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Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 3 Question 58 Discussion

A consumer healthcare startup wants to collect data on patients' symptoms over time, andplans to research how to monetize this data.How should a strategy designer counsel leadership in consideration of ethical implications for boththe company and its patients?
B) Facilitate a Consequence Scanning workshop before proceeding with any further investment.
A) Perform user research with patients to understand their level of comfort of data being shared for monetization.
C) Research similar healthcare organizations about how they are monetizing patient data

Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 3 Question 58 Discussion

Actual exam question for Salesforce's Salesforce Certified Platform Strategy Designer (Plat-UX-102) exam
Question #: 58
Topic #: 3
[All Salesforce Certified Platform Strategy Designer (Plat-UX-102) Questions]

A consumer healthcare startup wants to collect data on patients' symptoms over time, and

plans to research how to monetize this data.

How should a strategy designer counsel leadership in consideration of ethical implications for both

the company and its patients?

Show Suggested Answer Hide Answer
Suggested Answer: B

A strategy designer should counsel leadership in consideration of ethical implications for both the company and its patients by facilitating a Consequence Scanning workshop before proceeding with any further investment. A Consequence Scanning workshop is a method to identify and mitigate potential negative consequences of a product or service, such as privacy, security, or social issues. It involves mapping out the intended and unintended outcomes of the product or service, assessing their likelihood and severity, and devising actions to prevent or reduce harm. Performing user research or researching similar organizations may provide some insights, but they do not address the ethical implications in a systematic and proactive way.


by Silva at Apr 01, 2026, 06:31 AM

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Sheridan
4 days ago
I prefer B. Understanding consequences is crucial.
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Kerrie
9 days ago
I think A is the best choice. Patients should feel safe.
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Katheryn
14 days ago
I doubt most patients would be okay with their data being sold.
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Alberta
19 days ago
A workshop sounds like a solid idea to weigh the consequences.
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Nobuko
24 days ago
Wait, are they really planning to monetize sensitive health data?
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James
2 months ago
Totally agree, but what about privacy laws?
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Luke
3 months ago
User research is a must! Patients need to feel safe.
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Arletta
3 months ago
I think user research is crucial, but I also recall that we talked about the potential risks of not considering the consequences first. So, B might be important too.
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Pete
3 months ago
I feel like researching how other organizations monetize data could provide valuable insights, but I wonder if it really addresses the ethical concerns directly.
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Michael
4 months ago
I’m not entirely sure about the best approach here. I think we might have practiced something similar with consequence scanning in class, which could be useful.
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Rosalia
4 months ago
I remember we discussed the importance of understanding patient comfort levels with data sharing in one of our case studies. Option A seems like a good starting point.
upvoted 0 times
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