Kicks rtants its sales operations team to place orders for United States customers in Sales Ootid. The sales ops team needs to calculate sates tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time.
What should the consultant recommend to meet the requirement3
Cloud Kicks (CK) is implementing Sales Cloud and expects hundreds of new Accounts will be added into Salesforce on
a daily basis. CK has an automated process to assign the Account owners. If no assignment can be made for an Account,
it will be assigned to a fictitious owner and a person will manually review and re-assign it at a later date. At any given time, a fictitious owner may have more than 10,000 Account records assigned to it. Which two solutions should the consultant recommend when CK sets up the new Account process?
Choose 2 answers
Prospects at Cloud Kicks are exposed to many different marketing activities. In most cases, a combination of several different activities result in a successful sale.
How should the consultant configure Salesforce to track which marketing activities influenced the customer to make a purchase?
Creating a junction object between Campaign and Opportunity is the best way to track which marketing activities influenced a customer to make a purchase. This junction object will allow you to track the influence of multiple Campaigns on a single Opportunity, which can be used to gain insights into which Campaigns are most effective.
Which two use cases will protect the integrity of order data with activation limitations?
Choose 2 answers
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