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Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam - Topic 2 Question 122 Discussion

Posted by Martin on Nov 25, 2025 at 01:26 AM

An executive at Cloud Kicks (CK) has asked its admin to create a diagram showing the high-level processes within the business. CK plans to use the diagram to show the context of a new

process within the overall business.

What should the admin create to meet this requirement?

Suggested Answer: A

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30 comments · newest first
RO
Rolande 7 months ago
I agree with Phillip. Capability Model aligns with CK's needs.
TE
Tenesha 7 months ago
Value Stream Map is more visual. Easier to understand.
MA
Marsha 7 months ago
A Capability Model gives a clear overview. Perfect for context.
FR
Frederic 7 months ago
Detail Process Mapping is too granular for this.
AB
Abraham 8 months ago
Value Stream Map could work too. It highlights value delivery.
LU
Lura 8 months ago
Totally agree with Ruby, Capability Model is the way to go!
AM
Amber 8 months ago
Wait, why not just use Detail Process Mapping? Seems too detailed for a high-level view.
BA
Barbra 9 months ago
I think a Value Stream Map makes more sense here.
TH
Theola 9 months ago
The Detail Process Mapping would be overkill for this request. The Value Stream Map is the perfect solution.
DE
Denny 9 months ago
Haha, "Cloud Kicks" - I wonder if they sell sneakers for clouds? Anyway, the Value Stream Map is the way to go.
JU
Justine 9 months ago
A Capability Model might be a bit too high-level for this requirement. I'd recommend the Value Stream Map.
TI
Tijuana 9 months ago
Definitely go with the Value Stream Map. That will give the executive a clear overview of the business processes.
RO
Rosio 9 months ago
I think a Value Stream Map would be the best choice to show the high-level processes within the business.
SH
Shenika 10 months ago
I feel like a Capability Model could work too, but I lean towards the Value Stream Map for showing context effectively.
JA
Janna 10 months ago
I practiced a similar question, and I think Detail Process Mapping is more about specific tasks rather than high-level processes, so it might not be the best choice here.
AN
Annice 10 months ago
I'm not entirely sure, but I remember something about Capability Models being useful for understanding overall business functions.
KE
Kerry 10 months ago
Based on the question, I'd go with a Value Stream Map. It can capture the key processes and their relationships at a high level, which is what the exec needs.
ST
Stefan 10 months ago
I'm a bit confused on the differences between these options. Is a Detail Process Mapping too detailed for this requirement?
PH
Phillip 10 months ago
I think a Capability Model is best. It shows overall capabilities.
RU
Ruby 11 months ago
A Capability Model would be perfect for this!
MA
Marsha 11 months ago
A Value Stream Map seems like a good idea to visualize the flow of activities and processes. That would give a clear high-level view for the executive.
BE
Beula 11 months ago
Not sure if a Capability Model is enough to show the context clearly.
VE
Verlene 11 months ago
I think the admin should create a Value Stream Map since it focuses on high-level processes and shows how value flows through the business.
KI
Kimi 11 months ago
Hmm, I'm not sure if a Value Stream Map is the right choice. Wouldn't a Capability Model be better to show the overall business context?
EL
Elsa 12 months ago
I think a Value Stream Map would be the best option here to show the high-level processes in the business.
VO
Vonda 6 months ago
↳ replying to Elsa
Let’s go with the Value Stream Map then!
DE
Delbert 6 months ago
↳ replying to Elsa
True, but for high-level views, Value Stream is better.
SH
Sheridan 6 months ago
↳ replying to Elsa
A Capability Model could work too, but it’s more detailed.
MA
Margurite 7 months ago
↳ replying to Elsa
Definitely! It gives a clear picture of how everything connects.
KA
Karol 7 months ago
↳ replying to Elsa
I agree, a Value Stream Map really highlights the flow of processes.
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