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Salesforce Certified Marketing Cloud Account Engagement Consultant (MCAE-Con-201) Exam - Topic 8 Question 50 Discussion

Posted by Sharen on Nov 25, 2025 at 05:58 AM

If someone opt-out's do we need to delete this Prospect record?

Suggested Answer: B

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29 comments · newest first
AL
Alease 7 months ago
But deleting seems safer legally.
ER
Erin 7 months ago
I feel like tracking is important.
TW
Twana 7 months ago
A) Yes, it's the law.
DO
Doug 7 months ago
No way, we can still track.
SH
Sheron 8 months ago
I think we should delete it.
JU
Julio 8 months ago
Just because they opt-out doesn't mean we can't analyze their past activity.
KA
Kate 8 months ago
Definitely need to delete it if they opt-out.
SH
Shantay 9 months ago
Wait, can we really keep their record? That seems sketchy.
BE
Benton 9 months ago
I disagree, B is correct. We can still track them!
KA
Katie 9 months ago
B is the way to go. Tracking activity is important, even if we can't email them.
EV
Evangelina 9 months ago
Deleting the record? What is this, the witness protection program?
YO
Yoko 9 months ago
B is correct. We can't email them, but we can still track their activity.
RI
Ricki 9 months ago
I thought we had to delete it completely, but now I'm questioning if we can just stop emailing them instead.
JE
Jesus 10 months ago
I feel like the law is pretty strict about deleting records once someone opts out, but I can't recall the specifics.
DO
Dorsey 10 months ago
I remember a practice question that said we can't email them, but we can still have their info. So, I lean towards B.
BI
Billy 10 months ago
I think we might need to keep the record for tracking, but I'm not entirely sure if that's legal.
ED
Edmond 10 months ago
Easy peasy! Option B is the way to go. We can't email them, but we still need to track their activity for reporting purposes. No need to delete the record.
EL
Elbert 10 months ago
Okay, I've got a strategy for this. I'll start by looking at the options and thinking through the legal implications. Then I'll refer back to our company's data retention guidelines to see what the protocol is for opted-out prospects.
HY
Hyman 10 months ago
Yes, we need to delete the record. It's the law.
KA
Karl 11 months ago
A) Yes, it is restricted by law
BR
Brittney 11 months ago
B) False, just no emails.
LA
Lashon 11 months ago
I'm pretty sure the law says we have to delete the record. Better safe than sorry!
SH
Shawn 11 months ago
Hmm, I'm a bit unsure about this one. I know we can't email them, but I'm not sure if we have to delete the record entirely. I'll need to double-check the policy.
KA
Kattie 12 months ago
I think this is a tricky one. I'll need to review the privacy laws carefully to make sure I understand the restrictions.
BE
Bernardo 6 months ago
↳ replying to Kattie
Tracking activity sounds safer than deleting.
DO
Domingo 6 months ago
↳ replying to Kattie
We should consult the legal team.
MA
Marsha 7 months ago
↳ replying to Kattie
But what if the laws change?
CA
Callie 7 months ago
↳ replying to Kattie
I think option B makes sense.
DE
Delisa 11 months ago
↳ replying to Kattie
I agree, it’s definitely tricky.
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