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Salesforce FSL-201 Exam - Topic 4 Question 18 Discussion

Posted by Beckie on Jun 26, 2022 at 12:53 PM

Universal Containers wants to assign Service Appointment based on the Polygon of the child service territory in the hierarchy.

How should a Consultant assign Service Appointments to the Polygon?

Suggested Answer: C

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12 comments · newest first
SH
Shelia 12 months ago
I’m not sure about that, I feel like it could lead to missed appointments.
HU
Huey 12 months ago
Highest Level is definitely the way to go for better coverage.
SA
Sanjuana 12 months ago
Wait, why would you set it to the Lowest Level? Seems counterintuitive.
BR
Bronwyn 1 year ago
Totally agree, that makes the most sense!
TH
Therese 1 year ago
I think the Polygon Assignment Policy should be set to the Lowest Level.
PR
Precious 1 year ago
I definitely remember that the Polygon Assignment Policy is important, but I can't remember if it should be set to highest or lowest.
CH
Chau 1 year ago
I feel like the lowest level might be the way to go, but I can't recall the specifics of how polygons work in this context.
TA
Tawna 1 year ago
I think we practiced a similar question where the highest level was the right choice. Could it be the same for this one?
EM
Emmett 1 year ago
I remember something about assignment policies, but I'm not sure if it's the Polygon or Territory policy we need to focus on here.
MA
Margret 1 year ago
I'm pretty confident in my knowledge of Scrum, so I think I can eliminate a few of these options right away.
LI
Lisbeth 1 year ago
Okay, I've got this. The key is to identify the cost type that is not mentioned in the list of examples. I think I can eliminate the wrong answers and find the right one.
RE
Renay 1 year ago
Okay, I think I've got a handle on this. The key is to look at the likelihood of consumer confusion between the two brands. If Mola Co.'s branding and products are too similar to Cola Co.'s, then that would likely be considered trademark infringement.
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