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Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam - Topic 6 Question 9 Discussion

Actual exam question for Salesforce's Salesforce Certified Experience Cloud Consultant (EX-Con-101) exam
Question #: 9
Topic #: 6
[All Salesforce Certified Experience Cloud Consultant (EX-Con-101) Questions]

Northern Trail Outfitter is looking to implement a public Knowledge base. The company has 1, 000 articles stored in an external systems.

Some of the articles are more than 2 years old.

What should a consultant recommend to optimize the public knowledge base?

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Suggested Answer: B

by Casie at May 03, 2022, 09:39 AM

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Shonda
4 months ago
Not sure about that, what if the top articles are still outdated?
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Timothy
4 months ago
Public Knowledge Base channel seems like the best option!
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Karan
4 months ago
Wait, why bulk-import? That sounds risky with duplicates.
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Raylene
4 months ago
Agree, outdated stuff can really hurt the knowledge base.
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Quentin
4 months ago
I think manually adding top articles is the way to go.
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Edda
5 months ago
I recall that we should prioritize top-performing articles, but I’m not clear if bulk-importing them is the best way to avoid duplicates.
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Cherri
5 months ago
I’m a bit confused about the channels. Shouldn't the public knowledge base be accessible to everyone? I think option D sounds right, but I’m not entirely sure.
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Malissa
5 months ago
I think we practiced a similar question where we had to choose between manual and bulk methods. I feel like manually adding top articles might be safer.
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Trina
5 months ago
I remember we discussed the importance of keeping the knowledge base updated, but I'm not sure if bulk-importing is the best approach for older articles.
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Amie
5 months ago
This seems straightforward enough. I'll go with option C, which uses the entityManager.getTransaction().begin() and entityManager.getTransaction().commit() methods to manage the transaction and save the changes.
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Elly
5 months ago
I'm not entirely sure about this one, but I think it has to do with how the database handles I/O operations during the snapshot process. I'll need to review my notes to see if I can recall the specifics.
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Leanora
5 months ago
This seems straightforward - I think the Upsert option is the way to go here. It'll let me both update existing records and insert new ones.
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