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Salesforce Exam Education Cloud Consultant Topic 2 Question 84 Discussion

Actual exam question for Salesforce's Education Cloud Consultant exam
Question #: 84
Topic #: 2
[All Education Cloud Consultant Questions]

A primary school needs to track which students receive assistance in their school lunch program.

Which Education Cloud feature should the consultant discuss with the school?

Show Suggested Answer Hide Answer
Suggested Answer: A

Email Studio is a Salesforce email marketing tool that allows users to create, send, and track personalized email campaigns and mass communications1.Email Studio also provides features such as email scoring, which measures the engagement level of each email recipient based on their actions, such as opening, clicking, or unsubscribing2.Salesforce Inbox is a Salesforce tool that integrates email applications such as Outlook with Salesforce, allowing users to access CRM data and features from their email inbox3.Salesforce Inbox also enables users to send emails from their Outlook account or from Salesforce using branded email templates4.

Account Engagement is a Salesforce tool that provides insights and recommendations for sales reps to engage with their accounts based on AI analysis of email activity, web activity, and CRM data5. However, Account Engagement is not an email marketing tool that can score email activity from campaigns and mass communications.Salesforce Engage is a Salesforce tool that allows users to create personalized email campaigns using Marketing Cloud templates and track the responses in real time6. However, Salesforce Engage does not integrate with Outlook or allow users to send emails from their email inbox.


1: Email Studio Overview - Salesforce

2: Email Scoring Basics - Salesforce

3: Salesforce Inbox Overview - Salesforce

4: Use Email Templates in Inbox - Salesforce

5: Account Engagement Overview - Salesforce

6: Engage Campaigns Overview - Salesforce

by Lauran at Apr 28, 2024, 04:53 PM

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Titus
27 days ago
If they don't go with Program Management, they might as well just serve the kids soggy sandwiches and call it a day. Sounds like a no-brainer to me.
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Raina
15 days ago
A) Program Management
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Paulene
1 months ago
I'm going to have to go with Program Management on this one. Anything involving 'Benefit Schedule' just sounds like a headache waiting to happen.
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Maddie
1 months ago
Program Management seems like the way to go. It's designed for exactly this kind of scenario where you need to track and manage a specific program within the Education Cloud.
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Bea
12 days ago
I agree, it would make it much easier to keep everything organized and ensure all students are receiving the assistance they need.
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Georgeanna
15 days ago
Yes, Program Management would be perfect for tracking the students in the school lunch program.
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Tula
2 months ago
I'm not sure if Action Plan or Benefit Schedule would be the best fit here. Program Management sounds like the most relevant option to address the school's needs.
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Devora
9 days ago
It seems like Program Management is the feature that would best meet the school's needs for tracking student assistance in the lunch program.
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Michal
20 days ago
Yes, Program Management would provide the school with the tools needed to effectively monitor and support the students in the lunch program.
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Val
21 days ago
I agree, Program Management would help the school efficiently manage and track the students receiving assistance.
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Christoper
26 days ago
Program Management sounds like the best option to track student assistance in the school lunch program.
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Flo
29 days ago
Yes, Program Management would provide a comprehensive solution for managing the school lunch program.
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Jaclyn
1 months ago
I agree, Program Management would help the school track which students receive assistance in their lunch program.
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Flo
1 months ago
Program Management sounds like the most relevant option to address the school's needs.
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Rosio
2 months ago
Hmm, this seems like a perfect use case for the Program Management feature. It can help the school track and manage their lunch assistance program efficiently.
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Levi
2 months ago
I think Benefit Schedule could also be important to ensure the students are receiving the right benefits.
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Myrtie
2 months ago
I agree with Adelina, Program Management would help track the students receiving assistance.
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Adelina
2 months ago
I think the consultant should discuss Program Management.
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Kerrie
2 months ago
I think Benefit Schedule could also be important to ensure students are receiving the right benefits.
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Kirk
2 months ago
I agree with Barrie, Program Management would help track the students receiving assistance.
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Barrie
2 months ago
I think the consultant should discuss Program Management.
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