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Salesforce CRT-101 Exam - Topic 4 Question 100 Discussion

An administrator wants to create a form in Salesforce for users to fill out when they lose a client.Which automation tool supports creating a wizard to accomplish this goal?
D) Flow Builder
A) Process Builder
B) Approval Process
C) Outbound Message

Salesforce CRT-101 Exam - Topic 4 Question 100 Discussion

Actual exam question for Salesforce's CRT-101 exam
Question #: 100
Topic #: 4
[All CRT-101 Questions]

An administrator wants to create a form in Salesforce for users to fill out when they lose a client.

Which automation tool supports creating a wizard to accomplish this goal?

Show Suggested Answer Hide Answer
Suggested Answer: D

Flow Builder supports creating a wizard that can collect user input and perform actions.


by Ronald at Jul 14, 2025, 04:25 AM

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Alida
6 months ago
100% agree, Flow Builder is the best choice here!
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Brice
6 months ago
I thought Process Builder could do that too?
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Beula
6 months ago
Nope, Flow Builder is the way to go.
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Sharee
6 months ago
Really? I didn't know Flow Builder could create wizards.
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Alfreda
6 months ago
Definitely Flow Builder! It's perfect for wizards.
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Judy
7 months ago
Approval Process doesn’t fit either, but I can't recall if there was a specific example about using Flow Builder for forms.
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Denise
7 months ago
Outbound Message seems off for this scenario; it’s more about sending data, not creating forms. I’m leaning towards Flow Builder too.
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Minna
7 months ago
I remember we practiced a question about automating processes, and I feel like Process Builder was mentioned a lot, but it doesn't create wizards, right?
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Walker
7 months ago
I think Flow Builder is the right choice here since it allows for creating wizards, but I'm not completely sure.
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Darnell
7 months ago
Outbound Message is for sending data to an external system, so that's not the right tool for building an internal form. I'm confident Process Builder or Flow Builder are the better choices here.
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Sharika
8 months ago
Approval Process might work, but that's typically used for approving actions, not creating a custom form. I'm not sure it has the right functionality for this use case.
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Abraham
8 months ago
Flow Builder seems like the best option here. It has built-in support for creating guided, step-by-step forms, which is exactly what this scenario requires.
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Eric
8 months ago
I think Process Builder could be used to create a wizard-like experience for this form, but I'm not 100% sure. I'll need to review the capabilities of Process Builder to be certain.
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Mirta
9 months ago
Outbound Message? Sounds like something my grandpa would use to send a telegram.
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Irma
8 months ago
Flow Builder is definitely the way to go for a wizard like that.
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Claribel
8 months ago
Haha, right? Outbound Message does sound old school!
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Paul
8 months ago
Process Builder is good too, but it's not as interactive!
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Jenise
8 months ago
I would go with Flow Builder as well! Much easier for users.
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Adelle
9 months ago
Approval Process? What is this, the bureaucracy Olympics?
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Lenita
10 months ago
Flow Builder all the way! I can already envision the sleek, step-by-step form for the lost client scenario.
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Cyril
10 months ago
Hmm, Process Builder could work, but Flow Builder sounds like the best option to create a user-friendly wizard.
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Matthew
8 months ago
Process Builder might be simpler, but Flow Builder offers more customization for creating a wizard.
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Linn
9 months ago
I agree, Flow Builder allows for a more interactive and guided experience for users.
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Leatha
9 months ago
I think Flow Builder would be the best choice for creating a user-friendly wizard.
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Dong
10 months ago
I think Flow Builder is the best option because it allows for a step-by-step wizard.
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Isidra
11 months ago
Definitely Flow Builder. It's like a Salesforce choose-your-own-adventure game!
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Jaclyn
10 months ago
I agree, Flow Builder is perfect for creating interactive forms.
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Quentin
10 months ago
Flow Builder is the way to go. It's so versatile!
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Marg
11 months ago
I'm not sure, but I think A) Process Builder could also work for this.
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Miriam
11 months ago
I agree with Theola, Flow Builder makes sense for creating a wizard.
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Theola
11 months ago
I think the answer is D) Flow Builder.
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