Salesforce Exam Strategy Designer Topic 3 Question 46 Discussion

Actual exam question for Salesforce's Strategy Designer exam

Question #: 46
Topic #: 3

[All Strategy Designer Questions]

Cloud Kicks' primary business goal for its new customer acquisition program is to increase diversity.

Which inclusive design tactic should help the company solve problems for the broadest possible audience?

ASolve for one, extend to many through a persona spectrum.

BUse Jobs to Be Done to increase empathy with the audience.

CHold focus groups with traditionally underrepresented participants.

Show Suggested Answer

Suggested Answer: A

Solving for one, extending to many through a persona spectrum is an inclusive design tactic that helps solve problems for the broadest possible audience. It involves creating personas that represent different levels of ability, context, and preference, and designing solutions that meet the needs of the most extreme cases, which can benefit everyone else as well. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/solve-for-one-extend-to-many-through-a-persona-spectrum

by Frederica at May 03, 2025, 08:17 AM

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Nikita

12 hours ago

I think option C) Hold focus groups with traditionally underrepresented participants could also be beneficial. It's important to directly involve those who are typically left out.

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Joni

1 days ago

I agree with Shayne. By focusing on a specific persona and then expanding, Cloud Kicks can ensure they are inclusive to a wide audience.

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Shayne

13 days ago

I think option A) Solve for one, extend to many through a persona spectrum is the best choice.

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Phuong

14 days ago

C is the way to go! Gotta hear directly from the underrepresented folks to really understand their needs.

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Irma

11 hours ago

C is the way to go! Gotta hear directly from the underrepresented folks to really understand their needs.

upvoted 0 times

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