Salesforce Exam Sales Cloud Consultant Topic 3 Question 91 Discussion

Actual exam question for Salesforce's Sales Cloud Consultant exam

Question #: 91
Topic #: 3

Cloud Kicks has a Web-to-Lead form on its website. Following an update to the form to add new picklist values, some leads are routing to the default lead owner.

What should the consultant validate when troubleshooting the issue?

AThe picklist values are part of Lead assignment rule criteria.

BA new web-to-lead form needs to be created to reflect the new picklist values.

CPicklist values are included in only one rule entry.

Show Suggested Answer

Suggested Answer: D

by Wilda at May 22, 2024, 09:52 AM

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Daniel

Ha! The consultant probably needs to check if the picklist values are part of the lead assignment rule criteria. That's a classic mistake, right? Gotta love these tricky certification questions!

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Christiane

2 days ago

I think B is the way to go. Creating a new web-to-lead form is the easiest solution to reflect the updated picklist values.

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Lasandra

14 days ago

C is the correct answer. The consultant should validate that the new picklist values are included in only one rule entry, otherwise the leads might get routed to the default owner.

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