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Salesforce Certified Marketing Cloud Account Engagement Consultant (MCAE-Con-201) Exam - Topic 8 Question 50 Discussion

Actual exam question for Salesforce's Salesforce Certified Marketing Cloud Account Engagement Consultant (MCAE-Con-201) exam

Question #: 50
Topic #: 8

[All Salesforce Certified Marketing Cloud Account Engagement Consultant (MCAE-Con-201) Questions]

If someone opt-out's do we need to delete this Prospect record?

AYes, it is restricted by law

BFalse. It is restricted by law not to email them, but we still can track the activity

Show Suggested Answer

Suggested Answer: B

by Sharen at Nov 25, 2025, 05:58 AM

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Alease

2 months ago

But deleting seems safer legally.

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Erin

2 months ago

I feel like tracking is important.

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Twana

2 months ago

A) Yes, it's the law.

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Doug

2 months ago

No way, we can still track.

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Sheron

3 months ago

I think we should delete it.

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Julio

3 months ago

Just because they opt-out doesn't mean we can't analyze their past activity.

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Kate

3 months ago

Definitely need to delete it if they opt-out.

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Shantay

4 months ago

Wait, can we really keep their record? That seems sketchy.

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Benton

4 months ago

I disagree, B is correct. We can still track them!

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Katie

4 months ago

B is the way to go. Tracking activity is important, even if we can't email them.

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Evangelina

4 months ago

Deleting the record? What is this, the witness protection program?

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Yoko

4 months ago

B is correct. We can't email them, but we can still track their activity.

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Ricki

4 months ago

I thought we had to delete it completely, but now I'm questioning if we can just stop emailing them instead.

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Jesus

5 months ago

I feel like the law is pretty strict about deleting records once someone opts out, but I can't recall the specifics.

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Dorsey

5 months ago

I remember a practice question that said we can't email them, but we can still have their info. So, I lean towards B.

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Billy

5 months ago

I think we might need to keep the record for tracking, but I'm not entirely sure if that's legal.

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Edmond

5 months ago

Easy peasy! Option B is the way to go. We can't email them, but we still need to track their activity for reporting purposes. No need to delete the record.

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Elbert

5 months ago

Okay, I've got a strategy for this. I'll start by looking at the options and thinking through the legal implications. Then I'll refer back to our company's data retention guidelines to see what the protocol is for opted-out prospects.

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Hyman

5 months ago

Yes, we need to delete the record. It's the law.

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Karl

6 months ago

A) Yes, it is restricted by law

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Brittney

6 months ago

B) False, just no emails.

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Lashon

6 months ago

I'm pretty sure the law says we have to delete the record. Better safe than sorry!

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Shawn

6 months ago

Hmm, I'm a bit unsure about this one. I know we can't email them, but I'm not sure if we have to delete the record entirely. I'll need to double-check the policy.

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Kattie

7 months ago

I think this is a tricky one. I'll need to review the privacy laws carefully to make sure I understand the restrictions.

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Bernardo

1 month ago

Tracking activity sounds safer than deleting.

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Domingo

1 month ago

We should consult the legal team.

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Marsha

2 months ago

But what if the laws change?

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Callie

2 months ago

I think option B makes sense.

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Delisa

6 months ago

I agree, it’s definitely tricky.

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