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Salesforce Certified Marketing Cloud Engagement Specialist (MC-202) Exam - Topic 9 Question 52 Discussion

Northern Trail Outfitters (NTO) is troubleshooting why a triggered send isn't being delivered to the customer. When querying the _subscribers data view, NTO notices this subscriber key exists twice, and one of them has a status of'Held'.What is the source of the duplicate subscriber key?
A) Triggered Send Managed Lists
B) Global Unsubscribe List
C) Auto Suppression List

Salesforce Certified Marketing Cloud Engagement Specialist (MC-202) Exam - Topic 9 Question 52 Discussion

Actual exam question for Salesforce's Salesforce Certified Marketing Cloud Engagement Specialist (MC-202) exam
Question #: 52
Topic #: 9
[All Salesforce Certified Marketing Cloud Engagement Specialist (MC-202) Questions]

Northern Trail Outfitters (NTO) is troubleshooting why a triggered send isn't being delivered to the customer. When querying the _subscribers data view, NTO notices this subscriber key exists twice, and one of them has a status of'Held'.

What is the source of the duplicate subscriber key?

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Suggested Answer: A

by Lizbeth at Jul 25, 2022, 10:45 AM

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Wendell
10 months ago
Nah, it’s probably from the Global Unsubscribe List.
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Jenelle
10 months ago
Wait, how can a subscriber key exist twice? That’s odd!
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Arlean
10 months ago
I think it’s the Auto Suppression List causing this.
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Reita
11 months ago
Definitely a triggered send issue.
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Kirk
11 months ago
Sounds like a classic case of duplicate keys!
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Britt
11 months ago
I'm a bit confused; I thought duplicates were usually due to the Global Unsubscribe List, but now I'm not so sure.
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Viola
11 months ago
I feel like we've seen a question like this before in practice, and it was related to Managed Lists.
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Hassie
11 months ago
I think it might be the Auto Suppression List, but I also recall something about the Global Unsubscribe List affecting delivery.
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Corinne
11 months ago
I remember studying about how triggered sends can interact with different lists, but I'm not entirely sure which one causes duplicates.
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Tayna
11 months ago
Alright, time to put my ZFS knowledge to the test. I'm confident I can solve this question and get the right answer.
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Telma
11 months ago
Okay, let's think this through. The requirement is to view the membership data, not to store or update it. So I'm thinking Salesforce Connect with External Objects might be the way to go, as it allows you to access the data without having to replicate it.
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Billye
11 months ago
Hmm, I'm a bit unsure about the relationship between vitamin D and osteoporosis. I'll need to think through each statement carefully.
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Hershel
11 months ago
Option C sounds right to me because accessing specific partitions should definitely help with efficiency.
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