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Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201) Exam Questions

Exam Name: Salesforce Certified Marketing Cloud Account Engagement Specialist
Exam Code: Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201)
Related Certification(s): Salesforce Marketer Certification
Certification Provider: Salesforce
Actual Exam Duration: 90 Minutes
Number of Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201) practice questions in our database: 304 (updated: Aug. 21, 2025)
Expected Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201) Exam Topics, as suggested by Salesforce :
  • Topic 1: Visitors and Prospects: This section of the exam measures the skills of a Marketing Associate and covers the foundational relationship between anonymous visitors and identified prospects in Account Engagement. It includes understanding how visitors convert into prospects and how to apply the right actions using Prospect Audits. Candidates should be able to interpret prospect data and take appropriate steps based on their activity and engagement level.
  • Topic 2: Administration:This section of the exam measures the skills of a Salesforce Administrator and focuses on essential administrative tasks within Account Engagement. It includes creating, editing, and mapping fields, and understanding how data flows between Account Engagement and Salesforce. Additionally, it covers the functions of the Account Engagement Recycle Bin and its role in managing deleted records efficiently.
  • Topic 3: Account Engagement Forms, Form Handlers and Landing Pages:This section of the exam measures skills of a Marketing Coordinator and explores the tools used for capturing and managing leads through forms and landing pages. It covers the use cases, capabilities, and reporting metrics of Account Engagement forms and form handlers. It also includes interpreting performance metrics of landing pages, ensuring candidates understand how to assess and optimize their effectiveness in campaigns.
  • Topic 4: Lead Management:This section of the exam measures skills of a Lead Generation Specialist and evaluates knowledge of automation and segmentation tools used in managing leads. Topics include automation rules, dynamic and static lists, completion actions, segmentation rules, and page actions. It also involves understanding scoring and grading models and how they contribute to lead qualification. Custom redirects and their use in tracking engagement are also part of this domain.
  • Topic 5: Email Marketing:This section of the exam measures skills of an Email Marketing Specialist and tests the candidate’s ability to differentiate between standard emails and templates. It covers scenarios involving the capabilities and use cases of email within Account Engagement and explains how to analyze email reporting metrics to assess performance and engagement levels.
  • Topic 6: Engagement Studio:This section of the exam measures skills of a Marketing Automation Specialist and covers how to build and manage automated marketing programs. Candidates need to distinguish between the various components that make up an engagement program and understand the process for updating a program, including how to modify its assets effectively.
Disscuss Salesforce Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201) Topics, Questions or Ask Anything Related

Tamesha

1 months ago
Just conquered the Salesforce Tammyeting Cloud Account Engagement Specialist exam. Huge thanks to Pass4Success!
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Junita

2 months ago
Success! Passed the Salesforce exam. Pass4Success's practice questions were invaluable.
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Lai

4 months ago
Grateful for Pass4Success. Their materials helped me pass the Salesforce exam in record time!
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Leonor

5 months ago
Pass4Success's questions were spot on! Just became a certified Salesforce Tammyeting Cloud Account Engagement Specialist.
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Tammy

6 months ago
What a relief to pass! Pass4Success made my exam prep so much easier and faster.
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Fabiola

7 months ago
Feeling accomplished! Passed the Salesforce exam thanks to Pass4Success's efficient study resources.
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Candida

7 months ago
I am proud to say that I passed the Salesforce Certified Marketing Cloud Account Engagement Specialist exam. Pass4Success practice questions were a great resource. One challenging question was about configuring Account Engagement forms and form handlers. It asked how to set up a form handler to capture custom fields. I had to guess, but it worked out.
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Salina

8 months ago
Pass4Success nailed it with their practice materials. Just aced the Salesforce exam!
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Lisha

8 months ago
Happy to share that I passed the Salesforce Marketing Cloud Account Engagement Specialist exam. The practice questions from Pass4Success were invaluable. There was a tricky question on email marketing that asked about the best practices for A/B testing email campaigns. I wasn't sure of the answer, but I still passed.
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Kasandra

9 months ago
I passed the Salesforce Certified Marketing Cloud Account Engagement Specialist exam, and Pass4Success practice questions were a big help. One question that threw me off was about lead management. It asked how to set up lead scoring rules based on specific engagement activities. I had to think on my feet.
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Salena

9 months ago
Couldn't have passed without Pass4Success. Their exam questions were so relevant!
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Annabelle

9 months ago
Excited to announce that I passed the Salesforce Marketing Cloud Account Engagement Specialist exam! The practice questions from Pass4Success were spot on. There was a tough question on Engagement Studio that asked about setting up a complex engagement program with multiple paths. I wasn't entirely confident, but I still passed.
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Beatriz

10 months ago
I successfully passed the Salesforce Certified Marketing Cloud Account Engagement Specialist exam, and Pass4Success practice questions played a crucial role. One question that puzzled me was about tracking visitors and prospects. It asked how to differentiate between a visitor and a prospect in the system. I had to make an educated guess.
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Tresa

10 months ago
Proud new Salesforce Certified Marketing Cloud Account Engagement Specialist here! Pass4Success was a lifesaver for last-minute prep.
upvoted 0 times
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Luisa

10 months ago
Passing the Salesforce Marketing Cloud Account Engagement Specialist exam was a great achievement for me. The practice questions from Pass4Success were incredibly helpful. There was a question on administration that asked about setting up user roles and permissions in Account Engagement. I wasn't 100% sure, but I still managed to pass.
upvoted 0 times
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Adelle

11 months ago
I am thrilled to share that I passed the Salesforce Certified Marketing Cloud Account Engagement Specialist exam. Thanks to Pass4Success, I was well-prepared. One challenging question was about configuring Account Engagement forms to capture specific lead information. It asked which fields are essential for lead qualification, and I had to think hard about it.
upvoted 0 times
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Kirk

11 months ago
Phew! That exam was tough, but I made it through. Pass4Success really helped me prepare quickly.
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Elmer

11 months ago
Thanks! I'll definitely check out Pass4Success for some last-minute practice. Appreciate all your help!
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Maynard

11 months ago
Just cleared the Salesforce Marketing Cloud Account Engagement Specialist exam! Pass4Success practice questions were a lifesaver. There was a tricky question on email marketing that asked about the optimal frequency for sending engagement emails to avoid spam filters. I had to guess, but it worked out in the end.
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Gary

12 months ago
Happy to help! Just remember to stay calm during the exam and trust your knowledge. You'll do great!
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Cyndy

12 months ago
I recently passed the Salesforce Certified Marketing Cloud Account Engagement Specialist exam, and I couldn't have done it without the practice questions from Pass4Success. One question that stumped me was about the best practices for managing leads in Account Engagement. It asked how to prioritize leads based on their engagement history and score. I wasn't entirely sure, but I still managed to pass!
upvoted 0 times
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Nell

12 months ago
Just passed the Salesforce Marketing Cloud Account Engagement Specialist exam! Thanks Pass4Success for the spot-on practice questions.
upvoted 0 times
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Val

1 years ago
Passing the Salesforce Certified Marketing Cloud Account Engagement Specialist exam was a great achievement for me, and I couldn't have done it without the help of Pass4Success practice questions. The topic of Visitors and Prospects was crucial in my exam preparation, especially understanding the relationship between visitors and prospects and how Prospect Audits can guide the appropriate plan of action. One question that I recall from the exam was about the usage of Prospect Audits in determining the next steps for engaging with prospects.
upvoted 0 times
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Adelina

1 years ago
My exam experience for the Salesforce Certified Marketing Cloud Account Engagement Specialist exam was successful, thanks to the practice questions provided by Pass4Success. I found the topic of Administration particularly helpful in understanding how to create, edit, and map fields, as well as the capabilities of the Account Engagement Recycle Bin. One question that I remember from the exam was about the relationship between Account Engagement and Salesforce, which required a deep understanding of the topic.
upvoted 0 times
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Phil

1 years ago
Success! Salesforce Marketing Cloud Account Engagement Specialist certified. Pass4Success, your relevant questions made all the difference. Quick and effective prep!
upvoted 0 times
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Steffanie

1 years ago
Passed my Salesforce Marketing Cloud exam today! Pass4Success's questions were right on target. Thanks for the time-saving prep!
upvoted 0 times
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Filiberto

1 years ago
Reporting and ROI analysis were crucial exam topics. You might encounter questions about creating custom reports and interpreting marketing campaign performance metrics. Focus on understanding how to measure the effectiveness of different marketing channels and calculate ROI. Pass4Success materials were instrumental in my exam success.
upvoted 0 times
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Adell

1 years ago
I passed the Salesforce Certified Marketing Cloud Account Engagement Specialist exam with the help of Pass4Success practice questions. The exam was challenging but I felt well-prepared thanks to the practice questions. One question that stood out to me was related to the relationship between visitors and prospects, and how Prospect Audits can be used to determine the appropriate plan of action.
upvoted 0 times
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Horace

1 years ago
Salesforce certified! Pass4Success's exam questions were incredibly helpful. Couldn't have done it without their efficient prep materials.
upvoted 0 times
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Sabra

1 years ago
Just passed the Salesforce Marketing Cloud Account Engagement Specialist exam! Thanks Pass4Success for the spot-on practice questions. Saved me weeks of prep time!
upvoted 0 times
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Shalon

1 years ago
Phew! Aced the Salesforce exam. Pass4Success's materials were a lifesaver. Covered all the right topics in record time.
upvoted 0 times
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Free Salesforce Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201) Exam Actual Questions

Note: Premium Questions for Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201) were last updated On Aug. 21, 2025 (see below)

Question #2

What type of fields are not supported by the Marketing Cloud Account Engagement sync?

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Correct Answer: B, D, E

According to theSalesforce documentation, the types of fields that are not supported by the Marketing Cloud Account Engagement sync are: B) Formula fields, D) Geolocation fields, and E) Text Area (rich) fields. A Marketing Cloud Account Engagement sync is a feature that allows users to connect and exchange data between Marketing Cloud Account Engagement and Salesforce fields, such as name, email, score, or grade. A Marketing Cloud Account Engagement sync can be configured by the administrator in the connector settings, and it can be customized for different objects, fields, or actions. A Marketing Cloud Account Engagement sync can support different types of fields, such as text, number, date, checkbox, picklist, or lookup fields. However, a Marketing Cloud Account Engagement sync cannot support some types of fields, such as formula, geolocation, or text area (rich) fields. A formula field is a field that calculates a value based on a formula or an expression. A geolocation field is a field that stores the latitude and longitude coordinates of a location. A text area (rich) field is a field that allows users to enter formatted text, images, or links. These types of fields are not supported by the Marketing Cloud Account Engagement sync, as they are either incompatible, complex, or large for the data exchange. A record type field is a type of field that is supported by the Marketing Cloud Account Engagement sync, as it is a field that defines different business processes, page layouts, or picklist values for different users. A number field is also a type of field that is supported by the Marketing Cloud Account Engagement sync, as it is a field that stores numerical values. Reference:Salesforce documentation


Question #3

Which is NOT a way to assign a custom role to a user?

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Correct Answer: D

According to theSalesforce documentation, the option that is not a way to assign a custom role to a user is: D) Add a user to a Custom Role directly from their User Record. A custom role is a feature that allows users to create and assign custom permissions and access levels to other users in Marketing Cloud Account Engagement. A custom role can be created and managed by the administrator in the Admin tab in Marketing Cloud Account Engagement, and it can be assigned to new or existing users. A custom role can be assigned to a user by using different methods, such as:

Edit an existing Default Role, and it will automatically convert to a Custom Role: A default role is a predefined role that comes with Marketing Cloud Account Engagement, and that has a fixed set of permissions and access levels. A default role can be edited by the administrator in the Admin tab in Marketing Cloud Account Engagement, and it will automatically convert to a custom role when the changes are saved. The administrator can then assign the custom role to a user or a group of users.

Assign new users to a previously created Custom Roles during the import process: A new user is a user that is not yet added to Marketing Cloud Account Engagement, and that needs to be created and assigned a role. A new user can be imported by the administrator in the Admin tab in Marketing Cloud Account Engagement, and they can be assigned to a previously created custom role during the import process. The administrator can use a CSV file to import multiple new users at once, and to assign them to different custom roles.

Add a batch of existing users to a Custom Role using table actions: An existing user is a user that is already added to Marketing Cloud Account Engagement, and that has a role assigned to them. An existing user can be added to a custom role by the administrator in the Admin tab in Marketing Cloud Account Engagement, and they can use the table actions to add a batch of existing users to a custom role at once. The administrator can select multiple existing users from the User List, and then click on the Change Role option in the table actions. The administrator can then choose the custom role that they want to assign to the selected users.

The option that is not a way to assign a custom role to a user is: Add a user to a Custom Role directly from their User Record. A user record is a feature that shows the detailed information and settings of a user in Marketing Cloud Account Engagement. A user record can be accessed from the Admin tab in Marketing Cloud Account Engagement, and it can show different sections of information for the user, such as details, permissions, or activity. The user record can also show the role that is assigned to the user, but it cannot be used to add a user to a custom role directly. The user record can only be used to edit the user's information, such as name, email, password, or timezone, but not the user's role. To add a user to a custom role, the administrator needs to use one of the methods mentioned above, such as editing an existing default role, assigning new users during the import process, or adding a batch of existing users using table actions. Reference:Salesforce documentation


Question #5

You can see the score, grade, assigned user and recent interaction within the Insight section of the Prospect Record.

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