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Salesforce Certified Education Cloud Consultant Exam Questions

Exam Name: Salesforce Certified Education Cloud Consultant
Exam Code: Salesforce Certified Education Cloud Consultant
Related Certification(s): Salesforce Education Cloud Consultant Certification
Certification Provider: Salesforce
Actual Exam Duration: 105 Minutes
Number of Salesforce Certified Education Cloud Consultant practice questions in our database: 219 (updated: Sep. 29, 2024)
Expected Salesforce Certified Education Cloud Consultant Exam Topics, as suggested by Salesforce :
  • Topic 1: Domain Expertise: This exam section covers topics such as finding the solution set that satisfies customer requirements like (marketing and engagement, recruitment and admissions, and the experience of students. It also covers the Education Cloud solution for K-12 customers.
  • Topic 2: Education Cloud Configuration: In this exam question, the focus is given to discussing the capabilities and considerations of Education Cloud, including compatibility with other Salesforce products and features.
  • Topic 3: Implementation Strategies and Best Practices: The current section of the exam covers how to aid a successful implementation (plan, gather requirements, design, build, test, document, deploy, and optimize). It also tests candidates for their knowledge of governance, change management, staffing, implementation strategies, deployment considerations, and the use of best practices.
  • Topic 4: Solution Design: In this section of the exam, the topics covered include how to assess the similarities, differences, and relationships between Salesforce for Education solutions account model considerations and standard Salesforce Account-Contact data models. It also covers how to design an appropriate and scalable solution for education customers and locate community and open-source solutions and resources.
  • Topic 5: Integration and Data Management: The section evaluates individuals for how they can assess integration considerations for connecting systems in an Education Cloud implementation and describes information management considerations such as utilization of information, forecasting, and huge data volumes.
  • Topic 6: Analytics: In this section of the exam, the candidates are tested for their knowledge of how to distinguish between reporting solutions in Education Cloud and implementing a data analytics solution.
Disscuss Salesforce Salesforce Certified Education Cloud Consultant Topics, Questions or Ask Anything Related

Alesia

10 days ago
Final tip: Study cross-cloud solutions for education. The exam tests your ability to integrate various Salesforce clouds to create comprehensive solutions for educational institutions.
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Devora

14 days ago
I recently passed the Salesforce Certified Education Cloud Consultant exam, and I must say, the Pass4Success practice questions were incredibly helpful. One question that stumped me was about the best practices for implementing a multi-campus solution. I wasn't entirely sure about the optimal way to manage data across different campuses, but I still managed to pass.
upvoted 0 times
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Frankie

21 days ago
Just passed the Salesforce Certified Education Cloud Consultant exam! Thanks to Pass4Success for the spot-on practice questions.
upvoted 0 times
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Daniel

2 months ago
My exam experience was successful as I passed the Salesforce Certified Education Cloud Consultant exam using Pass4Success practice questions. The exam focused on topics like Education Cloud solution for K-12 customers and its configuration capabilities. One question that challenged me was about the considerations of Education Cloud and its features. Even though I was unsure of the answer, I was able to pass the exam.
upvoted 0 times
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Eleonora

3 months ago
Passed the Education Cloud Consultant certification! A key focus was on Salesforce Advisor Link - expect questions on how to set up and utilize it for academic advising. Make sure you understand its integration with other Education Cloud features. Grateful for Pass4Success's relevant practice exams that made my preparation efficient and effective.
upvoted 0 times
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Dominque

3 months ago
Just passed the Salesforce Certified Education Cloud Consultant exam! Watch out for questions on managing student relationships and program enrollments. Understanding the Advisor Link features is crucial. Thanks to Pass4Success for the spot-on practice questions that helped me prepare efficiently!
upvoted 0 times
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Kattie

3 months ago
I recently passed the Salesforce Certified Education Cloud Consultant exam with the help of Pass4Success practice questions. The exam covered topics such as finding solutions for customer requirements in marketing and engagement, recruitment and admissions, and student experience. One question that stood out to me was related to Education Cloud configuration and its compatibility with other Salesforce products. Despite being unsure of the answer, I managed to pass the exam.
upvoted 0 times
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Nikita

3 months ago
Just passed the Salesforce Certified Education Cloud Consultant exam! One tricky area was Admissions Connect - expect questions on application review processes and how to configure different stages. Study the lifecycle of an application thoroughly. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
upvoted 0 times
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Ellsworth

3 months ago
Successfully cleared the Education Cloud Consultant exam! Be ready for scenarios on Student Success features, particularly around Early Alerts and Intervention management. Understanding how to set up and use these tools is crucial. Pass4Success's exam prep materials were incredibly helpful in covering these topics comprehensively.
upvoted 0 times
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Free Salesforce Salesforce Certified Education Cloud Consultant Exam Actual Questions

Note: Premium Questions for Salesforce Certified Education Cloud Consultant were last updated On Sep. 29, 2024 (see below)

Question #1

A university is migrating from its Education Data Architecture org to Education Cloud.

Which consideration should the consultant discuss with the university?

Reveal Solution Hide Solution
Correct Answer: B

Understanding Account Models in Education Cloud: Education Cloud typically uses the Administrative Account model to manage relationships and hierarchies between contacts (students, parents, etc.) and accounts (departments, institutions, etc.).

Administrative Account Model: This model allows educational institutions to maintain a structured and organized view of their data, which is essential for managing various relationships and processes within the institution.

Migration Considerations:

Data Mapping: Map existing data fields from the previous Education Data Architecture (EDA) to the new Administrative Account model.

Customizations: Ensure that any custom objects or fields are compatible with the Administrative Account model.

Testing: Rigorously test the migrated data to ensure integrity and accuracy.

Steps to Implement:

Data Export: Export data from the EDA org.

Data Transformation: Transform the data to fit the Administrative Account model structure.

Data Import: Import the transformed data into the new Education Cloud instance.

Validation: Verify that the data aligns with the Administrative Account model and functions as expected.


Salesforce Education Cloud Documentation: Salesforce Help: Administrative Account Model

Question #2

A Recruitment department wants to centralize its recruitment efforts and application operations, and engage with students through social channels like WhatsApp.

Which solution set should the consultant recommend?

Reveal Solution Hide Solution
Correct Answer: C

Centralizing Recruitment Efforts: Service Cloud provides a robust platform for managing and automating recruitment processes, including case management, communication tracking, and applicant management.

Digital Engagement: The Digital Engagement add-on for Service Cloud enables institutions to engage with students through various social channels, including WhatsApp, SMS, and more.

Solution Set Benefits:

Service Cloud: Offers tools for managing and automating recruitment processes, tracking applicant progress, and maintaining communication logs.

Digital Engagement: Facilitates multi-channel communication, allowing recruitment teams to interact with students on their preferred platforms like WhatsApp.

Implementation Steps:

Enable Service Cloud: Ensure Service Cloud is enabled in the org.

Set Up Digital Engagement:

Navigate to Setup and enable Digital Engagement.

Configure channels such as WhatsApp, SMS, etc., by following the setup wizards and integrating them with the existing Service Cloud setup.

Customize to Fit Recruitment Needs: Tailor the solution to meet specific recruitment workflows and requirements.

Training and Adoption: Provide training to the recruitment team on how to use the new tools and monitor adoption to ensure they leverage the system effectively.


Salesforce Documentation: Service Cloud

Salesforce Documentation: Digital Engagement

Question #3

The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about costs and suggests using other license types for full-time recruitment users.

What should the consultant discuss with the client?

Reveal Solution Hide Solution
Correct Answer: B

Understanding Licensing Requirements:

Full-time recruitment staff need access to Opportunity and Campaign Member objects, which are part of core Salesforce functionalities.

Salesforce Platform licenses have limitations on access to certain standard objects such as Opportunities and Campaigns, which are essential for the recruitment use case.

Business Use Case for Full Salesforce License:

Opportunity Management: Recruitment staff need to manage opportunities related to student admissions and engagement.

Campaign Management: Access to Campaign Members allows recruitment staff to track and manage student participation in various recruitment campaigns.

Advanced CRM Functionalities: Full Salesforce licenses provide access to all Salesforce CRM capabilities, which are necessary for comprehensive recruitment operations.

Cost Considerations:

While full Salesforce licenses are more expensive than platform licenses, they provide the necessary functionality without limitations.

Discuss potential volume discounts or bundling options with Salesforce to mitigate costs.

Implementation Steps:

License Assignment: Ensure that full Salesforce licenses are assigned to recruitment staff.

Training: Provide training to recruitment staff on how to effectively use Opportunities and Campaign Members.

Customization: Customize Salesforce to meet specific recruitment needs, leveraging Opportunities and Campaign functionalities.


Salesforce Licensing Guide: Salesforce Licenses

Question #4

A university is planning an enterprise-wide implementation of Education Cloud. It has asked the consultant to do an analysis of Education Cloud functionality to identify additional apps it may need to purchase.

What is a standard feature of Education Cloud?

Reveal Solution Hide Solution
Correct Answer: A

Student Advising is a standard feature of Education Cloud. It provides tools and functionalities to manage student advising processes, track student progress, and facilitate communication between advisors and students.

Features of Student Advising:

Advising Notes: Keep track of discussions and recommendations.

Appointment Scheduling: Allows students to schedule appointments with advisors.

Case Management: Manage and track advising cases and interventions.

Implementation:

Configure Advising Settings: Set up advising schedules, roles, and permissions.

Training: Provide training for advisors on using the advising tools within Education Cloud.

Monitoring and Reporting: Use dashboards and reports to monitor advising activities and student progress.


Salesforce Education Cloud Documentation: Student Success Hub

Question #5

A university is planning an enterprise-wide implementation of Education Cloud. It has asked the consultant to do an analysis of Education Cloud functionality to identify additional apps it may need to purchase.

What is a standard feature of Education Cloud?

Reveal Solution Hide Solution
Correct Answer: C

Salesforce Education Cloud is designed to meet the needs of educational institutions, providing a comprehensive set of features to manage student lifecycle, from recruitment to alumni engagement. A standard feature of Education Cloud is Student Advising, which helps institutions offer personalized support and guidance to students throughout their academic journey. This functionality includes tracking student progress, scheduling advising sessions, and providing insights into student performance and needs.


Salesforce Education Cloud Overview

Student Success Hub for Higher Education


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