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Salesforce Exam CRT-403 Topic 6 Question 36 Discussion

Actual exam question for Salesforce's CRT-403 exam
Question #: 36
Topic #: 6
[All CRT-403 Questions]

The finance manager at Universal Containers wants to receive a new business notification email each time a new client is won. The sales manager wants to receive a task letting them know to onboard the new client unless it is a top-tier client.

Which automation tool should an app builder use to best address all these requests?

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Suggested Answer: A

Record-triggered flow is the automation tool that the app builder should use to best address all these requests of sending an email to the finance manager and creating a task for the sales manager when a new client is won. According to theSalesforce documentation, ''Record-triggered flows automate processes for you. They start when a record is created or updated, or when a platform event occurs.'' A record-triggered flow can perform actions such as sending an email alert or creating a record based on criteria or conditions. Screen flow, Apex, and Approval process are not automation tools that can handle all these requests.


by Kanisha at Mar 05, 2024, 11:49 AM

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