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Universal Containers wants to offer customers a Maintenance Plan that provides 12 monthly checkups.
The customer will call to schedule each visit.
How should a Consultant configure the Maintenance Plan to meet this requirement?
Suggested Answer: B
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Products required and skill requirements are two fields that should be included when creating a work order to increase first-time fix rates. Products required are used to specify the products that are needed for the work order, and skill requirements are used to specify the level of expertise that is needed for the work order. By including these fields, the system can ensure that the technician has the right parts and skills to complete the work order.
42 comments · newest first
ME
Meghann
11 months ago
Wait, can you really uncheck auto-generate and still manage 12 visits?
GE
Germaine
11 months ago
Definitely going with B, it matches the requirement perfectly.
ST
Stevie
12 months ago
Not sure about A, why would you want just one work order?
CL
Clorinda
12 months ago
I think C is better, auto-generate makes it easier!
ZA
Zack
1 year ago
Option B seems right, 12 checkups over a year.
JE
Jennifer
1 year ago
I’m leaning towards option B since it has the right frequency and timeframe, but I’m uncertain about unchecking auto-generate.
GL
Glennis
1 year ago
I practiced a similar question where the generation timeframe was key. I feel like it should be set to 12 for this one, but I can’t recall the details.
LI
Lizette
1 year ago
I think option C sounds familiar because it mentions both the 12 checkups and auto-generating work orders, but I’m not completely confident.
MI
Mi
1 year ago
I remember something about setting the frequency to 1 month, but I'm not sure if we should auto-generate the work orders or not.
CO
Corazon
1 year ago
This one seems straightforward to me. The customer wants 12 monthly checkups, so I'd go with option C - set the Frequency to 1 Month, Generation Timeframe to 12, and check Auto-generate work orders. That should give them the 12 visits they need.
GA
Gabriele
1 year ago
I'm a bit confused by the wording of this question. What's the difference between setting the Generation Timeframe to 1 versus 12? I want to make sure I understand the implications before I select an answer.
CO
Corinne
1 year ago
Okay, I think I've got it. The key is that the customer wants 12 monthly checkups, so we need to set the Generation Timeframe to 12 to cover the full year. And checking Auto-generate work orders will make sure those 12 visits get scheduled automatically. Option C looks like the way to go.
ST
Stacey
1 year ago
Hmm, I'm a little unsure about this one. I'm trying to figure out the difference between the Generation Timeframe options. Do I need to set it to 1 or 12? I want to make sure I get this right.
LE
Lenna
1 year ago
This seems pretty straightforward. I'd go with option C - set the Frequency to 1 Month, Generation Timeframe to 12, and check Auto-generate work orders. That should create the 12 monthly checkups the customer needs.
PH
Phillip
1 year ago
Hmm, I'm a bit unsure about this one. I'll need to review the features of each service to determine which one is unique to Microsoft 365.
MA
Maybelle
1 year ago
Hmm, I'm not totally sure about this one. I know the master production schedule and material requirements plan are important, but I'm not confident which specific function is responsible for executing them. I'll have to think this through carefully.
GE
Georgiana
1 year ago
Based on my understanding of TOGAF, the Architecture Content Framework is the reference that provides guidance on the different architecture artifacts and deliverables needed to set up an effective architecture function. That seems like the best answer here.
AN
Andra
1 year ago
I'm a bit confused on this one. I know the LTM can do email notifications, but I'm not sure if that's the right approach for AVR specifically. I might need to review the AVR configuration options a bit more before answering.
FE
Felice
1 year ago
I feel confident about the 11 step process, but I'll carefully review each option to make sure I don't make a silly mistake.
KE
Keith
1 year ago
Wait, so we're offering a 'Maintenance Plan' but the customer has to call for each visit? Sounds like a lot of work for the customer. Maybe we should just call it the 'Call-and-Schedule-Your-Own-Maintenance Plan' instead.
TE
Terry
1 year ago
Option D is the way to go! Uncheck the auto-generate work orders, and let the customer call in for each visit. That way, you can keep things flexible and responsive to the customer's needs. Easy peasy!
LU
Luisa
1 year ago
I agree. It's important to be flexible and responsive to the customer's needs.
VI
Virgina
1 year ago
Exactly! It's all about providing a personalized experience for the customer.
LA
Latrice
1 year ago
That sounds like a good idea. It gives the customer more control over when they schedule their checkups.
IS
Isabelle
1 year ago
Option D is the way to go! Uncheck the auto-generate work orders, and let the customer call in for each visit.
EM
Emile
1 year ago
Hmm, I'm leaning towards Option B. That way, the Maintenance Plan is set up for the 12 monthly checkups, but the customer can still call to schedule each one. Seems like the best of both worlds.
JA
Jacqueline
1 year ago
Yeah, Option B makes sense. It ensures the regular maintenance while also accommodating the customer's preferences.
WE
Wenona
1 year ago
I agree, Option B seems like the best choice. It strikes a good balance between the scheduled visits and customer flexibility.
FA
Fatima
1 year ago
I think Option B is the way to go. It allows for the 12 monthly checkups while still giving the customer control over scheduling.
DY
Dyan
2 years ago
I don't know, man. If the customer is supposed to call to schedule each visit, why would you want to auto-generate the work orders? Seems like that would just create more confusion.
VE
Veronica
1 year ago
I think option B makes more sense. If the customer is supposed to call to schedule, we shouldn't auto-generate the work orders.
RU
Ruthann
1 year ago
C) Set Frequency to 1 Month; Generation Timeframe of 12; check Auto-generate work orders.
GA
Garry
1 year ago
B) Set Frequency to 1 Month; Generation Timeframe of 12; uncheck Auto-generate work orders.
TU
Tula
1 year ago
A) Set Frequency to 1 Month; Generation Timeframe of 1; check Auto-generate work orders.
DU
Dulce
2 years ago
Option C seems like the way to go. It sets the Frequency to 1 Month and the Generation Timeframe to 12, which should generate the 12 monthly checkups. And auto-generating the work orders is a nice touch.
JE
Jenise
1 year ago
User 4: And auto-generating the work orders is a nice touch.
CH
Charlette
1 year ago
User 3: That should generate the 12 monthly checkups.
PE
Peggie
1 year ago
User 2: It sets the Frequency to 1 Month and the Generation Timeframe to 12.
SH
Shawna
1 year ago
User 1: Option C seems like the way to go.
ME
Melissa
2 years ago
But with option A, the work orders will be generated automatically each month, which is what the question is asking for.
IS
Isreal
2 years ago
I disagree, I believe the correct answer is C.
ME
Melissa
2 years ago
I think the answer is A.