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Salesforce Certified Marketing Cloud Account Engagement Consultant (MCAE-Con-201) Exam - Topic 8 Question 50 Discussion

Actual exam question for Salesforce's Salesforce Certified Marketing Cloud Account Engagement Consultant (MCAE-Con-201) exam
Question #: 50
Topic #: 8
[All Salesforce Certified Marketing Cloud Account Engagement Consultant (MCAE-Con-201) Questions]

If someone opt-out's do we need to delete this Prospect record?

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Suggested Answer: B

by Sharen at Nov 25, 2025, 05:58 AM

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Kate
3 days ago
Definitely need to delete it if they opt-out.
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Shantay
8 days ago
Wait, can we really keep their record? That seems sketchy.
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Benton
13 days ago
I disagree, B is correct. We can still track them!
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Katie
18 days ago
B is the way to go. Tracking activity is important, even if we can't email them.
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Evangelina
24 days ago
Deleting the record? What is this, the witness protection program?
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Yoko
29 days ago
B is correct. We can't email them, but we can still track their activity.
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Ricki
1 month ago
I thought we had to delete it completely, but now I'm questioning if we can just stop emailing them instead.
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Jesus
1 month ago
I feel like the law is pretty strict about deleting records once someone opts out, but I can't recall the specifics.
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Dorsey
1 month ago
I remember a practice question that said we can't email them, but we can still have their info. So, I lean towards B.
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Billy
2 months ago
I think we might need to keep the record for tracking, but I'm not entirely sure if that's legal.
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Edmond
2 months ago
Easy peasy! Option B is the way to go. We can't email them, but we still need to track their activity for reporting purposes. No need to delete the record.
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Elbert
2 months ago
Okay, I've got a strategy for this. I'll start by looking at the options and thinking through the legal implications. Then I'll refer back to our company's data retention guidelines to see what the protocol is for opted-out prospects.
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Hyman
2 months ago
Yes, we need to delete the record. It's the law.
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Karl
2 months ago
A) Yes, it is restricted by law
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Brittney
3 months ago
B) False, just no emails.
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Lashon
3 months ago
I'm pretty sure the law says we have to delete the record. Better safe than sorry!
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Shawn
3 months ago
Hmm, I'm a bit unsure about this one. I know we can't email them, but I'm not sure if we have to delete the record entirely. I'll need to double-check the policy.
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Kattie
3 months ago
I think this is a tricky one. I'll need to review the privacy laws carefully to make sure I understand the restrictions.
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Delisa
3 months ago
I agree, it’s definitely tricky.
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