Salesforce Certified Strategy Designer Exam

Certification Provider: Salesforce

Exam Name: Salesforce Certified Strategy Designer

Duration: 105 Minutes

Number of questions in our database: 123

Exam Version: Sep. 14, 2023

Exam Official Topics:

Topic 1: Given a scenario, craft a strategy to create alignment/ Given a business need, connect user needs to high-level Salesforce capabilities
Topic 2: Determine the technical and business capabilities that underpin the delivery of vision to solution/ Identify the metrics and signals that will define success
Topic 3: Given a scenario, utilize the tools for productive cross-discipline collaboration/ Identify the best methods of co-creation to employ with customers and stakeholders
Topic 4: Identify the key relationships needed to solve the challenge statement/ identify the best presentation techniques for communicating a vision
Topic 5: Determine the knowledge and skill infusions needed in the creation of a vision/ Given a customer scenario, advocate for ethics and values on behalf of both users and the organization
Topic 6: Create a roadmap for implementation that is feasible and holds true to the vision in every iteration/ Determine the criteria for feasibility, desirability, and viability

Free Salesforce Salesforce Certified Strategy Designer Exam Actual Questions

The questions for Salesforce Certified Strategy Designer were last updated On Sep. 14, 2023

Question #1

Cloud Kicks (CK) set a goal to improve the sustainability of its business in the coming year. A strategy designer on CK"s team knows the importance of pushing for environmental impact in their latest designs.

What should they do to prepare to measure progress toward this goal?

ACreate a journey map that extends into pre-purchase and post-use disposal to uncover unseen impacts of the product's lifecycle.

BSchedule a workshop with key product stakeholders to brainstorm 'how might this new product be more sustainable

COnly interview customers who value environmentalism to uncover needs from CK's desired customer base of ethical consumers.

Reveal Solution

Correct Answer: A

The strategy designer should create a journey map that extends into pre-purchase and post-use disposal to uncover unseen impacts of the product's lifecycle, to prepare to measure progress toward the goal of improving the sustainability of the business. This helps identify the environmental touchpoints and opportunities for improvement across the entire customer journey, not just during the use phase. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/conduct-a-journey-mapping-session

Question #2

The design team at Cloud Kicks has designed a desirable solution for customers that is viable to the company's business model. The strategy designer on the team now needs to determine the feasibility of the solution.

Which three main areas should be focused on to assess feasibility?

AUser desirability, company viability, and deployment stability

BDistribution channels, capabilities, and potential partners

CBusiness ROI, data analytics, and customer engagement

Reveal Solution

Correct Answer: B

The three main areas that should be focused on to assess feasibility of the solution are distribution channels, capabilities, and potential partners. Distribution channels are the ways or methods that a product or service reaches the customers, such as online, in-store, or direct. Capabilities are the skills, resources, or technologies that are required or available to implement a solution, such as platform features, integrations, or tools. Potential partners are the external entities or organizations that can help or support the delivery or operation of a solution, such as suppliers, vendors, or consultants. These areas help evaluate the technical and operational feasibility of the solution, and identify the gaps or opportunities for improvement or innovation. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/create-a-business-model-canvas

Question #3

Cloud Kicks (CK) is committed to making its new Commerce Cloud accessible to everyone.

Which consideration should CK make when delivering this solution?

AAccessibility needs to be integrated throughout the entire project lifecycle.

BIntegrated accessibility evaluation methodologies are not helpful in this context.

CAdequate accessibility measures make usability testing redundant.

Reveal Solution

Correct Answer: A

The consideration that CK should make when delivering this solution is that accessibility needs to be integrated throughout the entire project lifecycle. Accessibility refers to the design and development of products or services that are usable by everyone, regardless of their abilities or disabilities. Accessibility needs to be considered and incorporated from the beginning to the end of the project, not as an afterthought or a separate process. This helps ensure that the solution meets the standards and guidelines for accessibility, and provides a positive and inclusive experience for all users. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/integrate-accessibility-throughout-the-entire-project-lifecycle

Question #4

Which three main areas should be focused on to assess feasibility?

AUser desirability, company viability, and deployment stability

BDistribution channels, capabilities, and potential partners

CBusiness ROI, data analytics, and customer engagement

Reveal Solution

Correct Answer: B

Question #5

A strategy designer is working on a future digital commerce vision for Cloud Kicks.

What should the designer focus on when engaging technical stakeholders7

AMinimize technical stakeholders' input at this early stage.

BEnsure all ideas have buy-in from technical stakeholders.

CExplore feasibility and opportunities for future innovation.

Reveal Solution

Correct Answer: C

The designer should focus on exploring feasibility and opportunities for future innovation when engaging technical stakeholders. Feasibility refers to how possible or realistic it is to implement a solution, given the technical constraints or requirements. Opportunities for future innovation refer to the potential or possibilities for creating new or improved solutions, leveraging the latest technologies or trends. Both aspects help foster a collaborative and creative dialogue between the designer and the technical stakeholders, and ensure that the solution is both viable and desirable. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/engage-technical-stakeholders

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