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Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 4 Question 62 Discussion

Cloud Kicks (CK) wants to prototype and test the value proposition for a potential new business venture.When gathering customer feedback on the prototype, which question should CK seek answers to when determining if the business model is viable?
C) What are customers willing to pay?
A) Would customers recommend this to a friend?
B) How would customers improve the experience?

Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 4 Question 62 Discussion

Actual exam question for Salesforce's Salesforce Certified Platform Strategy Designer (Plat-UX-102) exam
Question #: 62
Topic #: 4
[All Salesforce Certified Platform Strategy Designer (Plat-UX-102) Questions]

Cloud Kicks (CK) wants to prototype and test the value proposition for a potential new business venture.

When gathering customer feedback on the prototype, which question should CK seek answers to when determining if the business model is viable?

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Suggested Answer: C

The question that CK should seek answers to when determining if the business model is viable is what are customers willing to pay? This question helps evaluate the value proposition and revenue streams of the new service, and whether customers perceive the service as worth paying for. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/create-a-business-model-canvas


by Tiara at Jun 02, 2026, 02:32 AM

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Jamie
4 days ago
I think option C is the most important! Price matters.
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Justa
9 days ago
Honestly, I’m torn between A and C. I recall studying that customer willingness to pay is crucial, but recommendations can also drive growth. It’s a tough call!
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Van
14 days ago
I feel like option B could provide valuable insights too. If customers have suggestions for improvement, it might show what they really want from the product.
upvoted 0 times
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Malinda
19 days ago
I'm not so sure about that. I remember a practice question where we discussed the importance of customer recommendations. Maybe option A could also indicate market potential?
upvoted 0 times
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Romana
24 days ago
I think option C is really important because understanding what customers are willing to pay can directly impact the business model's viability.
upvoted 0 times
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