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Salesforce Exam Revenue Cloud Consultant Accredited Professional Topic 1 Question 17 Discussion

Actual exam question for Salesforce's Revenue Cloud Consultant Accredited Professional exam
Question #: 17
Topic #: 1
[All Revenue Cloud Consultant Accredited Professional Questions]

During user acceptance testing (UAT) a tester submitsan incident because the invoicetotal did not match the expected results. Which 3 types of information should be includedin the description of the incident and a quick resolution?

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Suggested Answer: B, D, E

by Karan at Feb 10, 2024, 05:03 PM

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Salome
10 months ago
Should we also describe any new requirements that could help fix the issue?
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Kiley
10 months ago
I think we should also mention the expected resolution date.
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Maryann
10 months ago
Definitely, and don't forget to include the steps to replicate the issue.
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Ressie
10 months ago
Agreed, we should also include the expected results.
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Bong
10 months ago
I think we should include the quote number or invoice number.
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Junita
10 months ago
What should we include in the incident description during UAT?
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Fredric
11 months ago
Definitely, that will assist developers in understanding and fixing the problem efficiently.
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Dorcas
11 months ago
I believe including the steps to replicate the issue is crucial for a quick resolution.
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Eden
11 months ago
This is a classic UAT issue. Make sure to cover all the basics - order details, expected results, and reproduction steps. Can't go wrong with B, E, and D!
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Fallon
11 months ago
Yes, that will help us prioritize and manage the incidents effectively.
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Valene
11 months ago
Haha, I wonder if the tester accidentally added a zero or two to the invoice total. Always double-check your work, folks!
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Wenona
10 months ago
E) Expected results
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Emerson
10 months ago
B) quote number ordernumber or invoice number
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Cyril
11 months ago
A) description of new requirements that will help fix the issue
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Cyril
11 months ago
B) quote number ordernumber or invoice number
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Galen
11 months ago
A) description of new requirements that will help fix the issue
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Leslie
11 months ago
I agree with Gearldine and Charlene. B, E, and D are the key pieces of information needed. A and C are not really relevant for this type of incident report.
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Rose
11 months ago
I agree, those details will help with a quick resolution.
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Desire
11 months ago
I also think we need to include the expected resolution date.
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Charlene
11 months ago
Definitely B and E. Also, D could be helpful to understand the steps the tester took to reproduce the problem.
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Lelia
11 months ago
1
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Owen
12 months ago
Agreed, that way we can track the specific incident easily.
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Gearldine
12 months ago
B, E for sure! You need the order details and expected results to properly investigate the issue.
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Jani
11 months ago
D) steps to replace issue
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Bettina
11 months ago
E) Expected results
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Shala
11 months ago
B) quote number ordernumber or invoice number
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Norah
1 years ago
I think we should definitely include the quote number or invoice number.
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