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Salesforce Exam Marketing Cloud Consultant Topic 16 Question 85 Discussion

Actual exam question for Salesforce's Marketing Cloud Consultant exam
Question #: 85
Topic #: 16
[All Marketing Cloud Consultant Questions]

After implement Marketing Cloud Connect, the customer notices tracking details from Email Studio initiated sends are not being sent back to Sales Cloud.

Which configuration in Marketing Cloud should the customer verify?

Show Suggested Answer Hide Answer
Suggested Answer: A, B, C

Three tasks that a consultant would suggest for using Journey Builder instead of Automation Studio are:

Building simple segmented campaigns without SQL queries. Journey Builder allows marketers to create simple segmented campaigns using filters and rules without writing SQL queries. Automation Studio requires SQL queries for creating complex segments using data extensions.

Designing decision logic via an intuitive user interface. Journey Builder allows marketers to design decision logic using activities such as decision splits, engagement splits, or random splits via an intuitive user interface. Automation Studio requires scripting or coding for creating decision logic using activities such as script activities or verification activities.

Setting behavior-based goals. Journey Builder allows marketers to set behavior-based goals using criteria such as email opens, clicks, conversions, or custom events. Automation Studio does not have a feature for setting behavior-based goals.

Processing zipped encrypted files containing subscriber data is a task that a consultant would suggest for using Automation Studio instead of Journey Builder, as Automation Studio has activities such as file transfer activities or import file activities that can handle zipped encrypted files. Creating customer segments from multiple data extensions is a task that a consultant would suggest for using Automation Studio instead of Journey Builder, as Automation Studio has activities such as query activities or filter activities that can create customer segments from multiple data extensions. Reference: https://help.salesforce.com/s/articleView?id=sf.mc_jb_journey_builder.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.mc_as_automation_studio.htm&type=5


Contribute your Thoughts:

Willow
2 months ago
I'm going with C. The sendable data extension needs to be saved in the Salesforce Data Extension folder for the tracking to work correctly.
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Chauncey
7 days ago
Yes, C is the configuration that needs to be verified. It ensures the tracking information is properly synced between Marketing Cloud and Sales Cloud.
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Lonny
22 days ago
I agree, C is the right choice. It's important for the tracking details to be sent back to Sales Cloud.
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Bethanie
1 months ago
I think C is the correct option. The sendable data extension should be saved in the Salesforce Data Extension folder.
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Bong
2 months ago
Haha, I'm not sure if saving the report in the Standard Salesforce folder is the issue here. That seems like a pretty random requirement.
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Sylvie
2 months ago
D looks like the right choice to me. The email address column needs to be included in the report used for sending, otherwise the tracking details won't be associated with the right contacts.
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Chantell
3 days ago
So, it's important for the customer to ensure that the Email Address column is included in the report used for sending.
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Lavera
11 days ago
Yes, you're right. Without the email address column in the report, the tracking details won't be linked to the right contacts.
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Carylon
22 days ago
I think D is the correct choice. The email address column is crucial for tracking details to be associated correctly.
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Rosalia
2 months ago
I think B is the correct answer. The required profile attributes need to be properly mapped for the tracking details to be sent back to Sales Cloud.
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Dante
28 days ago
Yes, that's correct. Without the proper mapping, the tracking details won't be sent back to Sales Cloud.
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Lelia
29 days ago
I agree, B is the correct answer. The required profile attributes need to be properly mapped.
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Jacki
2 months ago
I believe the customer should also check if the Sendable data extension is saved in the Salesforce Data Extension folder.
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Skye
2 months ago
I agree with Francoise. If the profile attributes are not mapped correctly, the tracking details may not be sent back to Sales Cloud.
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Francoise
2 months ago
I think the customer should verify if the required profile attributes are properly mapped.
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