During user acceptance testing (UAT) a tester submitsan incident because the invoicetotal did not match the expected results. Which 3 types of information should be includedin the description of the incident and a quick resolution?
This is a classic UAT issue. Make sure to cover all the basics - order details, expected results, and reproduction steps. Can't go wrong with B, E, and D!
I agree with Gearldine and Charlene. B, E, and D are the key pieces of information needed. A and C are not really relevant for this type of incident report.
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