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Salesforce Certified Marketing Cloud Email Specialist (MC-202) Exam - Topic 9 Question 52 Discussion

Northern Trail Outfitters (NTO) is troubleshooting why a triggered send isn't being delivered to the customer. When querying the _subscribers data view, NTO notices this subscriber key exists twice, and one of them has a status of'Held'.What is the source of the duplicate subscriber key?
A) Triggered Send Managed Lists
B) Global Unsubscribe List
C) Auto Suppression List

Salesforce Certified Marketing Cloud Email Specialist (MC-202) Exam - Topic 9 Question 52 Discussion

Actual exam question for Salesforce's Salesforce Certified Marketing Cloud Email Specialist (MC-202) exam
Question #: 52
Topic #: 9
[All Salesforce Certified Marketing Cloud Email Specialist (MC-202) Questions]

Northern Trail Outfitters (NTO) is troubleshooting why a triggered send isn't being delivered to the customer. When querying the _subscribers data view, NTO notices this subscriber key exists twice, and one of them has a status of'Held'.

What is the source of the duplicate subscriber key?

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Suggested Answer: A

by Lizbeth at Jul 25, 2022, 10:45 AM

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Wendell
7 months ago
Nah, it’s probably from the Global Unsubscribe List.
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Jenelle
7 months ago
Wait, how can a subscriber key exist twice? That’s odd!
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Arlean
7 months ago
I think it’s the Auto Suppression List causing this.
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Reita
8 months ago
Definitely a triggered send issue.
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Kirk
8 months ago
Sounds like a classic case of duplicate keys!
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Britt
8 months ago
I'm a bit confused; I thought duplicates were usually due to the Global Unsubscribe List, but now I'm not so sure.
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Viola
8 months ago
I feel like we've seen a question like this before in practice, and it was related to Managed Lists.
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Hassie
8 months ago
I think it might be the Auto Suppression List, but I also recall something about the Global Unsubscribe List affecting delivery.
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Corinne
8 months ago
I remember studying about how triggered sends can interact with different lists, but I'm not entirely sure which one causes duplicates.
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Tayna
8 months ago
Alright, time to put my ZFS knowledge to the test. I'm confident I can solve this question and get the right answer.
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Telma
8 months ago
Okay, let's think this through. The requirement is to view the membership data, not to store or update it. So I'm thinking Salesforce Connect with External Objects might be the way to go, as it allows you to access the data without having to replicate it.
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Billye
8 months ago
Hmm, I'm a bit unsure about the relationship between vitamin D and osteoporosis. I'll need to think through each statement carefully.
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Hershel
8 months ago
Option C sounds right to me because accessing specific partitions should definitely help with efficiency.
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