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Salesforce Exam Experience Cloud Consultant Topic 7 Question 87 Discussion

Actual exam question for Salesforce's Experience Cloud Consultant exam
Question #: 87
Topic #: 7
[All Experience Cloud Consultant Questions]

Universal Containers (UC) has a B2C customer department that uses person accounts to track and manage all B2C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B2C business wants to enable self-registration on the portal so customers can create their own user accounts.

What should the Experience Cloud consultant at UC recommend so that the new users self-registering on the B2C site are captured as person accounts in Salesforce?

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Suggested Answer: A

This option allows UC to customize the self-registration process and create person accounts programmatically using Apex code. The standard self-registration configuration does not support person accounts and requires an existing business account to associate the new users with. Restricting the account record type access for the Site Guest User does not affect the self-registration process and may cause errors.


by Rusty at Mar 24, 2025, 09:02 AM

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Joanna
2 months ago
Option A looks like the best choice to me. Let's keep it simple and create those person accounts right off the bat!
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Lucina
8 days ago
Definitely, having a clear process in place will help UC effectively manage and track all B2C customers using person accounts.
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Ming
10 days ago
That makes sense. It's important to have a streamlined process for creating person accounts for B2C customers on the portal.
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Apolonia
16 days ago
I agree, creating a custom self-registration page and Apex handler seems like the most efficient way to ensure new users are captured as person accounts.
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Valentin
1 months ago
Option A looks like the best choice to me. Let's keep it simple and create those person accounts right off the bat!
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Stefania
2 months ago
Haha, Option D reminds me of that time I tried to register as a 'person' at the DMV. Needless to say, it didn't go well.
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Nilsa
24 days ago
C) Restrict the Account record type access to Person Account record type only for the Site Guest User, so any account created is by default a person account.
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Brice
1 months ago
A) Create a custom self-registration page and Apex handler that creates a person account for each user self-registering on the portal.
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Dorothy
2 months ago
Option C seems a bit more complex, but it could be a good way to ensure all self-registered users are captured as person accounts.
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Tonette
2 months ago
I like the simplicity of Option B, but I'm a bit concerned about the potential for manual cleanup of the accounts later on.
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Tawna
2 months ago
I personally think option D is the way to go. Restricting the Account record type access to Person Account for the Site Guest User ensures that any account created is automatically a person account without additional steps.
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Myra
2 months ago
That's a good point, Tamekia. Option C does seem like a more streamlined approach. It's important to consider the ease of maintenance in the long run.
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Tamekia
2 months ago
I disagree, I believe option C is more efficient. Using the standard self-registration configuration and then building a trigger on Account to create person accounts seems like a simpler solution.
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Elina
3 months ago
Option A seems like the most straightforward approach. Creating a custom self-registration process that directly creates person accounts is a clean solution.
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Crista
1 months ago
Option D might be a bit risky, restricting Account record type access could cause issues with other functionalities.
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Melynda
1 months ago
I think option C could work too, by assigning users to a default business account and then creating person accounts through a trigger.
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Ruby
2 months ago
I agree, option A sounds like the best way to ensure new users are captured as person accounts.
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Myra
3 months ago
I think option A is the best choice because it involves creating a custom self-registration page and Apex handler to ensure new users are captured as person accounts.
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