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Salesforce FSL-201 Exam - Topic 7 Question 78 Discussion

Universal Containers's Dispatchers want to visualize the planned travel route for a Technician during their shift.Which feature should the Consultant recommend to meet the requirement?
C) Street-level Routing
A) Service Appointment Reports
B) Service Resource Dashboard
D) Aerial Routing

Salesforce FSL-201 Exam - Topic 7 Question 78 Discussion

Actual exam question for Salesforce's FSL-201 exam
Question #: 78
Topic #: 7
[All FSL-201 Questions]

Universal Containers's Dispatchers want to visualize the planned travel route for a Technician during their shift.

Which feature should the Consultant recommend to meet the requirement?

Show Suggested Answer Hide Answer
Suggested Answer: C

This option allows visualizing the planned travel route for a technician on a map, based on the street-level directions and traffic conditions. Reference: https://help.salesforce.com/s/articleView?id=sf.fs_street_level_routing.htm&type=5


by Dierdre at Jul 14, 2025, 02:50 PM

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Natalie
9 months ago
Service Resource Dashboard is cool, but not for routing.
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Alfreda
9 months ago
Wait, are we sure Aerial Routing isn't better for planning?
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Andree
9 months ago
Street-level Routing is definitely the way to go!
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Loreta
9 months ago
Totally agree, it shows the actual route!
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Nieves
10 months ago
I think Street-level Routing is the best option here.
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Catherin
10 months ago
Aerial Routing sounds more like a high-level overview, so I doubt it's the right choice. I think it's between C and B.
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Allene
10 months ago
I feel like I saw a practice question about routing options, and Street-level Routing seemed to be the best fit for visualizing routes.
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Bernadine
10 months ago
I'm not entirely sure, but I remember something about dashboards being useful for visualizing data. Maybe B, Service Resource Dashboard?
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Daron
10 months ago
I think the answer might be C, Street-level Routing, because it sounds like it would provide a detailed view of the travel route.
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Annalee
11 months ago
I'm a little confused by the options. Aerial Routing? I'm not sure how that would help visualize a technician's travel route on the ground. I'll have to re-read the question and the choices more closely.
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Stefan
11 months ago
Street-level Routing seems like the obvious choice here. It should allow the dispatchers to see the actual route the technician will take during their shift, which is exactly what they need.
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Isadora
11 months ago
Hmm, I'm a bit unsure about this one. Is the Service Appointment Reports feature able to show the planned travel route, or is that more for individual appointments? I'll have to think this through carefully.
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Cherry
11 months ago
This seems like a straightforward question about visualizing a technician's travel route. I think the Service Resource Dashboard would be the best option to meet this requirement.
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Angella
1 year ago
I think A) Service Appointment Reports could also be a good choice, it provides detailed information about the appointments.
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Adelaide
1 year ago
I would go with B) Service Resource Dashboard, it seems like the most practical option.
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Louvenia
1 year ago
I disagree, I believe the answer is D) Aerial Routing.
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Tamar
1 year ago
I think the answer is C) Street-level Routing.
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Franchesca
1 year ago
Aerial Routing? Really? What is this, the Jetsons? I'm going with C) Street-level Routing, keep it real, people.
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Rima
1 year ago
C) Street-level Routing, no doubt. Can't have our techs getting lost in the maze of roads, can we?
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Alaine
1 year ago
C) Street-level Routing is definitely the best option to ensure the technician stays on track.
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Val
1 year ago
A) Service Appointment Reports could also be helpful to track the technician's planned route.
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Leandro
1 year ago
B) Service Resource Dashboard sounds like the way to go. Gotta keep an eye on those resources, am I right?
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Noble
1 year ago
D) Aerial Routing, all the way! Who needs street-level when you can just fly over everything?
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Lizette
1 year ago
Definitely going with C) Street-level Routing. Gotta see those turns and traffic lights, you know?
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Felicitas
1 year ago
Yeah, it's important to have that level of detail for the Technician's route.
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Starr
1 year ago
I agree, C) Street-level Routing would be perfect for that.
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