A client has called their Financial Advisor to open an Education Savings Account for their first child. What 2 steps should the Financial Advisor take in the Financial Services Cloud App to capture that information?
I'm confident that the correct answer is D - creating a Life Event for the birth of the child and a Financial Goal for the Education Savings Account. That aligns with the steps the Financial Advisor should take.
I'm leaning towards option B, which involves creating a case and including the target Savings amount for the Education Savings Account. That seems like a logical way to capture the necessary information.
Okay, I've got this. The key is to create a Life Event for the birth of the child and then a Referral for the Education Savings Account. That covers the two main steps the Financial Advisor should take.
Charlie
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