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Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102) Exam - Topic 6 Question 34 Discussion

A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record?
C) Select the Deceased field
A) Delete the values in the phone and email fields
B) Delete the Contact record
D) Select the Do Not Email, Do Not Contact, and Email Opt Out fields

Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102) Exam - Topic 6 Question 34 Discussion

Actual exam question for Salesforce's Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102) exam
Question #: 34
Topic #: 6
[All Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102) Questions]

A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record?

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Suggested Answer: C

by Audry at May 05, 2022, 10:13 AM

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Luis
7 months ago
Just marking them as deceased should suffice, right?
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Edelmira
7 months ago
Wait, are we sure that’s the right move? Seems risky.
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Carlee
7 months ago
But wouldn’t deleting the record be more thorough?
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Tiffiny
8 months ago
Totally agree, that keeps it clear for everyone!
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Blythe
8 months ago
I think selecting the Deceased field is the best option.
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Dyan
8 months ago
I feel like deleting the entire contact record might be too extreme. I think we should just update their status instead.
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Jovita
8 months ago
I’m a bit confused about whether we should just mark them as Do Not Contact instead of using the Deceased field.
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Arlen
8 months ago
I think we practiced a similar question where selecting the Deceased field was the right choice. That seems to make sense here too.
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Lashawnda
8 months ago
I remember discussing how marking a donor as deceased is important for compliance, but I’m not sure if just deleting contact info is enough.
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Iola
8 months ago
Hmm, I'm not sure if cloning is the right approach. I'll need to double-check the permissions on the existing flow to see if I can modify it directly.
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Jerry
8 months ago
I feel like I've seen a question like this before. If I recall, once it's offered for free, you generally can't go back to charging for it without some conditions.
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Buddy
8 months ago
A, B, C, or D? This is a tough one. I'm going to have to make an educated guess on this.
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Rex
8 months ago
This seems pretty straightforward. I'll just need to create a Word template with the required features and save it in the default location.
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Ora
8 months ago
Hmm, this is a tricky one. I'm not familiar with Alibaba Cloud's patch management service, so I'm a bit confused. I'll have to think this through carefully before answering.
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