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Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 3 Question 46 Discussion

Cloud Kicks' primary business goal for its new customer acquisition program is to increase diversity.Which inclusive design tactic should help the company solve problems for the broadest possible audience?
A) Solve for one, extend to many through a persona spectrum.
B) Use Jobs to Be Done to increase empathy with the audience.
C) Hold focus groups with traditionally underrepresented participants.

Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 3 Question 46 Discussion

Actual exam question for Salesforce's Salesforce Certified Platform Strategy Designer (Plat-UX-102) exam
Question #: 46
Topic #: 3
[All Salesforce Certified Platform Strategy Designer (Plat-UX-102) Questions]

Cloud Kicks' primary business goal for its new customer acquisition program is to increase diversity.

Which inclusive design tactic should help the company solve problems for the broadest possible audience?

Show Suggested Answer Hide Answer
Suggested Answer: A

Solving for one, extending to many through a persona spectrum is an inclusive design tactic that helps solve problems for the broadest possible audience. It involves creating personas that represent different levels of ability, context, and preference, and designing solutions that meet the needs of the most extreme cases, which can benefit everyone else as well. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/solve-for-one-extend-to-many-through-a-persona-spectrum


by Frederica at May 03, 2025, 08:17 AM

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Roosevelt
5 months ago
Solving for one is cool, but we need to hear from many!
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Aileen
6 months ago
Wait, are focus groups really effective?
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Danica
6 months ago
I think option C is the best choice!
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Cherry
6 months ago
Jobs to Be Done is useful, but not as direct as C.
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Alonzo
6 months ago
Definitely agree, focus groups can really help.
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Noel
6 months ago
I practiced a question similar to this, and I think holding focus groups is a solid way to ensure all voices are heard. So, I lean towards option C.
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Kenneth
7 months ago
I feel like Jobs to Be Done is more about understanding motivations. It might not directly address diversity, but it could help in a roundabout way.
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Ronald
7 months ago
I'm not entirely sure, but I think using a persona spectrum could help identify different needs. That sounds like option A, right?
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Lorean
7 months ago
I remember discussing the importance of understanding diverse perspectives, so I think option C could be really effective.
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Mozelle
7 months ago
This is a tricky question. I'm torn between the persona spectrum and the Jobs to Be Done approach. I'll need to weigh the pros and cons of each to decide.
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Katina
7 months ago
I feel pretty confident about this one. Using a persona spectrum to solve for one and extend to many seems like the most comprehensive approach to increasing diversity.
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Joesph
8 months ago
Okay, I've got a strategy in mind. I'll focus on tactics that can help the company better understand and empathize with traditionally underrepresented users.
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Wilford
8 months ago
Hmm, I'm a little unsure about this one. I'll need to think through the different options carefully to determine which inclusive design tactic would be most effective.
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Annice
8 months ago
This question seems pretty straightforward. I think the best approach is to focus on inclusive design tactics that can help reach the broadest possible audience.
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Doyle
1 year ago
Hold up, what if we just ask the personas to do more jobs? That's like a two-for-one deal!
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Lauran
1 year ago
I don't know, shouldn't we be solving for the most common use cases first? A seems like the pragmatic choice.
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Orville
12 months ago
But wouldn't holding focus groups with traditionally underrepresented participants also help us understand their needs better?
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Effie
12 months ago
I agree, solving for one and extending to many seems like a good approach.
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Aja
1 year ago
B sounds promising, focusing on the jobs to be done could uncover some hidden insights about the audience.
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Dell
11 months ago
C) Hold focus groups with traditionally underrepresented participants.
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Annabelle
12 months ago
B) Use Jobs to Be Done to increase empathy with the audience.
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Tamar
1 year ago
A) Solve for one, extend to many through a persona spectrum.
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Nikita
1 year ago
I think option C) Hold focus groups with traditionally underrepresented participants could also be beneficial. It's important to directly involve those who are typically left out.
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Joni
1 year ago
I agree with Shayne. By focusing on a specific persona and then expanding, Cloud Kicks can ensure they are inclusive to a wide audience.
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Shayne
1 year ago
I think option A) Solve for one, extend to many through a persona spectrum is the best choice.
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Phuong
1 year ago
C is the way to go! Gotta hear directly from the underrepresented folks to really understand their needs.
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Christiane
1 year ago
It's important to involve diverse voices in the decision-making process for a more inclusive design.
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Ruthann
1 year ago
Yeah, focus groups with underrepresented participants can provide valuable insights.
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Irma
1 year ago
C is the way to go! Gotta hear directly from the underrepresented folks to really understand their needs.
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