Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Salesforce Exam CRT-101 Topic 1 Question 101 Discussion

Actual exam question for Salesforce's CRT-101 exam
Question #: 101
Topic #: 1
[All CRT-101 Questions]

DreamHouse reality has an approval process. A manager attempts to approve the record but

receives an error.

What should an administrator review to troubleshoot this request?

Show Suggested Answer Hide Answer
Suggested Answer: C

One possible reason why a manager receives an error when trying to approve a record is that the user in the next approver step is inactive or missing, which means there is no valid user to assign the record to after approval. To troubleshoot this issue, an administrator should check if the user in the next approver step is active and exists in Salesforce; if not, they should activate or create the user or change the approval process to assign the record to another user. Adding a delegated approver for the next approver in the process does not solve this issue because delegated approvers are only used when approvers are unavailable; they do not replace approvers who are inactive or missing. Updating the field level security to view on fields that are updated in the process does not solve this issue because field level security does not affect approval processes; it only affects what fields users can see or edit on page layouts. Reviewing the page layout to ensure fields updated in the process are visible does not solve this issue because page layouts do not affect approval processes; they only affect what fields users can see or edit on page layouts. Reference: https://help.salesforce.com/s/articleView?id=sf.approvals_considerations.htm&type=5


by Essie at Aug 02, 2025, 09:06 PM

Limited Time Offer

25%

Off

Get Premium CRT-101 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Luann
3 days ago
C) Check if the user in the next approver is inactive or missing. That's the obvious one here, gotta make sure the approver is actually available to approve the request.
upvoted 0 times
...

Save Cancel