Salesforce FSL-201 Exam - Topic 5 Question 53 Discussion

Actual exam question for Salesforce's FSL-201 exam

Question #: 53
Topic #: 5

[All FSL-201 Questions]

Universal Containers wants to offer customers a Maintenance Plan that provides 12 monthly checkups.

The customer will call to schedule each visit.

How should a Consultant configure the Maintenance Plan to meet this requirement?

ASet Frequency to 1 Month; Generation Timeframe of 1; check Auto-generate work orders.

BSet Frequency to 1 Month; Generation Timeframe of 12; uncheck Auto-generate work orders.

CSet Frequency to 1 Month; Generation Timeframe of 12; check Auto-generate work orders.

DSet Frequency to 1 Month; Generation Timeframe of 1; uncheck Auto-generate work orders.

Show Suggested Answer

Suggested Answer: B

Products required and skill requirements are two fields that should be included when creating a work order to increase first-time fix rates. Products required are used to specify the products that are needed for the work order, and skill requirements are used to specify the level of expertise that is needed for the work order. By including these fields, the system can ensure that the technician has the right parts and skills to complete the work order.

by Lino at Jun 01, 2024, 09:58 AM

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Meghann

5 months ago

Wait, can you really uncheck auto-generate and still manage 12 visits?

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Germaine

5 months ago

Definitely going with B, it matches the requirement perfectly.

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Stevie

5 months ago

Not sure about A, why would you want just one work order?

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Clorinda

5 months ago

I think C is better, auto-generate makes it easier!

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Zack

6 months ago

Option B seems right, 12 checkups over a year.

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Jennifer

6 months ago

I’m leaning towards option B since it has the right frequency and timeframe, but I’m uncertain about unchecking auto-generate.

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Glennis

6 months ago

I practiced a similar question where the generation timeframe was key. I feel like it should be set to 12 for this one, but I can’t recall the details.

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Lizette

6 months ago

I think option C sounds familiar because it mentions both the 12 checkups and auto-generating work orders, but I’m not completely confident.

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Mi

6 months ago

I remember something about setting the frequency to 1 month, but I'm not sure if we should auto-generate the work orders or not.

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Corazon

6 months ago

This one seems straightforward to me. The customer wants 12 monthly checkups, so I'd go with option C - set the Frequency to 1 Month, Generation Timeframe to 12, and check Auto-generate work orders. That should give them the 12 visits they need.

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Gabriele

6 months ago

I'm a bit confused by the wording of this question. What's the difference between setting the Generation Timeframe to 1 versus 12? I want to make sure I understand the implications before I select an answer.

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Corinne

6 months ago

Okay, I think I've got it. The key is that the customer wants 12 monthly checkups, so we need to set the Generation Timeframe to 12 to cover the full year. And checking Auto-generate work orders will make sure those 12 visits get scheduled automatically. Option C looks like the way to go.

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Stacey

6 months ago

Hmm, I'm a little unsure about this one. I'm trying to figure out the difference between the Generation Timeframe options. Do I need to set it to 1 or 12? I want to make sure I get this right.

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Lenna

6 months ago

This seems pretty straightforward. I'd go with option C - set the Frequency to 1 Month, Generation Timeframe to 12, and check Auto-generate work orders. That should create the 12 monthly checkups the customer needs.

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Phillip

7 months ago

Hmm, I'm a bit unsure about this one. I'll need to review the features of each service to determine which one is unique to Microsoft 365.

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Maybelle

7 months ago

Hmm, I'm not totally sure about this one. I know the master production schedule and material requirements plan are important, but I'm not confident which specific function is responsible for executing them. I'll have to think this through carefully.

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Georgiana

7 months ago

Based on my understanding of TOGAF, the Architecture Content Framework is the reference that provides guidance on the different architecture artifacts and deliverables needed to set up an effective architecture function. That seems like the best answer here.

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Andra

7 months ago

I'm a bit confused on this one. I know the LTM can do email notifications, but I'm not sure if that's the right approach for AVR specifically. I might need to review the AVR configuration options a bit more before answering.

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Felice

7 months ago

I feel confident about the 11 step process, but I'll carefully review each option to make sure I don't make a silly mistake.

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Keith

11 months ago

Wait, so we're offering a 'Maintenance Plan' but the customer has to call for each visit? Sounds like a lot of work for the customer. Maybe we should just call it the 'Call-and-Schedule-Your-Own-Maintenance Plan' instead.

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Terry

11 months ago

Option D is the way to go! Uncheck the auto-generate work orders, and let the customer call in for each visit. That way, you can keep things flexible and responsive to the customer's needs. Easy peasy!

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Luisa

10 months ago

I agree. It's important to be flexible and responsive to the customer's needs.

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Virgina

10 months ago

Exactly! It's all about providing a personalized experience for the customer.

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Latrice

10 months ago

That sounds like a good idea. It gives the customer more control over when they schedule their checkups.

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Isabelle

11 months ago

Option D is the way to go! Uncheck the auto-generate work orders, and let the customer call in for each visit.

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Emile

12 months ago

Hmm, I'm leaning towards Option B. That way, the Maintenance Plan is set up for the 12 monthly checkups, but the customer can still call to schedule each one. Seems like the best of both worlds.

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Jacqueline

11 months ago

Yeah, Option B makes sense. It ensures the regular maintenance while also accommodating the customer's preferences.

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Wenona

11 months ago

I agree, Option B seems like the best choice. It strikes a good balance between the scheduled visits and customer flexibility.

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Fatima

11 months ago

I think Option B is the way to go. It allows for the 12 monthly checkups while still giving the customer control over scheduling.

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Dyan

1 year ago

I don't know, man. If the customer is supposed to call to schedule each visit, why would you want to auto-generate the work orders? Seems like that would just create more confusion.

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Veronica

10 months ago

I think option B makes more sense. If the customer is supposed to call to schedule, we shouldn't auto-generate the work orders.

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Ruthann

10 months ago

C) Set Frequency to 1 Month; Generation Timeframe of 12; check Auto-generate work orders.

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Garry

11 months ago

B) Set Frequency to 1 Month; Generation Timeframe of 12; uncheck Auto-generate work orders.

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Tula

11 months ago

A) Set Frequency to 1 Month; Generation Timeframe of 1; check Auto-generate work orders.

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Dulce

1 year ago

Option C seems like the way to go. It sets the Frequency to 1 Month and the Generation Timeframe to 12, which should generate the 12 monthly checkups. And auto-generating the work orders is a nice touch.

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