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Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam - Topic 3 Question 3 Discussion

During the Cloud Deploy phase, end users are complaining that they have a new system to log into, and it's holding up training. What is the likely cause of these complaints?
C) A communication plan was not designed during the Plan phase and buzz was not generated during the Deploy phase.
A) Cloud Kicks did not gain buy-in during the Analyze phase and the did not build buzz during the Build and Validate phase.
B) Cloud Kicks did not gain buy-in during the Design phase the solution was not designed.
D) A training plan was not made during the Validate phase and buzz was not during the Design and Validate phase.

Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam - Topic 3 Question 3 Discussion

Actual exam question for Salesforce's Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) exam
Question #: 3
Topic #: 3
[All Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Questions]

During the Cloud Deploy phase, end users are complaining that they have a new system to log into, and it's holding up training. What is the likely cause of these complaints?

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Suggested Answer: C

by Thurman at May 04, 2022, 11:40 PM

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Dierdre
10 months ago
They probably skipped the buzz-building part during Deploy.
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Luis
10 months ago
Totally agree with C, they should have prepared better!
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Farrah
10 months ago
Wait, how could they not have a training plan? That's surprising!
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Paulina
11 months ago
I think it's definitely option C. No buzz = confusion!
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Goldie
11 months ago
Sounds like a classic case of poor communication planning.
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Colby
11 months ago
I'm leaning towards D since a training plan seems crucial, but I can't recall if buzz was really emphasized in the Validate phase.
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Fausto
11 months ago
I feel like we practiced a question similar to this, and it was about the Design phase. So maybe B could be relevant too?
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Aleshia
11 months ago
I think it could be C because if there was no communication plan, that would definitely lead to confusion during deployment.
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Dorothy
11 months ago
I remember we talked about the importance of buy-in during the Analyze phase, so maybe A is the right answer? But I'm not entirely sure.
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Amie
11 months ago
Okay, I've got it. The floating IP is the virtual IP that devices use to access the VRRP-A group, so option B is the right answer. Glad I re-read the question closely.
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Lorean
11 months ago
Hmm, I'm a bit unsure about this one. The options seem quite similar, but I think I'll go with the one about providing an agreed and well-defined level of quality based on communication with the customer.
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Serina
11 months ago
Hmm, this seems like a tricky one. I'll need to carefully read through the question and options to figure out the right approach.
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