Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam - Topic 5 Question 45 Discussion

Actual exam question for Salesforce's Salesforce Certified Experience Cloud Consultant (EX-Con-101) exam

Question #: 45
Topic #: 5

[All Salesforce Certified Experience Cloud Consultant (EX-Con-101) Questions]

Universal Containers is implementing a customer community.

What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?

AOWD and Apex Sharing

BSharing Set

CCase co-ownership using Super User access

DSharing Map and custom permission set

Show Suggested Answer

Suggested Answer: B

by Samira at Mar 20, 2023, 04:20 AM

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Lettie

4 months ago

Sharing Map sounds complicated for this situation.

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Sylvie

4 months ago

Wait, can customers really see their cases after assignment?

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Lynsey

4 months ago

Not so sure about that. OWD might be better.

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Scarlet

4 months ago

Definitely agree with that!

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Kaycee

4 months ago

I think Sharing Set is the way to go here.

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Billy

5 months ago

I feel like Sharing Sets were mentioned in a practice question, and they seemed to fit well for customer communities.

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Glenna

5 months ago

Case co-ownership sounds familiar, but I’m not convinced it’s the best option for allowing customers to view their own cases.

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Earleen

5 months ago

I'm not entirely sure, but I remember something about OWD and Apex Sharing being more complex than necessary for this scenario.

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Launa

5 months ago

I think Sharing Sets might be the right choice here since they allow customers to see their own cases.

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Novella

5 months ago

Ah, I remember learning about this in class. The network requirement for a File Analytics deployment is the Client-side network. That's the one that makes the most sense to me.

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Jody

5 months ago

Definitely A. Rebuilding the configuration cache is the standard procedure for updating settings and seeing them take effect on the front-end.

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Hermila

5 months ago

I think it might be demand planning because it analyzes sales trends, but I'm not completely sure.

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Jaleesa

5 months ago

Hmm, this looks like it might be related to network authentication. I'll need to carefully read through the code and options to determine what it's actually doing.

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