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Salesforce Certified Education Cloud Consultant (ED-Con-101) Exam Questions
- Topic 1: Domain Expertise: This exam section covers topics such as finding the solution set that satisfies customer requirements like (marketing and engagement, recruitment and admissions, and the experience of students. It also covers the Education Cloud solution for K-12 customers.
- Topic 2: Education Cloud Configuration: In this exam question, the focus is given to discussing the capabilities and considerations of Education Cloud, including compatibility with other Salesforce products and features.
- Topic 3: Implementation Strategies and Best Practices: The current section of the exam covers how to aid a successful implementation (plan, gather requirements, design, build, test, document, deploy, and optimize). It also tests candidates for their knowledge of governance, change management, staffing, implementation strategies, deployment considerations, and the use of best practices.
- Topic 4: Solution Design: In this section of the exam, the topics covered include how to assess the similarities, differences, and relationships between Salesforce for Education solutions account model considerations and standard Salesforce Account-Contact data models. It also covers how to design an appropriate and scalable solution for education customers and locate community and open-source solutions and resources.
- Topic 5: Integration and Data Management: The section evaluates individuals for how they can assess integration considerations for connecting systems in an Education Cloud implementation and describes information management considerations such as utilization of information, forecasting, and huge data volumes.
- Topic 6: Analytics: In this section of the exam, the candidates are tested for their knowledge of how to distinguish between reporting solutions in Education Cloud and implementing a data analytics solution.
Free Salesforce Salesforce Certified Education Cloud Consultant (ED-Con-101) Exam Actual Questions
Note: Premium Questions for Salesforce Certified Education Cloud Consultant (ED-Con-101) were last updated On Jul. 21, 2025 (see below)
A university joined the Open Source Commons & Community Sprints group in the Power of Us Hub. However, they were unable to find current or past Open Source Commons projects that meet their needs.
Which additional Power of Us Hub group can the consultant recommend so the university can find and collaborate on current open source projects?
The SFDO Open Source Contributors group in the Power of Us Hub is an additional group that the consultant can recommend so the university can find and collaborate on current open source projects. The SFDO Open Source Contributors group is a group that connects users who are interested in contributing to or learning from open source projects that are supported by Salesforce.org. The SFDO Open Source Contributors group provides access to resources, events, discussions, and opportunities related to various open source projects, such as EDA, NPSP, CumulusCI, or Metecho. The Sector: Higher Education, SFDO Major Release Announcements, and CumulusCI (CCI) groups in the Power of Us Hub are not groups that can help the university find and collaborate on current open source projects. Reference:
https://powerofus.force.com/s/group/0F980000000CjQOCA0/sfdo-open-source-contributors
https://www.salesforce.org/open-source-commons/
The Dean of the Business school has a dashboard that displays the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors. Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?
The consultant can meet the business requirement by setting View Dashboard As to the dashboard viewer and sharing it with program directors. This will allow the program directors to see the same reports as the Dean, but filtered by their own program, based on the sharing settings. Checking the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard, setting View Dashboard As to the Dean and sharing it with program directors, and adding a dashboard filter to the Dean's dashboard and saving it to All Folders are not options that can meet the business requirement. Reference:
https://help.salesforce.com/s/articleView?id=sf.dashboards_running_user.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.dashboards_dynamic_filters.htm&type=5
The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the
Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available with Education Data
Architecture (EDA).
Which step should the consultant take to meet this requirement?
The Law school's dean, recruitment director, and end users want to implement Salesforce so they can have a central, shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT department can only support system integration.
What should the consultant discuss first with the school?
The consultant should discuss the capacity to administer with the school first, because this is a critical factor for a successful implementation and adoption of Salesforce. The capacity to administer means having the resources, skills, and processes to manage and maintain the Salesforce system on an ongoing basis. The consultant should assess whether the school has a dedicated Salesforce administrator or team, or whether they need to hire or train one. The consultant should also advise the school on the best practices and tools for administering Salesforce. Leadership sponsorship, business objectives, and metric identification are important factors for a successful implementation, but they are already given in the scenario, so they do not need to be discussed first by the consultant. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-basics-key-stakeholders
https://trailhead.salesforce.com/en/content/learn/modules/admin_intro
Recruiters want to visualize the number of prospective students at various stages in the recruitment process.
Which report chart should the consultant implement?
Opportunity Funnel report is a report chart that the consultant can implement to help recruiters visualize the number of prospective students at various stages in the recruitment process. Opportunity Funnel report is a type of report that shows the distribution of Opportunities by stage, amount, or probability. Opportunity Funnel report can be used to track the progress and performance of the recruitment pipeline, and identify bottlenecks or opportunities for improvement. Application Tabular report, Education History dashboard, and Program Enrollment dashboard are not report charts that can help recruiters visualize the number of prospective students at various stages in the recruitment process. Reference:
https://help.salesforce.com/s/articleView?id=sf.reports_charts_funnel.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/reports_dashboards/reports_dashboards_funnel
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