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Salesforce Exam Marketing Cloud Administrator Topic 1 Question 88 Discussion

Actual exam question for Salesforce's Marketing Cloud Administrator exam
Question #: 88
Topic #: 1
[All Marketing Cloud Administrator Questions]

When customers use the Marketing Cloud default Profile Center link to unsubscribe it causes users to not receive emails from any other business unit.

What could explain this behavior?

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Suggested Answer: C

by Lorrie at May 01, 2024, 12:09 PM

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Deeanna
5 days ago
Wait, the user is getting unsubscribed from all business units? That's like a one-stop shop for opting out of everything! Where do I sign up for that VIP service?
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Precious
7 days ago
Haha, this question is like a choose-your-own-adventure! I'm going to have to go with B. The user getting deleted from the AN Subscribers list seems like the most logical explanation. Let's hope it's not a typo in the question!
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Daniela
10 days ago
I'm not sure, but D) Business unit unsubscribe setting causes an Enterprise level unsubscribe makes sense to me.
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Sarina
11 days ago
I disagree, I believe it could be C) Data in data extensions corresponding to the customer.
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Twila
12 days ago
I'll go with C. Removing data from the data extensions corresponding to the customer could definitely lead to them not receiving emails from any other business unit. Sounds like a data issue to me.
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Melvin
12 days ago
I think the correct answer is A) The user gets added to a blocklist that causes an Enterprise level unsubscribe.
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Lonna
15 days ago
I'm leaning towards A. The user probably gets added to a blocklist, which would explain why they stop receiving emails from any other business unit. Gotta watch out for those sneaky blocklists!
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Sommer
21 days ago
Hmm, I think the answer is D. The business unit unsubscribe setting seems to be the culprit here, causing an enterprise-level unsubscribe. Sounds like a tricky one!
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Aretha
7 hours ago
I agree, the business unit unsubscribe setting can definitely cause issues.
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Truman
21 days ago
That's a good point, data in data extensions could definitely play a role in this behavior.
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Margo
22 days ago
I disagree, I believe it could be C) Data in data extensions corresponding to the customer.
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Truman
28 days ago
I think the correct answer is A) The user gets added to a blocklist that causes an Enterprise level unsubscribe.
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