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Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201) Exam - Topic 1 Question 44 Discussion

Which is NOT a way to assign a custom role to a user?
D) Add a user to a Custom Role directly from their User Record.
A) Edit an existing Default Role, and it will automatically convert to a Custom Role.
B) Assign new users to a previously created Custom Roles during the import process.
C) Add a batch of existing users to a Custom Role using table actions

Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201) Exam - Topic 1 Question 44 Discussion

Actual exam question for Salesforce's Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201) exam
Question #: 44
Topic #: 1
[All Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201) Questions]

Which is NOT a way to assign a custom role to a user?

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Suggested Answer: D

According to theSalesforce documentation, the option that is not a way to assign a custom role to a user is: D) Add a user to a Custom Role directly from their User Record. A custom role is a feature that allows users to create and assign custom permissions and access levels to other users in Marketing Cloud Account Engagement. A custom role can be created and managed by the administrator in the Admin tab in Marketing Cloud Account Engagement, and it can be assigned to new or existing users. A custom role can be assigned to a user by using different methods, such as:

Edit an existing Default Role, and it will automatically convert to a Custom Role: A default role is a predefined role that comes with Marketing Cloud Account Engagement, and that has a fixed set of permissions and access levels. A default role can be edited by the administrator in the Admin tab in Marketing Cloud Account Engagement, and it will automatically convert to a custom role when the changes are saved. The administrator can then assign the custom role to a user or a group of users.

Assign new users to a previously created Custom Roles during the import process: A new user is a user that is not yet added to Marketing Cloud Account Engagement, and that needs to be created and assigned a role. A new user can be imported by the administrator in the Admin tab in Marketing Cloud Account Engagement, and they can be assigned to a previously created custom role during the import process. The administrator can use a CSV file to import multiple new users at once, and to assign them to different custom roles.

Add a batch of existing users to a Custom Role using table actions: An existing user is a user that is already added to Marketing Cloud Account Engagement, and that has a role assigned to them. An existing user can be added to a custom role by the administrator in the Admin tab in Marketing Cloud Account Engagement, and they can use the table actions to add a batch of existing users to a custom role at once. The administrator can select multiple existing users from the User List, and then click on the Change Role option in the table actions. The administrator can then choose the custom role that they want to assign to the selected users.

The option that is not a way to assign a custom role to a user is: Add a user to a Custom Role directly from their User Record. A user record is a feature that shows the detailed information and settings of a user in Marketing Cloud Account Engagement. A user record can be accessed from the Admin tab in Marketing Cloud Account Engagement, and it can show different sections of information for the user, such as details, permissions, or activity. The user record can also show the role that is assigned to the user, but it cannot be used to add a user to a custom role directly. The user record can only be used to edit the user's information, such as name, email, password, or timezone, but not the user's role. To add a user to a custom role, the administrator needs to use one of the methods mentioned above, such as editing an existing default role, assigning new users during the import process, or adding a batch of existing users using table actions. Reference:Salesforce documentation


by Lura at Jul 15, 2025, 02:11 AM

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Lemuel
7 months ago
B, C, and D are all valid methods, though.
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Earlean
7 months ago
Wait, really? Editing defaults turns them into custom ones?
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Hyman
8 months ago
I disagree, A seems like it could work!
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Golda
8 months ago
I thought you could edit default roles!
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Ailene
8 months ago
A is definitely NOT a way to assign a custom role.
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Isaiah
8 months ago
I have a vague memory that batch actions might not apply to custom roles, but I can't recall the details.
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Elza
9 months ago
I practiced a similar question, and I think adding users directly from their User Record is definitely a way to assign roles.
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German
9 months ago
I'm not entirely sure, but I feel like assigning users during the import process is a valid method.
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Jarod
9 months ago
I think I remember that you can't just edit a default role to make it a custom one. That seems like a trick question.
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Coleen
9 months ago
I've got this! The key here is that we can't edit an existing default role and have it automatically convert to a custom role. That's not a valid way to assign a custom role. The other options seem straightforward enough.
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Cherilyn
9 months ago
Okay, let's see. I remember we can add users to custom roles directly from their user record, and we can also assign new users to custom roles during the import process. But I'm not sure about that first option - I'll have to double-check that.
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Arlette
9 months ago
Hmm, I'm a little unsure about this one. I know we can create custom roles, but I'm not entirely sure about all the different ways to assign them. I'll have to think this through carefully.
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Tawny
10 months ago
This looks like a straightforward question about assigning custom roles to users. I think I've got a good handle on this topic, so I'll give it a shot.
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Elmira
11 months ago
Haha, A is such a trap answer. Who would think that editing a default role makes it custom? That's just silly.
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Gianna
10 months ago
Yeah, it's definitely not as straightforward as it seems.
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Elke
10 months ago
I know right, A is definitely a tricky answer.
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Delila
11 months ago
I'm going with C. Adding existing users to a custom role in bulk using table actions sounds like the best way to me.
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Lettie
10 months ago
I think D is also a valid way to assign a custom role to a user.
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Kenny
11 months ago
I agree with Naomi, A) Edit an existing Default Role, and it will automatically convert to a Custom Role makes sense to me.
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Onita
12 months ago
I think C) Add a batch of existing users to a Custom Role using table actions is the correct answer.
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Magda
12 months ago
B and D seem like the obvious choices here. I'm pretty sure assigning users to a custom role during import or directly from their record are both valid ways to do it.
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Alexis
11 months ago
So the correct answer must be A, since C is also a valid way to add users to a custom role.
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Micaela
11 months ago
I agree, D is also a valid way to assign a custom role to a user.
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Cathern
11 months ago
I think B is incorrect, you can definitely assign custom roles during import.
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Telma
12 months ago
I disagree, I believe the answer is B) Assign new users to a previously created Custom Roles during the import process.
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Naomi
1 year ago
I think the answer is A) Edit an existing Default Role, and it will automatically convert to a Custom Role.
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Claribel
1 year ago
Option A? Really? That can't be right. Editing a default role doesn't make it custom, that's just common sense.
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Emerson
11 months ago
B) Assign new users to a previously created Custom Roles during the import process.
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Soledad
11 months ago
A) Edit an existing Default Role, and it will automatically convert to a Custom Role.
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