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Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam - Topic 6 Question 9 Discussion

Northern Trail Outfitter is looking to implement a public Knowledge base. The company has 1, 000 articles stored in an external systems.Some of the articles are more than 2 years old.What should a consultant recommend to optimize the public knowledge base?
B) Bulk-import all articles to Salesforce and achieve duplicate and outdated articles.
A) Manually add the top performing articles to Salesforce and select Authenticated Sites as the Channel.
C) Manually add the top performing articles to Salesforce and select the Public Knowledge Base channel.
D) Bulk-import the top performing articles to Salesforce and select the public knowledge base channel.

Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam - Topic 6 Question 9 Discussion

Actual exam question for Salesforce's Salesforce Certified Experience Cloud Consultant (EX-Con-101) exam
Question #: 9
Topic #: 6
[All Salesforce Certified Experience Cloud Consultant (EX-Con-101) Questions]

Northern Trail Outfitter is looking to implement a public Knowledge base. The company has 1, 000 articles stored in an external systems.

Some of the articles are more than 2 years old.

What should a consultant recommend to optimize the public knowledge base?

Show Suggested Answer Hide Answer
Suggested Answer: B

by Casie at May 03, 2022, 09:39 AM

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Shonda
7 months ago
Not sure about that, what if the top articles are still outdated?
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Timothy
7 months ago
Public Knowledge Base channel seems like the best option!
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Karan
8 months ago
Wait, why bulk-import? That sounds risky with duplicates.
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Raylene
8 months ago
Agree, outdated stuff can really hurt the knowledge base.
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Quentin
8 months ago
I think manually adding top articles is the way to go.
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Edda
8 months ago
I recall that we should prioritize top-performing articles, but I’m not clear if bulk-importing them is the best way to avoid duplicates.
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Cherri
8 months ago
I’m a bit confused about the channels. Shouldn't the public knowledge base be accessible to everyone? I think option D sounds right, but I’m not entirely sure.
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Malissa
8 months ago
I think we practiced a similar question where we had to choose between manual and bulk methods. I feel like manually adding top articles might be safer.
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Trina
8 months ago
I remember we discussed the importance of keeping the knowledge base updated, but I'm not sure if bulk-importing is the best approach for older articles.
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Amie
8 months ago
This seems straightforward enough. I'll go with option C, which uses the entityManager.getTransaction().begin() and entityManager.getTransaction().commit() methods to manage the transaction and save the changes.
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Elly
8 months ago
I'm not entirely sure about this one, but I think it has to do with how the database handles I/O operations during the snapshot process. I'll need to review my notes to see if I can recall the specifics.
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Leanora
9 months ago
This seems straightforward - I think the Upsert option is the way to go here. It'll let me both update existing records and insert new ones.
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