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Salesforce Certified Marketing Cloud Engagement Consultant (MCE-Con-201) Exam - Topic 3 Question 73 Discussion

Actual exam question for Salesforce's Salesforce Certified Marketing Cloud Engagement Consultant (MCE-Con-201) exam
Question #: 73
Topic #: 3
[All Salesforce Certified Marketing Cloud Engagement Consultant (MCE-Con-201) Questions]

A marketer wants to capture open-ended feedback from customers via SMS and write it to a data extension.

How could MobileConnect be used to accomplish this?

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Suggested Answer: B

by Merissa at Oct 21, 2023, 10:08 PM

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Benton
3 months ago
I thought surveys were just for polls, not open-ended stuff.
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Ligia
3 months ago
I’m leaning towards D, surveys are great for feedback!
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Cortney
3 months ago
Wait, can AMPscript even be used in SMS? Sounds tricky.
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Jacob
4 months ago
Definitely agree with that! Info capture is straightforward.
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Genevieve
4 months ago
I think option B is the best choice for capturing responses.
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Destiny
4 months ago
I’m a bit confused about the templates. I thought the text-response message template was mainly for quick replies, not open-ended ones.
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Silva
4 months ago
I feel like using AMPscript could be important, so maybe option A or C might work better for capturing detailed responses.
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Abel
4 months ago
I remember practicing with the vote/survey message template, but I’m not convinced it’s the best fit for open-ended feedback.
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Leota
5 months ago
I think the info capture message template could be the right choice since it’s designed for collecting responses, but I’m not entirely sure.
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Jospeh
5 months ago
I'm a little confused by the different message template options. I'm not sure if an info capture, outbound, or vote/survey template would be the best fit here. I'll need to review the details of each template to determine the right approach.
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Jeffrey
5 months ago
This seems straightforward enough. I'm leaning towards option A - using a text-response message template with AMPscript. That seems like the most flexible approach for capturing open-ended feedback.
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Allene
5 months ago
Okay, I've got an idea. Since we want to capture open-ended feedback, I think using a text-response message template with embedded AMPscript would be the way to go. That would allow us to collect the customer's full response and write it to a data extension.
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Virgina
5 months ago
Hmm, I'm a bit unsure about this one. There are a few different message template options mentioned, and I'm not sure which one would be the best fit for capturing open-ended feedback. I'll need to think this through carefully.
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Delisa
5 months ago
This looks like a straightforward question about using MobileConnect to capture open-ended customer feedback. I think the key is to identify the right message template to use.
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Glory
5 months ago
I'm a bit confused by this question. I know blockchain is known for its immutability, but I'm not sure how that specifically applies to the options given. I'll need to review my notes to make sure I understand the concept well.
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Phil
5 months ago
Power cycling the tape device? That's an interesting idea, but I'm not sure if that's the best approach. I'd probably try looking for updates first, just to make sure there aren't any known issues with the device or the software.
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Oneida
5 months ago
I'm pretty sure the answer is B. Transferring positive risks is a common strategy, right?
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Vallie
5 months ago
This seems like a straightforward question about the benefits of CSR. I'll carefully read through the options and select all that apply.
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